onboarding

15 Topics

Issue with Learning Download Center
Hi, Very Excited to be a the part of the community. I have recently successfully registered on MCT Portal , However, I am having some issues accessing the Learning Download Center . Please help
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AshumeetMitter
Jul 03, 2026 Place Connect and Ask Questions
61Views
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2Comments
Institution verification form will not allow me to add Address
I work for an academy trust and have tried using my Trust address and one of the schools I'm based at address. Trying to get this set up so I can show my team these courses and allow them to access the learning as well, but I don't want it to be this difficult. I contacted support and they directed me here after no progress. Literally no matter what I try the form does not work.
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Gemz
Jun 15, 2026 Place Connect and Ask Questions
73Views
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3Comments
Unable to Access Learning Download Center
Folks, I hope you're well. Its been a while (10 years precisely) since I last had my MCT credentials. I took a different learning path and pursued my PhD and meanwhile a lot has changed. The old transcripts, badges, certifications are gone The old portal is gone, and despite trying everything that I could possibly think of, I am unable to get my old credentials on the new portal (although all of my certifications are expired, but having no record of them means my profile appears as that of a beginner). Obviously, Access to MCT and LDC is gone. However, recently I decided to get my MCT renewed, and of course for that I must offer the course as per the requirement. One of my colleagues got our university registered as the Microsoft Academy and I am added as an Instructor (profile verified already). Now, the portal allows me to register for the course ( Develop Generative AI Solutions with Azure OpenAI Service, AI-050) that I am planning to offer in the upcoming quarter), but unfortunately, I have no access to MCT Portal (very obvious) and even to Learning Download Center (which is concerning, since I'm a verified instructor, and need the official resources to prepare and deliver). I was wondering if you could please point me in the right direction. Thanks Best Regards P.S. I still believe that miracles do happen, and every once in a while posts like this once land directly in Admin's inbox. Is it too much to ask for? probably. Is it impossible to get it sorted? Not really.
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omerali
Jun 01, 2026 Place Connect and Ask Questions
289Views
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2Comments
Institution Verification was rejected because of "Blocked" response from AVE
I applied with my personal email for the MS Learn for Educators program. I am a professor at Bridgewater College in Virginia. I gave my school email (.edu), and received the message "Unable to open a case to address error: Institution Verification was rejected because of "Blocked" response from AVE". I tried to open a case to report the issue and received the message: "An error has occurred while processing your request. Please try again later" This has been happening for several days. I would like to be able to teach my student the AZ-500 curriculum. Please help, thank you
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LorindaCullip
Feb 26, 2026 Place Connect and Ask Questions
231Views
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3Comments
MSLE
We just recently signed up for Microsoft Learn for Educators. There is some confusion on how we are supposed to use the platform to deliver course content to our students. How do you deliver AZ-900? For example we are a community college and lets say we have a course called VIR-100 (intro to cloud) and we utilize an LMS Moodle. Do the students use Microsoft learn to complete the training or do we somehow integrate it with our LMS? How do you register students for a course you are teaching such as AZ-900? How do you grade the assignments? Or are you doing this by creating a mirrored assignment in the LMS and grading it there? How do we view students in our online course if using Microsoft Learn? Is there a video that covers most of these questions or slide deck? I didn't find much on YouTube.
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CyberMeadows26
Feb 18, 2026 Place Connect and Ask Questions
248Views
1like
2Comments
Multiple education institutions for one account
Hello, I work in two places (both are educational institutions), and through MSLE I deliver classes to high‑school and university students. Is it possible to assign two school names to one MSLE account? I would like to be able to select the correct institution here
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Michal_Plawsiuk
Feb 09, 2026 Place Connect and Ask Questions
216Views
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5Comments
Can not find PPT for 55348A in download manager
Can not find PPT for 55348 Administering Microsoft Endpoint Configuration Manager in download manager where to find them ??
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ketan_anant
Jan 21, 2026 Place Connect and Ask Questions
132Views
1like
1Comment
Issue with Learning Download Center Access
I am unable to access the Learning Download Center. I would like to request access through the MSLE portal; however, the help link appears to be unavailable, which prevents me from reporting or resolving this issue. Could you please assist me in gaining access or advise on the next steps? Thank you for your support and guidance. Best regards, Vjera
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VjeraBA
Dec 31, 2025 Place Connect and Ask Questions
297Views
1like
3Comments
Need Media Kit
Hey, I am a new member; I have got myself registered as Program Admin. Can you help me obtain the Media Kit for my University.
sagarg40
Dec 22, 2025 Place Connect and Ask Questions
89Views
1like
1Comment
MSLE Portal isn't working
Hello team, Today I was trying to login into MSLE Portal getting following message please look into it We're sorry, but something went wrong. Please try again, and if this persists, contact the website administrator. Error ID # [9c304bb7-ef2f-4be8-b756-2ab6a4007a48] 10/10/2025 4:10:04 PM UTC NAM e46d36f6-ece6-4cc6-a30e-bd682ea99b04
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sarnzronnie
Dec 16, 2025 Place Connect and Ask Questions
371Views
1like
6Comments