support needed
7 TopicsBusiness Verification failure, no reason?
I've tried repeatedly to verify my business which is failing. My credits are expiring soon so I need urgent help. I have not received a reply from the support ticket in the founder's home. My company is registered in the UK with Company House, it's clearly visible publicly that I am the owner. I've submitted a unified PDF with the Articles of Incorporation, Company Certificate showing it's address and company number, and everything else. These match the exactly details I put in the Founder's Hub. Yet I keep being rejected. I only have 2 appeals left. I do not know what to do when I'm not even told what the rejection reason is? How do I find out why my business verification is being rejected? The box states: "Unfortunately, we are unable to verify the information provided. Please provide documentation (tax invoices, bank statements, business registration certificate, etc.) that displays the registered business name and address to complete the verification process. If the business information was entered incorrectly, you can update the account information and restart the verification process." I have provided exactly this information. What do I do?310Views1like6CommentsOneDrive Issues
The OneDrive on my laptop isn't allowing me to upload any files as it is saying I don't have any storage available, but when I open OneDrive on the browser, it shows more than sufficient storage as I pay the subscription fee. Is there any reason as to why this is happening? I have contacted Microsoft support, which have been no help at all, giving solutions to problems which is not the issue I'm experiencing. The Microsoft support page is no help at all and trying to raise a support ticket is more or less impossible as the website keeps blocking the request. Now bear in mind i have went again and paid the subscription fee now for a second time to see if this fixed the problem, and no luck, took the money and no difference. I have uninstalled OneDrive from my laptop, I have reset the onedrive, i have tried all imaginable tasks, with no help from Microsoft Support. Does anyone have any solutions to this? Also, would anyone know how to get in contact to get the refund for the duplicate subscription fee?152Views3likes1CommentError Message When Clicking Link to Microsoft Bookings Page
We have a Public Microsoft Bookings page linked on our website to provide prospects with an option to schedule a call with our business development team. For the most part, this seems to be working fine. However we have been made aware that our link sometimes does not work. Is this because the end user does not have a Microsoft account? Below is an example of the screen that pops up when trying to click on the link.147Views0likes2CommentsBookings Virtual Appointments On-Demand Issue
I manage a 365 tenant that uses Bookings. Our staff would like to begin using the Virtual Appointments On-Demand feature. We have been able to test a few meetings, but the "Allow requests for On-demand services" toggle under Booking page settings is switching itself off. Because of this, customers can't use the feature. I saw another form post here with a user experiencing the same issue without resolution or follow-up. Are any of you able to help provide a solution or insight as to why this is happening?108Views2likes0CommentsData Lost on OneDrive and NO RESOLUTION
Not sure how my 7 years of professional data got deleted from OneDrive. Tech support is not available for OneDrive as per Microsoft Support Team and max restore available is 30 days which is not helping. Need a saviour please! Sincere request!! How can a premium service has no support? Regards, Shruti966Views0likes1CommentIssue with Teams Mobile Notification
Anyone else facing this issue with Microsoft Teams notification. I'm getting the notification banner on my notification panel.But there's no sound. All the notification options are turned on for both teams and phone settings.Phone is not on silent mode. Tried clearing cache, restarting, uninstalling and reinstalling. I saw on other forums that many others are also facing the issue, but couldn't find any solution. I'm facing the issue on my work profile. I tried contacting the work tech support, they said its an issue with the app. Call notification is working fine, issue is for chat and activities. Any help regarding this would be so helpful. Thanks in advance1.2KViews2likes1CommentAufnahme in Skype for business nicht gespeichert / can't find my skype for business recording
We recorded a one-hour research talk on Skype for Business yesterday. However, I cannot retrieve the recording and it is not displayed in the storage folder. When I look in the recording manager, I see our meeting under title, status "ausstehend" (= upcoming?!), size and length are 0. I'm sure that I did everything right when I recorded it. And think that Skype for Business will usually be able to provide the file within 20 hours as well. How can I get the recording now??? If this is available for 30 days and stored in some cloud with you, it must somehow still be possible to receive it. It would be really important! So please contact me to find the mp4 file. Gestern mittag haben wir ein einstündiges Forschungsgespräch über Skype for Business aufgezeichnet. Die Aufnahme kann ich allerdings nicht abrufen und sie wird auch nicht im Speicherordner angezeigt. Wenn ich im Aufzeichnungsmanager nachsehe, bekomme ich unter Titel unsere Besprechung angezeigt, unter Status "ausstehend", Größe und Länge liegen bei 0. Ich bin mir sehr sicher, dass ich bei der Aufnahme alles richtig gemacht habe. Und ich befürchte, dass Skype for Business normalerweise auch in der Lage ist, innerhalb von 20 Stunden die Datei zur Verfügung zu stellen. Wie kann ich nun an die Aufnahme kommen??? Wenn diese angeblich 30 Tage verfügbar ist und bei Ihnen in irgendeiner Cloud gespeichert, muss es doch irgendwie noch möglich sein, diese zu erhalten. Es wäre wirklich wichtig! Ich bitte Sie also, sich mit mir in Verbindung zu setzen um die mp4-Datei ausfindig zu machen.823Views0likes0Comments