community management
15 TopicsClientes externos acceso a ENGAGE
Hola, necesito trabajar con la plataforma ENGAGE para presentar proyectos. No consigo encontrar como dar acceso a proveedores externos a la plataforma. Tengo que comprar una licencia aparte para dar acceso a proveedores externos? Tengo que comprar una licencia para cada trabajador?Solved'External guests' able to join community?
Hi, We have merged two companies, and until we have one tenant, we are having to add one organisation as guests to one tenant instance of Viva Engage. This means creating a new 'All Company' community for them - everyone will be added. We are also looking at more optional communities (ie an AI community) - is there a way that the 'external guests' can choose to join this community? What would be the best way instead of adding everyone into it?109Views0likes1CommentNotification Experience in Viva Engage
Our company has recently adopted Viva Engage, and we've been receiving a lot of feedback from our users regarding the notification system, particularly around how it affects their ability to stay informed without being overwhelmed. We have also noticed a significant reduction in engagement from users since moving from WorkPlace to Viva Engage. Here are the main concerns we've encountered: Users who have email notifications enabled are receiving far too many alerts. Many have expressed a desire to receive email notifications only for new posts, not for every comment or reply. Those who have turned off email notifications often forget to check Viva Engage because the only way to see new activity is to manually open the app and check The app icon doesn’t show any indication of new activity. We have not adopted using the announcement feature and we don't intend to as: Only defined community specialists and admins are allowed to use this feature and we do not want to make every employee a specialist/admin for every Engage Community It requires people to remember to use the feature for every new post There are no pop-up notifications like in Microsoft Teams. The counter in Viva Engage shows updates for both new posts and comments, which many users find distracting. They would prefer to have the option to see in-app counters only for new posts, not for every interaction. I have seen people suggest the following workaround: manually unfollowing each post to avoid comment notifications. This solution is not scalable or user-friendly IMO. A more elegant solution would be to reverse the logic: users should only receive comment notifications if they choose to follow a post. Suggested Improvements: Add granular notification settings (e.g., toggle for “new posts only” vs. “all activity”). Introduce pop-up notifications for new posts, similar to Teams. Allow users to follow posts only if they want updates, rather than being auto-subscribed. Improve visual indicators on the app icon to show unread activity. We believe these changes would significantly improve the user experience and help drive engagement without overwhelming users. Has anyone else faced similar issues? Would love to hear your thoughts or if Microsoft has any updates planned in this area. Thanks!463Views11likes2CommentsDisabling Viva Engage Email Notifications to specific accounts
We have just begun using Viva Engage in our organization, and we want to disable the email notifications to specific mailboxes (efax mailboxes, shared mailboxes, etc.). Is there a way to accomplish this? Can I use a 365 Group to do so? Any help is greatly appreciated!!! AdamSolved2.1KViews1like3CommentsDoes anyone know how I can get a list of all the members of a Viva Engage Community?
I would like to export the list of names, or, even better, email addresses, of all members of a Viva Engage Community of which I am an Admin, ideally in Excel format. I know that there is an option to import members using CSV format, but is there also a way to export them? There are several hundred people in the Community and I don't want to have to scroll down and type out all their names one-by-one!Disable Sharing Outside of Private Group
We have created a new private group at our Company for women only. We had a user accidentally share a comment to her storyline. We do not want users in the group to be able to share content outside of the group. Is there a way to disable the share option in our group?Solved314Views1like1CommentCan we create Channels like Teams in Viva Engage Communities?
Hi, I was wondering whether is it possible to create Channels like in Microsoft Teams inside a Viva Engage Community? Or is it achieved by something else? It will help in a broader community to have channels, which are focusing on a small part of the whole community goal. If this can be done in any other way in Viva Engage, that's also okay. Thanks in advance. 🙂Solved578Views0likes1CommentLinkedIn post integration with Viva Engage
Hi , does anyone know if we can integrate LinkedIn posts to Viva Engage? We are currently creating a Viva announcement and copying the LI link to make our team aware of the LI post and then (hopefully) share/comment on it. But it would be great if all company LI posts generated a Viva notification to the company community. Many thanks.Solved665Views0likes1CommentGive access to all Viva Engage Channels(Private or Public)
Hello Can someone let me know if it is possible to give access to specific user or DL members access to all existing Viva Engage Channels (Private or Public) in my tenant. If yes, please share the steps on how to complete this? Thank you in Advance588Views0likes2Comments