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Welcome to the Viva Engage Community
Hi! Welcome to the Viva Engage Community! Take a look around at all the resources we've pulled together for this community. We are here to help you and your organization get started with Viva Engage. If you are new to Viva Engage take a look at this video! Introducing Microsoft Viva Engage - YouTube Let us know what questions you have about getting started with Viva Engage!No emojis in Viva Engage
Hello dear community, I love viva enage and the path it has taken. Now with the co-pilot in preview, things are really coming together. Just one question has been bothering me for a long time: Does anyone here know why emojis have not been used on a social platform like this until now? Yes, you can react with emojis, but what would be much more important is to use emojis when writing a discussion question or post. And if someone knows the answer, why was it omitted ? Many thanks in advance.🚢 Member CSV Upload - GA Rollout starting today 5/31/23 🚢
Exciting news! Our highly anticipated Bulk Add Member CSV Feature will be Generally Available starting today! Engage Community managers, rejoice! Say goodbye to the tedious task of manually adding members one by one. This powerful feature empowers you to swiftly set up new communities or migrate from other platforms. Seamlessly add up to 20,000 members in one go, unlocking the potential for vibrant and thriving Engage communities! To learn more about this feature, check out the following resources: Support Doc: Add community members with a CSV file - Microsoft Support Tech Community: Bulk community member import for Viva Engage is available today! - Microsoft Community Hub The Member CSV upload is just the beginning of our efforts to empower community managers and foster community success. Stay tuned as we continue building more tools to enhance your community management experience!Welcome to the Viva Engage Community Managers discussion board!
Viva Engage has recently had some exciting new updates including its availability on iOS and Android, and improvements to conversations. New conversation features include @ mentions directly in conversations, finding reported conversations easier, and more control for authors. Share your favorite Viva Engage features below!Viva Engage Explained Series kicks off with campaigns!
First post in the new and updated Viva Engage Explained blog series, all about campaigns! Take a look for inspiration, how - to's and best practices for using campaigns in Viva Engage Viva Engage Explained - Campaigns in Viva Engage! More coming soon over the next few months, include deep dives into the Viva Engage feed, search, Ask Me Anything's and more. Let us know below what'd you be interested in diving deeper into about Viva Engage!
Notification Experience in Viva Engage
Our company has recently adopted Viva Engage, and we've been receiving a lot of feedback from our users regarding the notification system, particularly around how it affects their ability to stay informed without being overwhelmed. We have also noticed a significant reduction in engagement from users since moving from WorkPlace to Viva Engage. Here are the main concerns we've encountered: Users who have email notifications enabled are receiving far too many alerts. Many have expressed a desire to receive email notifications only for new posts, not for every comment or reply. Those who have turned off email notifications often forget to check Viva Engage because the only way to see new activity is to manually open the app and check The app icon doesn’t show any indication of new activity. We have not adopted using the announcement feature and we don't intend to as: Only defined community specialists and admins are allowed to use this feature and we do not want to make every employee a specialist/admin for every Engage Community It requires people to remember to use the feature for every new post There are no pop-up notifications like in Microsoft Teams. The counter in Viva Engage shows updates for both new posts and comments, which many users find distracting. They would prefer to have the option to see in-app counters only for new posts, not for every interaction. I have seen people suggest the following workaround: manually unfollowing each post to avoid comment notifications. This solution is not scalable or user-friendly IMO. A more elegant solution would be to reverse the logic: users should only receive comment notifications if they choose to follow a post. Suggested Improvements: Add granular notification settings (e.g., toggle for “new posts only” vs. “all activity”). Introduce pop-up notifications for new posts, similar to Teams. Allow users to follow posts only if they want updates, rather than being auto-subscribed. Improve visual indicators on the app icon to show unread activity. We believe these changes would significantly improve the user experience and help drive engagement without overwhelming users. Has anyone else faced similar issues? Would love to hear your thoughts or if Microsoft has any updates planned in this area. Thanks!
Best practice for Leader communications
Hi, we are about to launch Viva Engage and the Leadership corner and I would like to understand how the order of the Leaders profile is defined. The aim is to ensure that the Director General's messages, posts and videos are prominent and that the DG profile appears on top of the Leaderrship view? Thanks!Community Podcast with MVP Amy Dolzine
Take a listen or watch AmyDolzine share her expertise and experiences building and engaging communities in this Community Engagement podcast! Lots of great ideas and insights, get ready to take notes and learn from Amy! Full Episode YouTube: Community Engagement ️Audio: Community Engagement One of my favorite quotes "Lurkers are people too"... And "if you want people to engage in community, you have to engage with them too."
