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Copilot Studio agent not visible in M365 mobile app without desktop access
Hi, I'm having an issue with a Copilot Studio agent not being discoverable in the Microsoft 365 mobile app for users without desktop access. **Setup:** - Agent created in Copilot Studio, published and shared with specific users - All users have the same Microsoft 365 Copilot license - Target channel is the Microsoft 365 app (not Teams) - The agent has been published to both the Teams and Microsoft 365 channels in Copilot Studio **The problem:** Users who have access to a desktop/browser can open the agent via a direct link, add it, and after that it appears correctly in the M365 mobile app. However, users who only have access to the M365 mobile app cannot find the agent there — even though it has been shared with them. **What I've tried:** - Verified the agent is published and shared directly with the affected users in Copilot Studio - Confirmed all users have the same license - Published the agent to both Teams and Microsoft 365 channels - Sending a direct link to the agent — works on desktop/browser but not actionable in the mobile app in a way that adds the agent - Logging out and back in to the M365 mobile app **What I'm looking for:** Is there a way for users to discover and add a shared Copilot Studio agent directly from the M365 mobile app, without needing desktop or browser access first? Any help or workarounds are appreciated!
Solved
SebastianLinderoth
Copper Contributor
Jun 01, 2026
copilot studio
microsoft 365 copilot
198Views
0likes
4Comments
SharePoint lists with Copilot Studio error
I’m seeing a persistent issue when integrating SharePoint lists with Copilot Studio agents. Any SharePoint list I add to an agent results in an error being shown in the Copilot Studio UI, but no error message, diagnostic detail, or failure reason is surfaced. I’ve removed and re-added the list connections multiple times and reproduced the issue across multiple agents, with the same outcome each time. Has anyone encountered this behaviour, or are there known issues or prerequisites (e.g. permissions, connector state, tenant configuration, or recent service changes) that could cause silent failures when integrating SharePoint lists?
Solved
troyho
Copper Contributor
Apr 16, 2026
copilot studio
microsoft 365 copilot
761Views
0likes
2Comments

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