Windows defender is having a lot of problems.
So I have a Microsoft 365 Family subscription, and Dark Web Monitoring shows 0 monitored items. SSN verification fails and advises you to contact support. I was also unable to delete the monitored information. I’m receive the error "Something went wrong, try again in a bit." The issue occurs in the Microsoft Defender app, web portal, and across devices. Is there anyway that I can get help with this?
Enable automatic per‑user language selection for Defender training modules
We use Attack Simulation Training and Microsoft Defender training modules as part of our security awareness program for a global audience. Currently, training content is assigned in a single language per campaign, even though users already have preferred language settings defined in Outlook and Microsoft Entra ID (Azure AD). This creates challenges for multinational organizations and often requires duplicating campaigns or accepting that some users receive training in a non‑preferred language. We are requesting a capability that allows Defender training modules to automatically display in each user’s preferred language, based on: Outlook mailbox language settings, and/or Microsoft Entra ID user language preferences Enabling per‑user language selection would: Improve comprehension and learning outcomes Increase training effectiveness for non‑native speakers Reduce administrative overhead and duplicated campaigns Align Defender training with existing Microsoft 365 localization behavior Defender already supports training content in multiple languages. Allowing dynamic language delivery per user would significantly improve scalability and usability for enterprise security awareness programs.
Do XDR Alerts cover the same alerts available in Alert Policies?
The alerts in question are the 'User requested to release a quarantined message', 'User clicked a malicious link', etc. About 8 of these we send to 'email address removed for privacy reasons'. That administrator account has an EOM license, so Outlook rules can be set. We set rules to forward those 8 alerts to our 'email address removed for privacy reasons' address. This is, very specifically, so the alert passes through the @tenant.com address, and our ticketing endpoint knows what tenant sent it. But this ISN'T ideal because it requires an EOP license (or similar - this actually hasn't been an issue until now just because of our customer environments). I've looked at the following alternatives: - Setting email address removed for privacy reasons as the recipient directly on the Alert Policies in question. This results in the mail going directly from BANNEDUSERNAME to our Ticketing Portal - so it ends up sorted into Microsoft tickets. and the right team doesn't get it. SMTP Forwarding via either Exchange AC User controls or Mail Flow Rules. But these aren't traditional forwarding, and they have the same issue as above. Making administrator @tenant.com a SHARED mailbox that we can also login to (for administration purposes). But this doesn't allow you to set Outlook rules (or even login to Outlook). I've checked out the newer alerts under Defender's Settings panel - XDR alerts, I think they're called. Wondering if these can be leveraged at all for this? Essentially, trying to get these Alerts to come to our external ticketing address, from the tenants domain (instead of Microsoft). I could probably update Autotask's rules to check for a header, and set that header via Mail Flow rules, but.. just hoping I don't have to do that for everyone.Impersonation Protection: Users to Protect should also be Trusted Senders
Hey all, sort of a weird question here. Teaching my staff about Impersonation Protection, and it's kind of occurred to me that any external sender added to 'Senders to Protect' sort of implicitly should also be a 'Trusted Sender'. Example - we're an MSP, and we want our Help Desk (email address removed for privacy reasons) to be protected from impersonation. Specifically, we want to protect the 'Help Desk' name. So we add email address removed for privacy reasons to Senders to protect. However, we ALSO want to make sure our emails come thru. So we've ALSO had to add email address removed for privacy reasons to Trusted Senders on other tenants. Chats with Copilot have sort of given me an understanding that this is essentially a 'which is more usefuI' scenario. But CoPilot makes things up, and I want some human input. In theory, ANYONE we add to 'trusted senders' we ALSO want protected from Impersonation. Anyone we protect from Impersonation we ALSO want to trust. Copilot says you SHOULDN'T do both. Which is better / more practical?Tenant Forwarding - Trusted ARC Sealer
As part of a tenant to tenant migration we often need to forward mail from one tenant to another. This can cause some issues with email authentication verdicts on the destination tenant. Is it possible or best practice to configure another tenant as a Trusted ARC sealer to help with forwarded email deliverability?user-reported phishing emails
Dear Community I have a technical question regarding user-reported emails. In Defender, under “Action and Submissions” -> “Submissions,” I can see the emails that users have reported under the “user reported” option. There, we have the option to analyze these emails and mark them as “no threats found,” “phishing,” or “spam.” The user is then informed. Question: Do these reported emails remain in the user's inbox when they report them? If not, do we have the option to return these reported emails to the user's inbox with the “No threats found” action? Because I don't see this option. In another tenant, under “Choose response Action,” I see “move or delete,” but the “inbox” option is grayed out. Why is that? Thank you very much!Marking Quarantine Notice senders as safe for entire tenant
Our users get quarantine notices weekly. They're configured to come from email address removed for privacy reasons (the domain specific to tenant).. sometimes they come from email address removed for privacy reasons anyways, but this is fine. The thing is, I end up with a LOT of users who end up receiving these in their junk mail. We have a lot of tenants - I don't really have the time to keep checking them, taking action on mis-junked items. Most stuff is configured to go to quarantine anyway. What's the best way to allow these senders? The IB Anti-Spam safe-senders component is not Secure-Score recommended, and we try to keep these scores high. But the tenant allow/block list allows a max of 45days since last use. There's so many options, I'm a little confused as to what's 'right' ThanksDisabling Auto Align Feature in Microsoft Defender 365 Console Alerts
The Microsoft Defender 365 console has recently started auto aligning the alert screen upon clicking on an alert name, which seems to be part of the updated alert management experience. This change is quite bothersome and distracting. How can this feature be disabled?
All Excel Macro Files Suddenly Flagged as Malware (X97M/Slacker.gen!A) Across M365 Starting April 16
Starting around 8 PM GMT+8 on April 16, 2025, macro-enabled Excel files with extensions such as .xlsm, .xlsb, or .xls began being automatically flagged as malware, specifically identified as X97M/Slacker.gen!A—when opened or edited in SharePoint, OneDrive, or Teams. Before this, the same files were not flagged as malicious, even when opened or edited, and this behavior had remained consistent for several months. This issue affects our entire tenant, with over 800 files being flagged as malware under the name X97M/Slacker.gen!A. These files are located across various locations and have been modified by different users. We are a Cloud-only tenant, and we have not done any configuration changes in Threat Policies for the past few months.
