onboarding

5 Topics

MSLE Portal isn't working
Hello team, Today I was trying to login into MSLE Portal getting following message please look into it We're sorry, but something went wrong. Please try again, and if this persists, contact the website administrator. Error ID # [9c304bb7-ef2f-4be8-b756-2ab6a4007a48] 10/10/2025 4:10:04 PM UTC NAM e46d36f6-ece6-4cc6-a30e-bd682ea99b04
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sarnzronnie
Oct 21, 2025 Place Connect and Ask Questions
113Views
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Please help me with the access to LDC
Hi Team, Please help me with the access to the LDC. My profile is already Activated and Verified
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juanjorb23
Oct 09, 2025 Place Connect and Ask Questions
72Views
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Institution Email Verification & Case Submission Blocked (MSLE Nomination Accepted)
Our institution has been officially accepted into the Microsoft Learn for Educators (MSLE) program under the Educational Institution Option, as confirmed by Rachel MSLE. However, we are currently facing the following issues: Email Verification Failure: When attempting to log in to the MSLE portal using our institution email (the same one submitted during nomination), we receive the error: "Your Institution Email could not be verified!" Support Case Submission Blocked: The portal does not allow us to create a new support case. It appears stuck or unresponsive when trying to initiate a support request. Form Submission Confusion: Although the form was accepted after login, the system still blocks access and does not recognize the verified email. We have followed all the steps outlined in the welcome and onboarding emails, including reviewing the program guide and attempting to join the MSLE Community. However, due to the above issues, we are unable to proceed further. We kindly looking for assistance in resolving the email verification and support case submission issues. If possible, maybe MSLE program direct contact or support channel (email or otherwise) where we can escalate this matter. Thank you for your help.
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hoangtm
Oct 02, 2025 Place Connect and Ask Questions
122Views
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Microsoft Education Tenant
Hi Could it be that the Microsoft Education Tenant is no longer in use and that all communication now goes through this new MSLE Community? Last year I had to select to be added to the Microsoft Education Team. So I got connected (I suppose) to the tenant with the name "Microsoft Education Tenant". Picture above from last year. At the moment I see only a very clean Teams: So if the Teams is no longer in use, could I or it be removed? If it's still being used, then I probabbly don't have correct access anymore. Thanks
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FrederikV
Sep 15, 2025 Place Connect and Ask Questions
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Bienvenue dans la nouvelle communauté de MSLE !
Bonjour à toutes et à tous ! Je suis Cecilia, l’une des responsables de la communauté de MSLE. Je me tiens à votre disposition pour vous accompagner et vous aider. Nous sommes ravis de vous accueillir dans la nouvelle communauté de MSLE ! Si vous souhaitez bénéficier d’une assistance en français, rendez-vous dans l’onglet Groupes où vous pouvez demander à rejoindre notre groupe francophone pour échanger avec moi et d’autres membres du corps enseignant, et bénéficier d’un accompagnement dédié.
Cecilia_Rohmer
Jun 09, 2025 Place Connect and Ask Questions
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