Troubleshooting - Survey does send out
Hi All, This is likely in the wrong spot and I'm suggesting making a troubleshooting community specifically for Glint. I'm so curious as to how there would not be more resources when Viva Glint requires either a manual import or sftp. Did everyone else have a much easier go? At any rate, I think I have the Viva Glint system sorted, however, my Survey's are simply not sending out. When I go through all the steps and run an export of who is was sent to, the downloaded file has no user
Comment Threshold using Question Responses Filter
Has anybody else run into this? I opened a ticket because comments were being suppressed even if there were 10+ respondents when using 'Question Response' filters. Our threshold is 10. The engineering team said that 'Question Response' threshold are always 20 for comments regardless thresholds set in configuration. Why would the threshold configuration work for some filters but not others?! I can't find documentation either. Anyone else?
Redefining confidentiality threshold
Hi there! Understand that we can edit the confidentiality threshold on advanced configuration function. However, when the change is made, does it affect existing programs? If already closed, do they become like a snapshot or will the new confidentiality threshold affect those data as well? Thanks!Questions on implementation-
Hi there! We have a couple of questions on setting up access methods and user roles... Can we put a generic URL in the body of the survey invite? Can we include videos in the body of the survey invite? If we allow access to a demographic variable, all users will have access to use it? How do we go about providing certain users access to specific demographic report? (i.e., providing division heads division reports)Importing 2 batches of historical import
Hi! We are hoping to import 2 batches of historical data for an upcoming survey and we are not too sure how can this happen. I have seen the article on historical import but it does not seem to talk about the feasibility of 2 historical imports. I am wondering if there is any resources that can help answer our question?
Hiding Live Survey Results During Active Surveys in Viva Glint
I'm looking to find out if it's possible to hide the live survey results while the survey is running. Specifically, we want only the admins to see the participation rate, but the engagement scores should be hidden for all users, including admins, until the survey closes. Has anyone implemented this setup before?
Changing the Elements of the Engagement Index
Glint's default Engagement index is a combination of eSat and Recommend items. Is it possible to change this formula? Can we choose different items/questions to be the ingredients in our company's Engagement index? If it is possible to do configure this, how do we make that change, and what would happen with benchmarks for Engagement? Thank you, anyone, for being willing to chime in!
