Institution Verification was rejected because of "Blocked" response from AVE

I applied with my personal email for the MS Learn for Educators program.  I am a professor at Bridgewater College in Virginia.  I gave my school email (.edu), and received the message "Unable to open a case to address error: Institution Verification was rejected because of "Blocked" response from AVE".  I tried to open a case to report the issue and received the message: "An error has occurred while processing your request. Please try again later"

This has been happening for several days.  I would like to be able to teach my student the AZ-500 curriculum.  Please help, thank you