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Microsoft 365 Apps admin center - No Devices Being Managed?
We are an Office 365 E3 customer, and have configured Cloud Update for our devices. However, devices are not updating, and I see the message "0/27 devices are being managed by Cloud". Any idea what I need to do to get updates rolling out? Thanks!
Unable to add group to Cloud Policy
For some reason I'm unable to add a group to more than one Cloud Policy. I created a new CP (for Word for example) and add my group without issue. Then I create another CP (for Excel) and then go to add that same group to the scope of this CP and I get this error message "There is already a policy configuration for the selected group. Either select a new security group or edit the existing one". This happens every time I try to add a group to more than one CP, previously this hadn't been an issue. Am I doing something wrong? Is there a way to fix this? Thanks, Jamie
Microsoft 365 Apps Admin Center - Inventory Error
We're running into issues trying to access Inventory in the 365 Apps Admin Center (https://config.office.com/). When trying to swap a specific group of devices to a different update channel (Current to Monthly Enterprise), we go into the Apps Admin Center, select inventory and receive a generic error: There was a problem showing the security update status information. Please refresh the page or try again later. 00000000-0000-0000-0000-000000000000 This has been happening for 3 days now. Was working fine prior to that (and were able to flip a few devices earlier in the week). Anyone else experiencing the same/similar issues? Multiple 365 Admin's within our organization are getting the same error, so it's not isolated to 1 person/1 account.Microsoft 365 Apps Admin Center - Inventory Errors Out
Been running into issues the last few days as I try to swap a handful of devices to a different update channel. I'm able to browse to the Microsoft 365 Apps Admin Center (https://config.office.com/), however when I go to Inventory it throws a generic error (it's been happening for 3 days now): There was a problem showing the security update status information. Please refresh the page or try again later. 00000000-0000-0000-0000-000000000000 This was working earlier this week (Tuesday 5/13/25) but as of Wednesday it was "broken". Checking to see if other folks are running into this or if we're just the lucky ducks. Several of us within the organization have run into the same error so it's not isolated to any one individual.
365 Apps Admin Center - certain devices not showing "last user" data.
Good afternoon Everyone. During some routine checks, we found that machines onboarded since jjjjj have blank data for "Last Contact". "Last User" and "Last Email" in the 365 Apps Admin Center Inventory. ENTRA and INTUNE have Colleagues correctly assigned but blank in 365 AAC. Has anyone seen or hopefully rectified this previously? Thanks in advance.
O365 not updated from MECM
We have one XML for deploying O365. When i install it on W10/11 machine it download updates from MECM. But old installations on servers start downloading updates from internet 1-2 month ago. I find some strange things here Microsoft 365 Apps admin center (office.com) We use this 3/4 year ago to migrate all devices to Monthly Enterprise Channel. Then i exclude all devices. Now i check servers are again managed by this ..... When i install O365 to new server all is working fine. How to tell existing servers to take updates from MECM? I try full uninstall, reinstall nothing work. It not problem of MECM deployment, on new servers where O365 never exist its working fine. How to get out from this terrible Microsoft 365 Apps admin center (office.com) settings?M365 apps for enterprises subscription info missing in produict info
HI Team, In our organization, we have deployed the M365 apps 32 bit through ODT and manage via cloud updates. We do have E3 license activated. When reviewing the product information, I don't get the M365 apps for enterprises subscription inform. I have attached the screenshot for the difference. Is that anything, we need to correct?
Cloud Update - all devices showing as eligible for monthly enterprise channel
We've had cloud update enabled for at least several months now however on the Cloud Update > Overview page it shows 0/## devices are being managed by Cloud. When I click view unmanaged devices from this page, it takes me to the inventory page which lists all devices with a cloud update status of "Eligible for Monthly Enterprise Channel". All devices have Apps for Enteprises installed and are already on the Monthly Enterprise Channel. Most devices in the inventory have a recent date in the last contact column. On the home page of config.office.com it states cloud update is enabled for both the monthly channel and the current channel. How do we get all devices from "Eligible for Monthly Enterprise Channel" to onboarded?
Onboarding To Monthly Enterprise Channel
We are seeing 2000+ machines in the cloud status "Onboarding To Monthly Enterprise Channel' and these machines are not getting to update to latest version even if machines are connected to network. Need to know why these macinea are stuck in Onboarding To Monthly Enterprise Channel We are seeing this status in O365 admin center. and machines are not getting updated via O365 admin center
