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email quarantine and reason "high confidence phish"
Hi I started testing a phishing email campaign from an external vendor KnowBe4. The emails keep going to quarantine reason "high confidence phish" What is the best way to fix this? I tried excluded the URL from Safe Links and added their sender IPs to O365 Tenant allow/block list. Thank you in advanced.
Attack Simulation Phishing Tool - IP whitelist
I'm trying to find IP's or domains to whitelist when using the Attack Simulation Phishing Tool. We currently use proofpoint but are planning to move into O365/Exchange online. Would a whitelist for MS's own simulation tool be needed once we move away from Proofpoint?
Attack Simulation goes to Junk Folder
I tried a test simulation that only went to me. However, it went to my junk folder. I didn't see anything in the Attack Simulation documentation about whitelisting and assumed that, since it is all going through Microsoft products, it would just work. Are there other steps I need to have the simulations go to users' mailboxes?
Office 365 Defender Phishing Simulation - No Templates
A couple of months ago we upgraded from E3 plan to E5 plan. My understanding is the E5 Plan gives us full access to Office 365 Defender Phishing Simulation & Training. Using a global admin account, if I try to setup a simple policy for a Credential Simulation Attack in my org there is not a single pre-configured template displayed to use for this :-(. Basically no templates anywhere, only training videos. Does anyone know what causes no templates to show in a O365 tenant? When I work through the MS training videos they shows plenty of example templates to choose from without having to resort to designing your own. There is a thread on a Sophos forum about a year ago suggesting Microsoft may have taken all the Templates away due to some copyright issue. Some others have suggested they couldn't see them due to a setup issue on their tenant or it was a problem after they migrated from a 90 trial. Grateful if anyone can shed any light on this. Thanks in advance
