Apps notification settings missing in Teams settings
Hello Teams Community, I'm facing a strange issue with App notifications in Microsoft Teams. I've already researched this and found nothing. I've opened a Microsoft case and I'm waiting for an answer but it's taking longer than expected. So, I'm turning to you for expedited help! Scenario: You're an administrator in Teams. You've applied a setup policy for a pinned app like Viva Engage. After the policy is applied and the tool is launched, users complain that notifications are either too frequent or not frequent enough. You direct them to the Teams Notification and activity settings to control app notifications. The users go to Teams notification settings but report back to you that the App section of Teams settings doesn't exist. Problem Statement: Microsoft explicitly states in their documentation that in order for the App notifications section to appear, you must first add an app yourself within Teams and get at least one notification. But relying on users to add an app, somehow create a notification, and then remove it, just to access App notifications is impractical and would never work. Desired Outcome: I'm looking for a way to bypass this prerequisite and force the Apps section to appear in the Notifications and activity section without any user action whenever an app is pinned in the Teams admin center with a setup policy. I'm hoping this can work with any app, not just Viva Engage. Any help is appreciated. Thanks, Teams experts! -Rob
Graph API: summary field ignored for Adaptive Card message notifications/preview
Hello, Problem Summary When sending Adaptive Cards via Microsoft Graph API to Teams chats, the `summary` field in the message payload is completely ignored. This results in unhelpful generic notifications like "Card" or "Sent an attachment" instead of meaningful preview text. Environment - **API**: Microsoft Graph API v1.0 - **Endpoint**: `POST /chats/{chat-id}/messages` - **Platform**: Microsoft Teams (Desktop, Web, Mobile) - **Adaptive Card Version**: 1.5 Expected Behavior According to the https://learn.microsoft.com/en-us/graph/api/resources/chatmessage?view=graph-rest-1.0, the `summary` property should be used for: > "Summary text of the message that could be used for push notifications and summary views or fall back views" When sending a message with `summary: "🚨 Big Alert: This is a real issue"`, I expect: - ✅ Teams notification toast displays: "🚨 Big Alert: This is a real issue" - ✅ Chat list preview shows: "🚨 Big Alert: This is a real issue" - ✅ Activity feed shows: "🚨 Big Alert: This is a real issue" Actual Behavior The `summary` field has **no effect** on notifications or previews: - ❌ Notification shows generic text: "Card" or "Sent an attachment" - ❌ Chat list preview shows generic text or first TextBlock from card - ❌ Activity feed shows generic text - ❌ The `summary` field appears to be completely ignored Minimal Reproduction Request Payload ```json POST https://graph.microsoft.com/v1.0/chats/{chat-id}/messages Content-Type: application/json Authorization: Bearer {token} { "body": { "contentType": "html", "content": "<attachment id=\"card001\"></attachment>" }, "attachments": [ { "id": "card001", "contentType": "application/vnd.microsoft.card.adaptive", "content": { "type": "AdaptiveCard", "$schema": "http://adaptivecards.io/schemas/adaptive-card.json", "version": "1.5", "body": [ { "type": "TextBlock", "text": "Critical Alert", "weight": "bolder", "size": "large", "color": "attention" }, { "type": "TextBlock", "text": "Database connection has failed. Please investigate immediately.", "wrap": true } ], "actions": [ { "type": "Action.OpenUrl", "title": "View Details", "url": "https://example.com/alerts/12345" } ] } } ], "summary": "🚨 Big Alert: This is a real issue" } ``` Steps to Reproduce Create a test chat in Microsoft Teams Obtain OAuth2 token with `Chat.ReadWrite` scope Send the above payload via Graph API Observe notification/preview in Teams client **Result**: The `summary` field is ignored, notification shows generic text. Business Impact This limitation severely impacts user experience for: - **Alert/incident notifications** - Users can't identify urgency without opening the chat - **High-volume scenarios** - Users can't triage messages efficiently - **Time-sensitive operations** - Critical alerts look identical to routine messages Our team manages 200+ incident notifications daily via Adaptive Cards. Without meaningful previews, users must open every notification to assess priority, defeating the purpose of notifications. Workarounds Attempted ❌ **Setting `summary` at message level** - Ignored when attachments present ❌ **Adding preview text in `body.content`** - Overwritten by attachment ❌ **Using different `contentType` values** - No improvement ❌ **Including fallback text in Adaptive Card** - Not displayed in preview ✅ **Only working solution**: Send plain text message first, then card separately (terrible UX) Questions **Is this a bug or by design?** If by design, why does the documentation describe `summary` as useful for notifications? **Is there an alternative mechanism** to control preview text for Adaptive Card messages? **Is this being tracked internally?** This seems like a fundamental limitation for bot developers. Full Reproduction Package I've created a complete reproduction package with test scripts and detailed documentation: - Test payload JSON - Bash/PowerShell test scripts - Step-by-step reproduction guide Can share via GitHub gist if helpful for the team to investigate. Request Please either: **Fix the implementation** to honor the `summary` field for Adaptive Card messages, OR **Provide an alternative mechanism** to control notification/preview text, OR **Update the documentation** to clarify that `summary` is not supported for Adaptive Cards This is blocking our production alert system deployment. Any guidance would be greatly appreciated! ---
The Chat Notification Badge That Won't Die
I know there's another thread on this, but literally none of those solutions worked, so I'm a starting a new thread. My chat notification won't go away. All of my chats are read. Here's everything I've done to fix this already (note- It's a corporate computer so I can't mess with the anti-virus): Signed out of the app every (desktop, web, phone) Restarted my computer Cleared the cache data from all 13 different locations Changed the setting to close the app when I shut down Closed it in the Task Manager Turned off all of my notifications Clicked on every chat I've received over the last week The only thing that seemed to maybe be the culprit was a very large company meeting and I was the last to leave. There was a lot of chat in that meeting, though I didn't participate in any of it. The reason I think this was when I went to log into to Teams from my browser, as I started to type "Microsoft Teams" I noticed in the suggested sites that there was a chat message from that meeting. So obviously I've left the meeting. I've deleted that chat. I've even left the teams channel that hosts those meetings. For what it's worth, I don't have any notifications on the phone app (android). It's just on the desktop and the web. Please, for the love of god, help. It's slowly driving me insane and I don't have the mental capacity to deal with anything else that makes me insane during quarantine. 🙂 *jk- I'm fine. It's a joke*
Why do I have to click out of and then back into a chat for the notification to clear?
Every time I get a chat on desktop when Teams isn't in focus or is in the system tray, I get a notification (normal so far). When I open Teams, if that chat conversation was the last I had open, I have to click on a different chat and then back to the first in order for the notification to clear. Happens every time. I've uninstalled and re-installed and tested on another Win10 machine, same results
Teams Mobile Android Auto notifies old meetings
Recently, when I connect to my vehicle with Android Auto, Teams will notify me of meetings that already occurred, many times the day before. I don't want to turn off notifications for meetings, because I do want to be notified of a current or future meeting. It is useless for Teams to notify me of meetings from yesterday. Anyone know of a solution? Thanks, Eric
Opening a chat notification should default to a popped-out window for that chat.
Opening a chat notification should default to a popped-out window for that chat. Currently, clicking a Windows system notification for teams only ever opens the main window, changing the view from whatever files tab I was in back up and out to chats/teams/channels. This seems to run against the point of allowing separate chat windows. Another fix: allow popping-out all chats as one tabbed window, and/or combining popped-out chat windows.iOS app failing to block notifications
I've noticed in recent weeks/months that the Teams app on my iPhone (v6.23.1) pings me about meetings and calls, despite being active on the desktop app (windows 11). I've got the mobile app setup to block notification when i'm active on the desktop, but the notifications still come through. Not chat/channel messages though. Just meetings and calls. Is there another settings I'm missing or is this a bug?2024 Year in Review | Teams for personal use
Looking back, we delivered so many cool new features in Teams for personal use in 2024. This blog post is a big one so grab a coffee, sit back and enjoy the Year in Review post on the Teams Insider Blog: https://insider.teams.com/blog/2024-year-in-review-teams-for-personal-use/
Multiple work accounts - no notification from the "not active" ones.
I tried to test the long awaited multiple accounts feature. I installed exactly the same accounts as are on my phone (Galaxy S22, Android). There I see a notification, when someone chats me on the "not active" account. On the new desktop app nothing happens. I am working in account A, have someone chat me on account B, and I don't get any notification, popup, badge, anything. I get it on the phone though. This is making the feature unusable actually. Anyone else experiencing this, or has a fix?ms-teams status
Hello, This might look simple but apparently it is not so please do not give any superficial suggestions. If you have practically solved it , really appreciate your help. I am using MS-teams on browser (teams.microsoft.com) I can not use MS-teams desktop app so please do not think in that direction. Now, as it is standard windows 10 box, I have several other apps opened like outlook, Visio , Textpad etc. If I am busy working on these apps for more than 10-15 mins, my ms-teams status becomes INACTIVE (yellow color) Now this is totally wrong as I have not locked the laptop or not even stepped out keeping the laptop open. I am actually working and using my keyboard and mouse every second. But still my collogues are telling me that I am INACTIVE from teams point of view. Is there any ways to keep ms-teams status GREEN by some browser-extension etc. ?? Thanks.
