Introducing smarter bot protection in Microsoft Teams meetings
Organizations need confidence that the right people and tools are participating in their discussions. That's why we're introducing a new Teams admin policy designed to give organizations more visibility and control over external bots in their meetings. This new experience helps organizers identify bots, and adds safeguards before they're admitted, giving organizations greater confidence that only the intended participants and tools will be present.Engage customers with Teams Phone Agent and custom voice agents built in Copilot Studio
It’s often difficult for businesses to serve every customer right away during surges in call volumes. Callers sit on hold while staff race to work through the backlog. Meanwhile, agentic voice AI is opening entirely new ways to serve customers, such as getting answers to questions or even enabling them to pay a bill over the phone, including after hours and on weekends. We are excited to announce Teams Phone Agent, along with the ability to bring custom voice agents your organization builds in Microsoft Copilot Studio to Microsoft Teams Phone. For customer-facing organizations using Teams Phone, like healthcare clinics or bank branches, these agents take repetitive calls off the plate of employees so they can focus on the conversations that truly need a human touch. All this enables faster issue resolution for customers. How Teams Phone Agent works Teams Phone Agent greets callers and resolves common requests with these skills. Questions and Answers: Using configured knowledge bases that support file uploads and URLs, Teams Phone Agent answers callers' questions in natural conversation, so customers get answers quickly instead of being placed on hold or hunting through a website. Appointment scheduling: Teams Phone Agent enables callers to book new appointments, reschedule or cancel existing ones, and find upcoming appointment details so customers can lock in a time without playing phone tag. Conversational Routing with intelligent transfers: Teams Phone Agent supports the same tried and tested routing from traditional auto attendants, such as user or extension lookup and transfer to a user, call queue, and more through conversation. When additional assistance is needed, Teams Phone Agent passes the caller along with the full context of the conversation to the right individual or department. Customers can skip cumbersome phone menus and don’t have to repeat themselves. Multilingual: Teams Phone Agent supports multilingual conversations across 60+ supported languages, allowing callers to interact naturally in their preferred language and helping organizations deliver global voice experiences at scale. Automate what’s unique to your business with Copilot Studio voice agents When you need to automate processes unique to your business, like letting patients fill a prescription over the phone, custom voice agents that your organization builds in Copilot Studio step in. Teams Phone Agent can seamlessly hand off a call to custom voice agents whenever those specialized skills are needed. Alternatively, you can set things up so customers can dial a Copilot Studio custom voice agent directly through a Teams Phone line. Voice agents with Teams Phone in action Here are a few illustrative use cases for how Teams Phone Agent and Copilot Studio voice agents can help organizations engage their customers: Answer routine questions without making callers wait. A healthcare clinic can use Teams Phone Agent to answer common questions about hours, locations, accepted insurance, and appointment preparation, helping patients get answers quickly while staff focus on care coordination. Book and reschedule appointments over the phone. A home services company can use Teams Phone Agent to help customers schedule, confirm, or change appointments for plumbing or electrical repairs in natural conversation, helping reduce back-and-forth calls and freeing employees from repetitive scheduling work. Route customers to the right expert with context. A bank branch can use Teams Phone Agent to understand what type of support a caller needs, such as assistance with completing a mortgage loan application. Teams Phone Agent can then transfer the call to the right team with the conversation context included. Complete business-specific tasks with a Copilot Studio voice agent. A pharmacy can use a Copilot Studio custom voice agent to help customers request a prescription refill by phone and check order status, giving customers a simpler way to manage routine needs without waiting for staff assistance. Support customers after hours. A utility provider can use a Copilot Studio custom voice agent connected to Teams Phone to let customers report an outage or get billing help outside normal business hours. Launch Demo An expanding ecosystem of voice agents for Teams Phone We want customers to have choice across first-party and third-party voice agents. That is why we are working with select solution developers to integrate their voice agents with Teams Phone. AudioCodes is announcing general availability of its voice agent for Teams Phone today, with additional solutions expected in the future. Get started Teams Phone Agent and the ability to integrate custom voice agents built in Copilot Studio with Teams Phone are now accessible through the Frontier program. Join Frontier so that your organization can get early access to Microsoft’s latest AI innovations. Teams Phone admins can set up Teams Phone Agent through Teams admin center. Learn more. Copilot Studio makers can navigate to Microsoft Copilot Studio to set up a voice agent and then assign it to Teams Phone Agent or a Resource Account to be called directly. Learn more. Licensing during the Frontier preview Teams Phone Agent is available via the Frontier program. Service limitations may apply. Custom Copilot Studio voice agent experiences—whether reached through a Teams Phone Agent hand-off or by direct dial—are accessible via the Frontier program and are billed consumptively at a rate based on the orchestration type your organization selects when building the agent in Copilot Studio. Learn more. Billing for Copilot Studio voice agent experiences in Teams Phone will roll out by early July, and usage will not be charged prior to this rollout. Service limitations may apply. When the billing experience is rolled out, all Frontier preview users will be required to set up billing to continue using Copilot Studio voice agents for Teams Phone. Tenants must also meet standard Teams Phone prerequisites, including a properly configured Teams Phone resource account. Learn more. All licensing, pricing, and service limits are subject to change. Additional information will be communicated at general availability.Workplace presence, made effortless: Workplace check-in via Wi-Fi for Microsoft Places and Teams
We’re introducing workplace check-in via Wi-Fi for Microsoft Places and Teams, designed to help employees coordinate in-person work by keeping their workplace location up to date when they’re in the office. This capability builds on existing Microsoft 365 presence signals like calendar availability and Teams presence by making workplace location easier to keep current. For employees who choose to enable it, workplace check-in via Wi-Fi can update their workplace location based on connection to configured company networks, reducing the need to manually change status. This experience is similar to the existing workplace check-in via peripherals, where a user can keep their workplace location updated by plugging into a configured peripheral like a display or a desk dock. Organizations enable and configure this feature in their tenant, and individual users control whether and how it is used. When an employee is in the office and connects their laptop to a configured corporate network, workplace check-in can update their work location for the day, only when enabled by the organization and the individual user. This reduces the need to manually update location while keeping employees in control. Workplace check-in via Wi-Fi is a new way to help people understand one another’s availability. “Free” or “busy” on a calendar lets you find a time. Presence in Teams shows when someone is active. Workplace presence in Places, Teams, and calendar helps team members identify who is currently in the office, so you can grab lunch or coffee, book a desk near your team, or move a meeting to in person. Workplace check-in helps keep the employee’s workplan up to date and includes the ability to check the employee into an existing desk reservation. When schedules shift or someone decides to come into the office, employees who choose to use it can have their work location updated without needing to manually adjust their status each time. A few important details about how this works: Employees remain in control. Workplace check-in via Wi‑Fi does not replace a user’s choice to share their workplace location, and individuals can configure their setting at any time. It does not retain or track information about employee movement or location over time. Workplace location is a current, in-the-moment signal and is not stored as historical data. It applies only to workplace contexts. The signal is generated when a device connects to configured corporate office networks through the Teams client and does not extend beyond those environments. Otherwise, if not connected to a configured network in a workplace location, your location will be shown as “Remote”. Built on a layered model of consent and control Workplace check-in is designed with both organizational controls and individual choice in mind. Organizations first decide whether to enable the capability for their tenant, and then configure whether the end-user experience is opt-in or opt-out. They also configure which office locations the feature is available in by adding device information from each of the Wi-Fi access points in the chosen locations. Individuals remain in control of whether the feature works on their device. If required location settings are turned off, workplace check-in via Wi-Fi will not automatically activate regardless of organizational configuration. Employees can also update their settings and manually set or override their work location at any time. Sharing workplace presence and using workplace check-in are separate decisions, so employees can choose whether their workplace presence is visible to others when working from the office. Get started Wi-Fi check-in for Microsoft Places will roll out to organizations with Microsoft Places later this year. To prepare your tenant: Confirm Microsoft Places is set up in your environment, specifically adding building information in the Places directory. Enable the Teams work location detection policy and configure your approved corporate BSSID within the Places directory Communicate the change to your employees: what it does, what it doesn’t do, and how they can can control their own settings. To learn more about Microsoft Places and the broader workplace presence experience, visit our adoption site.Making Microsoft Teams more responsive, reliable, and ready for work
In our November 2025 update, we shared gains across video rendering, memory efficiency, and platform-level optimizations that improved the experience across devices and operating systems. Since then, we've continued to raise the bar. This blog highlights the latest performance improvements delivered during the first half of 2026, from faster chat switching and people search, to enhancements that make Teams feel more responsive, resilient, and reliable across desktop, web, and mobile.What's New in Microsoft Teams | May 2026 - Build Edition
It's hard to believe May is over already! You may have noticed this edition of What's new in Teams is landing a few days later than usual — that's intentional. We're publishing alongside Microsoft Build, our annual developer conference where we showcase the latest in AI, agents, and the tools that help developers. It's one of the most energizing weeks of the year, full of announcements, hands-on sessions, and a first look at where the platform is headed. A lot of what's in this release ties directly to what's being unveiled on the Build stage, and I wanted to highlight a few Teams Platform features worth calling out: Linear, Cursor, and Atlassian Rovo agents in Teams — three powerful new partner agents that turn channel conversations into shipped code, filed issues, and updated project plans without ever leaving the chat. New Teams CLI — one command to register, configure, and deploy a Teams agent, so developers can spend their time on agent logic instead of managing complex processes Collaborative features for agents – our new agent capabilities include quoted replies to keep conversations anchored, slash commands to quickly take action in the flow of work, and expressive emoji reactions that add nuance without adding noise, all helping teams stay aligned and move faster in collaboration with agents. A few other highlights I'm especially excited about beyond Platform: New AI-generated Video recap in Teams turns meeting recordings into short, narrated highlight reels—so you can quickly catch up on what matters most without watching the full session. In Teams Phone, Brand Impersonation Protection alerts you in real time when a caller may be posing as a trusted brand like your bank or IT helpdesk, so you can decline or report the call with confidence. These are just a taste of what's new. Read on to see everything we've released in May across chat, meetings, phone, rooms, frontline, and more. Product areas covered in this update: (All features are generally available unless otherwise noted.) Teams Platform Chat and Collaboration Meetings Teams Phone Workplace - Places and Teams Rooms Fundamentals and Security Frontline workers Certified for Teams Devices Teams Platform Slash commands for agents- Public Preview Triggering an agent shouldn't break your flow. With slash commands, users can invoke agent actions, retrieve information, or kick off tasks directly from the compose box using simple "/" prompts — keeping agents one keystroke away in any chat or channel. Quoted replies for agents- Public Preview Threaded conversations are easier to follow when agents stay anchored to the right message. With quoted replies, your agent can now reference the exact message a user is responding to so context isn't lost as threads grow longer or branch into side discussions. Agents can also send quoted replies of their own, keeping multi-turn exchanges clear and traceable for everyone in the chat. Message Reactions for Agents – Public Preview Ever wish your agent could just give a thumbs-up instead of cluttering a thread with another reply? Now it can. Agents in Teams can now respond with emoji reactions the same way people do, matching the rhythm of the conversation with a lightweight signal instead of an extra message. Threads stay clean, exchanges feel more natural, and you get a clear acknowledgment without the noise. New Teams CLI Building an agent today means juggling registration, credentials, manifest creation, and deployment across multiple tools, slowing developers down before they even get to the interesting work. The new Teams CLI collapses all of it into a single command, working alongside coding agents to take a Teams agent from idea to running instance in minutes. By handling setup and diagnostics behind the scenes, developers can focus on agent logic instead of managing configuration complexity. Learn more here. Linear agent in Teams Software teams lose momentum every time a channel decision has to be manually translated into a Linear issue or project update. The Linear agent in Teams closes that gap by turning conversations directly into actionable work — creating issues, capturing context, and updating project workflows from inside the thread where the decision was made. The Linear agent is available now in the Microsoft Marketplace. Cursor agent in Teams Engineering work stalls every time you have to leave a Teams discussion to fix a bug or ship a feature in a separate tool. The Cursor agent in Teams keeps you in the flow: @mention it in any channel or chat to invoke Cursor's Cloud Agents directly inside the conversation, where it returns results with full context of the discussion. The result is a faster path from idea to production, without ever leaving Teams. The Cursor agent is available now in the Microsoft Marketplace. Atlassian Rovo agent in Teams Jumping between Teams, Jira, and Confluence to turn a chat decision into actual project work slows everyone down. The Atlassian Rovo agent in Teams brings AI-powered context and action across Jira, Confluence, and Teamwork Graph organizational data into your conversations — so you can go from a question in chat to creating Jira issues, drafting Confluence pages, and updating workflows in a single interaction. Rovo evolves Atlassian's previous Jira and Confluence apps into an orchestrating "uber agent" for Atlassian AI, now available in the Microsoft Marketplace. MCP servers/connectors discovery and connection UI from agent settings- Public Preview Connecting an agent to the right external system used to mean piecing together configurations from multiple places. Now, you can discover, connect, and manage MCP servers and connectors all from one unified experience inside agent settings in Teams — so it's faster and more secure to plug external data and services into agent workflows. App centric management in Teams Admin Center to manage the Apps access for tenants, end-users, and groups in GCC In GCC environments, controlling who can install which Teams apps used to require broad permission policies that didn't scale well as app catalogs grew. With app-centric management, GCC admins can now set defaults for newly published apps and decide app-by-app whether everyone, specific users and groups, or no one, can install them. Existing app permission policies are migrated automatically, so current availability stays intact. Visual enhancements in adaptive cards Agent responses used to feel flat, with long walls of text and little room for users to drill into the details that matter. New visual TableSet, Accordion, and Loop components let agent builders structure responses into navigable tabs, expandable sections, and repeating content so users can scan and act on information the same way they would in a polished app. Expanded action capabilities such as Popover and richer content support through references and Citations round out the experience. Organization evaluation score for apps and agents- Public Preview IT admins used to manually review trust data for Teams agents and apps in the admin center to verify security, privacy, and compliance standards. This new feature enables admins to define their company's approval requirements once; the system then automatically assesses apps and agents, generating an evaluation score and detailed report per agent/app. This speeds up decision-making by clearly surfacing which ones meet all company standards and which need further review. M365 Agents Toolkit and Developer Portal Support for Agents in Gov Clouds Developers building for regulated customers used to face a choice: ship in commercial cloud, or rebuild from scratch for government environments. Now, the Microsoft 365 Agents Toolkit and Developer Portal are expanding support for building agents in Government Community Cloud (GCC), GCC High (GCCH), and DoD — so the same solution can reach highly regulated organizations without redesign or re-architecture. M365 certification bulk management IT admins today have to enable trusted third-party apps one at a time in the Teams admin center, a slow and repetitive process when working across hundreds of apps. This feature evolves the org-wide third-party app setting from a simple ON/OFF toggle into a granular dropdown with a new "Allow only Microsoft 365 certified apps" option, letting admins turn on every Microsoft-certified app across their tenant in a single click. As apps earn or lose certification, the platform keeps availability in sync automatically — no ongoing manual upkeep. Observability features for A365 Agents in Teams- Public Preview As more A365 agents act on behalf of users in Teams, IT needs more than just visibility and control—they need to understand how those agents are operating in real time. These new observability capabilities provide deep insights into agent activity, usage, performance, and interactions across Teams and the Microsoft 365 Copilot Agent Store. By surfacing real-time metrics and governance signals, admins can monitor behavior, identify issues, and ensure agents are operating securely, compliantly, and effectively at scale. A365 agents on Teams mobile- Public Preview Bring AI agents with you wherever work happens. A365 agents are now available on Teams mobile in public preview, so you can discover, chat with, and add approved agents to conversations and meetings from your phone, the same way you would from desktop. From the Teams mobile app store, browse the "Agents for your team" category, request an agent, and start delegating tasks on the go after admin approval. Enhanced Teams Store- Public Preview Finding the right agent in Teams just got easier, and knowing what it does is now instant. The enhanced Teams Agents & Apps Store solves both problems. Smarter search surfaces helpful suggestions that appear the moment you open the search box, and results update instantly as you type. Once you find what you're looking for, redesigned tiles, clickable sample prompts, and a personalized "Your Agents & Apps" view make it easy to evaluate an agent and put it to work right away. Chat and Collaboration Create workflows with slash commands Jumping out of a chat to update your status or schedule a message breaks your concentration just when you're trying to get something done. Now, you can stay in the compose box using slash commands. Type / on an empty line to interact with apps and agents, create and manage workflows, or run Teams actions like /busy, /goto, or /schedulemessage. Whether you're inserting a GIF or managing workflows, slash commands offer a consistent and efficient way to get things done without leaving your flow. Improved code readability with line numbers Pointing teammates to "the third line from the bottom" gets old fast when you're reviewing code in a chat. Teams now displays automatic line numbers in code blocks so you can reference specific lines naturally in reviews and discussions, and enhanced keyboard navigation lets you move through code without reaching for the mouse. Badging updates help find messages that count in the chat list That little badge on your Teams app icon tells you something needs attention, but tracking down exactly which message is driving it can take longer than you'd like. Now, unmuted chats show a purple indicator when they affect the badge. In addition, mentions, followed threads, and tag mentions display a purple number showing how many unread items are part of the count. Catch up on Teams conversations on mobile Catch up on everything that needs your attention in a single, unified view. Each conversation appears on its own swipeable card with full context and all the actions you need - reply, react, save, mark read/unread, follow/unfollow - to complete your triage. Simply tap the Catch up button at the top of your chat list to get started and get swiping! Learn more about Catch up. Quick access to read items from unread-only mode Unread-only mode keeps your chat list focused on what needs attention, but sometimes you still need to find a message you read earlier. Now, hovering over any section in unread-only view reveals an eye icon that opens a list of read chats and channels for that section, without leaving your unread view. Instant search results when typing in Teams Find in chat and channel Hitting Enter, scanning results, refining your query, and trying again is a slow way to find a message. Find in chat and Find in channel now show results instantly as you type, so you can refine on the fly and get to the right message faster. Advanced filters in Teams Find in chat and channel When the right message is buried under hundreds of others, scrolling isn't a search strategy. New filters in Find in chat and Find in channel let you narrow results by sender, date, attachments, or mentions directly from the right rail — accessible via Ctrl+F (Windows), Cmd+F (Mac), or the Find icon in any chat or channel header. Teams honors the Windows Do not disturb setting Setting Windows to Do not disturb but still getting pinged by Teams defeats the whole point of focus time. Teams integrates with the Do not disturb setting in Windows to help reduce interruptions during focused work. Teams notifications are paused when the Windows Do not disturb setting is turned on, and resume after it is turned off. Meetings Video recap Catching up on meetings just got a whole lot faster. Video recap turns your recorded Teams meetings into short, narrated highlight reels, pairing an AI-generated voiceover with real clips of the key moments, decisions, and shared visuals from the conversation. Whether you missed a meeting or just want to revisit the most important parts, video recap helps you quickly grasp the flow, tone, and outcomes without scrubbing through the full recording. Available to Microsoft 365 Copilot–licensed users on Teams for Windows, Mac, and the web, for recorded English-language meetings between 10 and 90 minutes. Ability to delete recap Cleaning up after a sensitive meeting used to mean deleting recording, transcript, AI summary, and notes from separate places, or asking an admin for help. Organizers can now delete all of it in one place from the recap page's More (…) menu. Shared files stay put in their original locations. It's a quick, confident way to support your retention practices — no admin setup required. Teams Phone Brand Impersonation Protection in Microsoft Teams Calling Stay one step ahead of scammers. Teams now detects and warns you when a caller may be impersonating a trusted brand—like your IT helpdesk, bank, or Microsoft Support—before you engage. When a potential threat is detected, you'll see an in-call alert with clear identity signals (such as "Scam suspected"), empowering you to decline, leave, or report the call instantly. No extra tools needed—protection is built right into your calling experience. It's proactive security that keeps your credentials, data, and organization safe without disrupting your workflow. Report a Suspicious Call in Teams Suspicious calls used to be easy to hang up on but hard to actually do anything about. Users can now report calls that appear unusual or suspicious directly in the Calls app history. After selecting, “Report call”, in the call’s additional options, users can add a reason to the report and have the option to block the caller. When a call is reported, the signal helps strengthen Microsoft’s detection systems to reduce future unwanted or malicious activity. By making it easy to report in the moment, users can contribute to ongoing threat protection while helping improve overall call security across the organization. Queues app for Teams Mobile Customer-facing employees can't always sit at a desk all day, but stepping away used to mean dropping out of the queue and missing calls. The Queues app — with advanced queue management and collaborative calling — is now supported on Teams mobile, so information workers like bank tellers or IT help desk representatives can stay opted in, review recent calls, and return missed customer calls from their phone. The result: faster response, fewer missed opportunities, and a more consistent customer experience away from the desk. Consult and merge a PSTN caller through DTMF Need to consult a subject matter expert in a private conversation before merging them into a meeting, but they're behind an auto attendant phone menu? Now you can. Meeting organizers can consult and merge PSTN callers into active Teams meetings, even when reaching them requires navigating Dual-Tone Multi-Frequency (DTMF) menus, so the right person joins the conversation without delays or call drops. Workplace - Places and Teams Rooms Enhanced media quality for Direct Guest Join in Teams Rooms on Windows You’ll notice media quality improvements including support for up to 16 participant videos (4×4 grid) available in May and simulcast streaming (June) when using Direct Guest Join. These updates make cross-platform meetings more immersive and reliable when joining Teams meetings from Zoom, Google Meet, or Cisco devices. Learn more. Miracast support for Teams Rooms on Windows devices including touch boards Cables and connectors slow down meetings, especially in flex spaces where guests and visitors need to share quickly. Teams Rooms on Windows all-in-one touch boards, now support Miracast for cable-free wireless screen mirroring alongside Teams Cast and HDMI ingest. Walk in, mirror your screen, present. Available with Teams Rooms Pro. Learn more. Multi-camera view support for GCC-H and DoD in Teams Rooms on Windows Remote participants in large rooms often miss what's happening because they're stuck looking at a single, fixed camera angle. GCC-H and DoD cloud customers can now use multi-camera views in Microsoft Teams Rooms on Windows, allowing remote participants to switch between multiple in-room camera feeds for improved visibility and engagement in larger spaces. Find camera requirements here. Available with Teams Rooms Pro. Learn more. Multi-stream IntelliFrame support for GCC-H and DoD in Teams Rooms on Windows In hybrid meetings, remote attendees often see in-room participants in a single distant frame— making it hard to read faces and engage. Multi-stream IntelliFrame, now available for GCC-H and DoD customers in Teams Rooms on Windows, sends a separate video feed of each in-room participant for far more inclusive hybrid conversations. Requires a compatible intelligent camera. Available with Teams Rooms Pro. Learn more. Book future meetings directly from Teams panels You can now make an upcoming meeting reservation from a Teams panel by browsing the calendar on the device and choosing any open time slot through midnight the next day. Add a guest during booking streamlining ad-hoc scheduling and coordination. Available with Teams Rooms Pro and Shared Device licenses. Learn more. Enhanced issue detection in Teams Rooms on Windows and auto-remediation with Teams Rooms Pro Management To minimize delays due to equipment issues, Teams Rooms on Windows proactively monitors room audio, video, and display signals to detect issues in meeting spaces. Teams Rooms Pro Management automatically remediates common issues that can be resolved through software, configuration changes, or device resets during nightly maintenance. This ensures users have reliable, ready-to-use meeting rooms, while IT admins benefit from reduced manual troubleshooting and increased uptime. Available for Teams Rooms Pro-licensed rooms. Learn more. Room health signals and notifications in Teams Rooms on Windows When critical issues impact room functionality, meetings can be delayed or derailed. Room health signals now trigger display of a banner notification on both the front-of-room display and console in Teams Rooms on Windows. Room health signals help get issues resolved quickly and ensure productive meetings. Available with Teams Rooms Pro. Learn more. Expanded access to the AI Assistant for all roles in the Teams Rooms Pro Management portal Admins now have broader access to the AI Assistant in the Teams Rooms Pro Management portal, no longer limited to global admin roles. Using role-based access controls (RBAC), admins see only rooms and devices they manage, improving visibility and support while adhering to security policies. Learn more. Fundamentals and Security Agent metadata visibility in Teams Admin Center Approving an AI agent for the organization used to mean piecing together what it could actually do from multiple places. IT admins can now view detailed agent metadata — capabilities, knowledge sources, and allowed actions — directly in the Teams Admin Center before approving or enabling agents. With this visibility centralized in one place, admins can understand what kind of agent they are approving and broaden rollout once they're certain agents meet their security and compliance standards. User-Reported Teams Message Security Signals in the Teams Admin Center Users flag suspicious messages every day, but those signals used to be hard for IT to act on at scale. Admins can now monitor user-reported security signals directly in the Teams Admin Center through the Security Message Violation report, surfacing flagged messages and false-positive reports in one centralized view, so security controls can be tuned to real-world threat exposure without leaving the admin center. Account switching for native Mac controls via dock and menu bar Juggling work, guest, and tenant accounts in Teams on Mac used to mean opening the full app every time you needed to switch. Now, account and tenant switching controls live directly in the macOS dock and menu bar — exactly where Mac users expect them — so toggling between organizations or accounts takes one click. Frontline workers Explore our learn docs for more information on all of our Teams for frontline solutions. Guided setup for Frontline Rolling Teams out to thousands of frontline workers used to mean stitching together onboarding, team structure, and pinned-app policies across multiple tools. Guided setup in the Teams Admin Center now walks admins through all of it in one place — making it easier to expand pilots, keep app layouts uniform, and track adoption with built-in insights. Learn more in the official documentation here or sign up here to explore additional deployment capabilities in private preview. Automatically fill open shifts with Smart Scheduling Smart scheduling in Shifts takes the manual effort out of building frontline schedules. Managers can automatically assign open shifts based on employee availability, scheduled time off, constraints such as maximum weekly or daily hours, and historical data about what shifts people usually work. Simply create open shifts for the required number of positions, select "Assign open shifts," and let Teams find the best match for each slot. Any shifts that can't be filled automatically are flagged for manual review, so managers stay in control while saving significant time. The result: faster, fairer schedules with less effort for managers and frontline workers alike. Deliver operational updates with the Communicator app Critical updates for frontline workers — safety alerts, training reminders, outage notifications — often get lost in long channel threads or scattered across other apps. The Communicator app in Microsoft Teams enables operations teams to deliver structured, actionable updates directly within the channels frontline workers already use. Whether sharing safety alerts, training reminders, or outage notifications, teams can publish consistent, easy-to-act-on messages, track delivery and engagement, and communicate seamlessly without requiring additional apps or workflow changes. Sign up for the limited public preview: aka.ms/CommunicatorApp Run hands-free site walkthroughs with voice in Frontline Agent Typing inspection notes on a phone while walking a site is slow, error-prone, and can be a safety risk. Frontline Agent enables voice-driven site walkthroughs, allowing workers to complete inspections, capture issues, and document compliance tasks using natural speech. Inputs are automatically transcribed into structured digital records, reducing manual data entry, speeding up reporting, and ensuring critical insights from the field are consistently captured. Sign up for the limited public preview: aka.ms/SiteWalkthrough Certified for Teams Devices Barco ClickShare Hub Core with Logitech Meetup 2 The ClickShare Hub Core and Logitech MeetUp 2 bundle is a solution certified for Microsoft Teams Rooms designed for small meeting rooms. ClickShare Hub Core enables one-click, wireless conferencing and 4K content sharing with one next-gen ClickShare Button (featuring Wi-Fi 6E and USB-C DisplayPort™). Built on the Microsoft Device Ecosystem Platform (MDEP), it’s designed to deliver a secure meeting experience. The widely recognized Logitech MeetUp 2 video bar delivers USB-connected high-quality audio and video with AI-enhanced performance. For meeting participants, this bundle ensures intuitive and engaging meetings. For IT managers, it pairs ease of installation and eco-friendliness with enterprise-grade security, compliance, and standardized integration. Learn more Jabra Scheduler Jabra Scheduler is a smart, professional room scheduling panel that makes finding and booking meeting rooms fast. With an integrated lightbar and intuitive touchscreen, it’s certified for Microsoft Teams. Easy to deploy, simple to scale, and built to unlock more productive meetings across your workplace. Learn more Neat Pad Pro Neat Pad Pro elevates how meetings come together. As a meeting room controller or scheduling display, it gives teams effortless command and IT a simple, scalable way to manage rooms. With a 10-inch touchscreen, built-in microphones, and intelligent processing, it enhances audio, sharpens control, and improves accessibility—so meetings run more smoothly and sound clearer. Learn more Jabra Speak2 40 Built for hybrid workers who take meetings from anywhere, the Jabra Speak2 40 delivers true full-duplex audio with a 50mm speaker, wideband sound, and four advanced beamforming microphones — connecting via either USB-C or USB-A on the same cable. Learn more. Owl Labs Meeting Owl 5 Pro The Meeting Owl 5 Pro is redefining the center-of-table experience by making hybrid meetings simpler and smarter than ever. Our next-gen camera, speaker, and microphone device powers enterprise-grade hybrid meetings with an easy-to-use BYOD solution. It combines 360-degree 4K video with award-winning automatic speaker-switching software to enable effective hybrid collaboration in any space. Features native HDMI and Ethernet ports for a seamless single-cable BYOD experience built with security and reliability in mind. Compatible with all video conferencing platforms, including Microsoft Teams, Zoom, and many others. Learn more.What's New in Microsoft Teams | April 2026
Our team just wrapped up the M365 Community Conference in Orlando, FL, and it was an incredible way to close out April! Our teams were energized by connecting with, listening to, and sharing what’s new with many of you: the builders, innovators and icons of intelligent work. Thank you to everyone who attended, and we can’t wait to see even more of you at next year’s conference! As for this month’s Teams updates, we remain focused on bringing you features that can make collaboration more intelligent, secure, and seamless—whether you’re working with AI, managing calls, or enabling hybrid teams at scale. Across meetings, calling, and the workplace, you’ll find improvements designed to remove friction, from smarter call handling with Copilot call delegation, to Interpreter agent enhancements that support proper attribution for sign-language users in meetings, and updated room booking and live transcription in meetings in Teams Rooms. In another new update, Targeted messages for agents now enables your agents and bots to send targeted, private, temporary updates to specific users in chats, channels, and meetings, without interrupting everyone else. We’re also delivering meaningful security and compliance enhancements, including sensitivity label inheritance for meeting recordings and Loop notes, improved admin visibility into external collaboration risks, and new user‑reported security signals in the Teams admin center. These updates help organizations protect information end to end, without slowing down teamwork. Together, these updates reflect our continued focus on helping teams collaborate more effectively, confidently, and securely—every day. Read on for all the latest updates! Feature categories: (All features listed are generally available unless otherwise noted) Chat and Collaboration Meetings Teams Phone Workplace Fundamentals and Security Platform Frontline Workers Certified for Teams Devices Chat and Collaboration Targeted messages for agents on Teams Send private, targeted messages from agents or bots to a specific person in a channel, group chat, or meeting—without distracting everyone else. Agents can share timely prompts, reminders, or next steps only with the people who need them, keeping conversations focused and clutter-free. As situations change, agents can update or remove these messages so guidance stays relevant and accurate. To enable targeted messaging for agents visit this page: Targeted Messages - Teams | Microsoft Learn Simplified Teams app bar The Teams app bar has been simplified to help you focus on what matters. App labels are hidden by default to reduce visual noise, the overflow menu is less cluttered, and you can now choose to show or hide the app bar to create more space for your work. New controls for quick views in the Teams chat list Positioned at the top of the chat and channels list in Teams, quick view controls provide fast access to mentions, followed threads, and more. You can choose when and how quick views are displayed – and can collapse the section at any time. Experts & verified answers in communities Help community members quickly identify trusted responses with Community Experts and verified answers. In the Engage app for Android and the Engage app in Teams for iOS and Android, members can request expert status, which admins can review and assign. Approved experts are highlighted with a special label next to their names and, along with admins, can endorse accurate and credible responses. Once marked, these responses receive a “verified” label, making it easy for viewers to recognize correct answers and rely on trusted expertise across community conversations. Microsoft Viva: Engage community membership management in Teams for iOS & Android Manage your communities on the go. Community admins can now add or remove members directly from the Teams mobile app on iOS and Android. Keep your Viva Engage communities up to date—anytime, anywhere. Meetings Consecutive interpretation in Interpreter agent Consecutive interpretation is a new mode in Microsoft Teams Interpreter that helps participants collaborate more naturally in meetings with two spoken languages. With consecutive interpretation, the translation begins after each speaker finishes speaking. This creates a turn-based flow that more closely reflects how people naturally communicate in multilingual conversations. In addition, consecutive interpretation brings Interpreter onto the meeting stage for everyone to see and hear, making it easier to follow, participate, and stay aligned. With this update, Interpreter now supports two modes: real-time simultaneous interpretation, launched last year, and the new consecutive interpretation mode designed for back-and-forth conversations—now available in public preview. Accurate transcript attribution for meetings with sign language interpreters Transcripts now attribute contributions to the original participant using sign language, not the interpreter. This ensures ideas and decisions are correctly credited to the person who shared them, including in Copilot chat and meeting recap. Spoken language detection is now automatic Spoken language detection is now fully automatic. Teams will automatically detect each speaker’s spoken language and update it in real time as the conversation evolves. Manual spoken language selection will no longer be available. This applies to both live captions and transcripts when Interpreter is enabled or when multilingual speech recognition is turned on in meeting options, helping deliver more accurate language recognition and a more consistent multilingual meeting experience. Teams meeting Notes, powered by Loop Teams meeting Notes, powered by Loop, are now available for instant meetings that started via ‘Meet now’ from the calendar. Notes are Loop components in Teams meetings and chats that allow end users to co-create and collaborate on their meeting agenda, notes, and action items that can be co-authored and edited by everyone. Since Notes are Loop components, they stay in sync across all the places they have been shared. Once added, meeting notes can also be shared and edited in the Loop app in your web browser. Resize the top video gallery in Teams meetings to see more people when content is being shared. Now you can resize the video gallery at the top of your meeting window when content is being shared, making it easy to see more participants alongside the presentation. Simply drag the divider between the shared content and the video gallery to adjust how much space each takes up. Whether you're in a small team sync or a large all-hands meeting, this gives you the flexibility to keep more faces visible while staying focused on what's being presented, helping everyone feel seen and engaged. Available on Windows desktop and Mac. Teams Phone Copilot call delegation - Frontier Incoming calls don’t wait for a break in your day. Whether you’re leading a meeting or juggling back-to-back commitments, every new call creates the same dilemma: answer and risk losing momentum, or ignore it and risk missing something important. Microsoft 365 Copilot can now help answer your incoming Teams calls and schedule follow-up appointments on your behalf. After turning on the experience in the Teams Calls settings, call delegation gathers context from callers that it shares with you to help you decide whether to pick up. It can also set up follow-up appointments via Microsoft Bookings so that you remember to meet with the callers that matter most. This experience is available to users with a Microsoft 365 Copilot license through Frontier early access program. Learn more about call delegation and the Frontier program. Teams Phone user multi-line Many organizations need a way for a single person to represent multiple departments or regions in calling without juggling different Teams accounts, devices, or complicated routing workarounds. Teams Phone user multi-line now enables Teams administrators to configure and assign up to 10 phone numbers to an individual user through Teams admin center. Supported across desktop and Teams phone devices, user multi-line is ideal for individuals who handle multiple roles or who call contacts across different geographies. For example, a communications director supporting both press relations and analyst relations can take inbound calls for either function and place outbound calls using the appropriate number, all within a unified Teams experience. Or a customer success manager covering North America and Europe can use dedicated regional numbers so that customers reach the right line and interact with a familiar local caller ID, helping build greater trust. Learn more. Workplace - Rooms Ad-hoc room reservation from Teams Rooms on Android console With Teams Rooms on Android consoles, you can quickly book a meeting room for immediate use, helping to avoid scheduling conflicts and ensure uninterrupted spontaneous meetings. Available in Teams Rooms Pro-licensed rooms. Learn more. Live transcription in Teams Rooms on Android View and control live transcription during a meeting from a Teams Rooms on Android device. The real-time transcript includes speaker names and timestamp. You can adjust settings such as spoken language, translated language, and whether both original and translated transcripts are displayed side by side on the front of room display. This feature is available in Teams Rooms Pro. Learn more. Digital signage in Teams Rooms on Android As with Teams Rooms on Windows, IT Admins can now set up Teams Rooms on Android to show dynamic content on the front-of-room display when not in use. Configuration is available for tenant-wide and room-specific settings via the Teams Rooms Pro Management portal. The feature supports select third-party digital signage partners like Appspace and XOGO, and is included with Teams Rooms Pro. Learn more. Fundamentals and Security Sensitivity label inheritance for meeting recordings and Loop meeting notes Meeting recordings and Loop meeting notes now automatically inherit your meeting’s sensitivity label. When admins enable label inheritance in the sensitivity label policy, any labeled meeting applies the same label to its MP4 recording and meeting notes, ensuring access controls and protections like data handling rules and encryption carry forward consistently. This also ensures that Copilot and agent responses based on transcripts and notes accurately reflect the meeting’s sensitivity, keeping confidential content protected end to end. External Domains Anomalies Report The External Domains Anomalies Report helps admins proactively identify unusual or risky interactions with external organizations in Microsoft Teams. By analyzing communication trends and detecting sudden spikes, new domains, or abnormal engagement patterns, it provides early visibility into potential data-sharing or security risks. As external collaboration continues to grow, this report offers admins actionable insights to protect their tenants while maintaining productive cross-organization collaboration. The report is available in the Teams Admin Center. It’s updated daily, and admins can select a time range to view (for example, the past 24 hours or past 7 days). User reported security signals in Teams admin center This update brings end‑user security reporting into Teams Admin Center. Admins can now view and download signals from messages users report as “a security concern” or “not a security concern” within TAC Protection reports, helping them identify trends and fine‑tune policies and responses. Microsoft Teams VDI Optimization for Omnissa on Windows Microsoft Teams has long supported Omnissa in Virtual Desktop Infrastructure (VDI) environments; this feature advances that support by bringing Omnissa deployments onto Microsoft’s modern Teams VDI optimization architecture. With this update, organizations running Teams on Omnissa can take advantage of the new optimization to deliver improved performance, greater feature parity with the native desktop client, and a more reliable experience for meetings, audio, video, and screen sharing—while continuing to benefit from the centralized management, security, and scalability of VDI. Trigger workflows from messages on Teams mobile (Android and iOS) Users can now trigger Microsoft Teams workflows directly from a message on Teams mobile for Android and iOS, enabling common automation scenarios - such as approvals, notifications, or follow‑up actions - without switching devices or leaving the conversation. This update extends workflow message actions to mobile, improves UI reliability, and helps close parity gaps between desktop and mobile experiences for Teams workflows. Prevent screen capture for iOS Prevent screen capture is now available on the Microsoft Teams iOS app. When enabled, this setting helps protect your meeting by preventing the meeting window from being captured in screenshots. This capability builds on the Prevent screen capture experience already available on Desktop Windows and Android mobile app, helping organizations apply more consistent protections across supported Teams clients when discussing confidential topics. Mac desktop, virtual desktop, and older clients aren't supported. People on these platforms will not be able to turn on their own video, share their screen, or see other's videos or shared screens. Platform Python support in the Microsoft Teams SDK Teams SDK is now available in Python. With the Teams SDK, developers have a production‑ready foundation for building intelligent collaboration‑centric experiences directly within Microsoft Teams. And now, Python developers can take full advantage of that platform, using the same SDK surface that powers modern Teams apps and agents. You can learn more about the Python release of the Teams SDK in the Getting Started | Teams SDK documentation. Frontline workers Pilots Kickstart frontline innovation with the Frontline Hub in Teams admin center. Create pilots in just a few clicks—choose the capabilities you want to test, select workers and managers, and monitor adoption through real-time usage insights. With built-in management controls, you can easily iterate as you learn: adjust features, update participants, and expand channels—all without slowing down your rollout. Deploy at scale Deploying Microsoft Teams to your frontline workforce is now faster and more seamless than ever. A new guided deployment experience in the Teams admin center lets you roll out a standardized Teams setup—whether you’re expanding a pilot or launching organization‑wide—in just a few steps. From one place, you can add frontline workers, organize them into teams, and apply a consistent pinned app configuration that updates automatically as your needs evolve. Once deployed, the Frontline hub gives you centralized control to manage teams, adjust pinned apps across your entire frontline workforce, and monitor adoption with built‑in usage insights. This streamlined approach helps you scale confidently, maintain consistency, and keep every frontline worker connected with the tools they rely on. Certified for Teams Devices Cisco Express Install Solutions for Teams Rooms Cisco Express Install solutions are fully integrated meeting room packages designed for fast, large‑scale deployment of Microsoft Teams Rooms. These Cisco‑certified bundles combine Cisco Room Bar or Room Bar Pro devices with Samsung commercial displays and Ashton Bentley freestanding mounts. Ergonomically designed for optimal camera angles and viewing height, the solutions deliver a consistent, familiar Teams Rooms experience across locations while enabling rapid global rollout with minimal on‑site effort. Two bundles (each available in either First Light or Carbon color) feature the Cisco Room Bar package and are designed for huddle spaces, focus rooms, and small meeting rooms: Cisco Room Bar with 43” display Cisco Room Bar with 55” display Two bundles (each available in either First Light or Carbon color) feature the Cisco Room Bar Pro package and are designed for small and mid-sized meeting rooms: Cisco Room Bar Pro with 75” display Cisco Room Bar Pro with two 55” displays One bundle (available in either First Light or Carbon color) features the Cisco Room Kit EQ package and is designed for midsize, large, and extra-large meeting rooms: Cisco Room Kit EQ with 105” display Neat Express Install: TAA-Compliant Neat Board Pro with Heckler Stand Neat Board Pro with the Heckler Stand is TAA compliant, making it easier for US federal government agencies, higher‑education institutions, and other public‑sector organizations to bring award‑winning video collaboration solutions into their workspaces. Together, they provide cutting‑edge audiovisual and AI‑driven capabilities—supporting high‑performance cameras, far‑field microphones, and immersive 4K touch experiences designed for medium to large spaces. Learn more. Jabra Express Install: PanaCast 40 VBS Bundles (LG displays available in: 43″ / 50″ / 55″ / 65″) The Jabra PanaCast 40 VBS teams up with Salamander Designs Acadia Tabletop Stand and LG 4K UHD displays to transform huddle rooms, focus rooms, and small meeting spaces into smart collaboration zones—fast. With panoramic video, intelligent audio, and clean cable management, this Express Install bundle is designed for sub‑90‑minute installation with no wall drilling or rewiring required. It’s a true plug‑and‑play Teams Rooms solution that’s easy to deploy, simple to manage, and ready for AI‑powered productivity. Learn more. Jabra PanaCast 40 VBS + Control IP PanaCast 40 VBS brings everyone into the picture with its 180° field‑of‑view and 4K precision—capturing every participant clearly, even those close to the screen or seated in the corners. AI‑powered video features track speakers, adjust views, and keep conversations natural for more productive meetings. Setup is quick, so rooms are ready in minutes. Built on the Microsoft Device Ecosystem Platform for robust security, and managed through Jabra+, it enables remote, real‑time device updates to keep collaboration seamless. Learn more. MAXHUB XBoard V7 (Display available in 55″ and 75″) The MAXHUB XBoard for Microsoft Teams Rooms is a Teams‑certified interactive display running Windows 11 IoT that delivers an all‑in‑one solution for meeting rooms and open spaces. Its Trident Lens triple‑camera system ensures clear, dynamic video calls, while Audio Fence technology filters background noise for crisp communication. With a high‑color‑gamut 4K/5K non‑glare display, flexible sizing, optional on‑seat touch console, and remote device management via MAXHUB Pivot, XBoard V7 offers a reliable, scalable collaboration experience with easy plug‑and‑play setup and a three‑year warranty. Learn more. MAXHUB Universal Console TCP33T MAXHUB Universal Console TCP33T is a Teams Rooms‑certified touch console designed for Microsoft Surface Hub and MAXHUB XBoard. It allows users to join meetings, invite participants, control meetings, and share content without leaving their seats—supporting smooth, focused, and efficient collaboration across meeting spaces. Learn more. MAXHUB XBar V70 Kit The MAXHUB XBar V70 Kit with console is a Teams‑certified videobar built on MDEP Android and designed for medium to large meeting rooms. It features a 200‑megapixel quad‑lens camera system, 16 beamforming microphones, AI‑enhanced audio, and FlexMount for simple installation. Built on Microsoft‑certified Android security architecture, the solution enables secure Teams integration, streamlined deployment, and remote device management through MAXHUB Pivot, with included service coverage to simplify ongoing IT operations. Learn more. Barco ClickShare Hub Pro and Huddly ®C1™ for Teams Rooms on Android The ClickShare Hub Pro and Huddly C1 bundle is a certified Microsoft Teams Rooms solution for small‑to‑medium meeting rooms. ClickShare Hub Pro enables one‑click, wireless conferencing and 4K content sharing with next‑generation ClickShare Buttons and dual‑screen support, all built on the Microsoft Device Ecosystem Platform for secure meetings. Huddly C1 adds modular, AI‑driven video and intelligent audio that scales from standalone to multi‑camera setups—delivering engaging meetings for participants and flexible, enterprise‑grade management for IT teams. Learn More Yealink UH42 / UH44 and WH68 Headsets Yealink expanded its portfolio of Teams‑certified headsets with wired UH42 and UH44 models and the WH68 Hybrid headset with charging stand. These devices are designed for professional use across open offices and hybrid work scenarios, offering clear audio, comfortable form factors for all‑day wear, and flexible connectivity options to support modern Teams calling and meetings. Yealink UH 42 and 44 (Mono) Yealink UH 42 and 44 (Dual) Yealink WH68Use multiple phone numbers in a unified experience with Teams Phone user multi-line
We’re excited to announce general availability of Microsoft Teams Phone user multi-line, which lets admins assign up to 10 phone numbers to a single Teams Phone user. What is Teams Phone user multi-line? Many organizations need a simple way for a single person to represent multiple lines of business or regions across calling without juggling multiple Teams accounts, devices, or complicated call routing workarounds. Teams Phone user multi-line helps streamline that experience by enabling a Teams user to make and receive calls for multiple phone numbers within one unified Teams experience. Here’s what the experience delivers: Assign up to 10 phone numbers to one user: Administrators can configure multiple numbers for a single user, such as when one person needs to handle calls for different departments or roles. Supports localized calling across markets: Serve customers with a familiar local caller ID by using region-specific numbers, helping build greater trust into each interaction. One experience across endpoints: Supported across Teams desktop and Teams Phone devices, so users can make and receive calls from multiple numbers without the hassle of switching accounts or hardware. The result: less overhead for admins and a cleaner calling experience for users who need to handle more than one business calling number in Teams. Teams Phone user multi-line in action Here are a few example use cases for how user multi-line can help workers be more effective: Represent multiple departments or brands. A communications director supports both press relations (PR) and analyst relations (AR). With user multi-line, they can take inbound calls for either function and place outbound calls using the appropriate number. Support different regional identities. A customer success manager covers North America and Europe. They can use dedicated regional numbers so customers reach the right line and see a familiar local caller ID. Operate multiple roles without switching contexts. A Facilities Manager supports both day-to-day operations and after-hours incident response. With two dedicated numbers assigned, they can keep communications organized while managing calls from one Teams client. Get started today Teams administrators can set up the experience. Start using Teams Phone user multi-line today, learn more.
Introducing New Frontline Innovations at Microsoft 365 Community Conference
We announced several exciting updates at the Microsoft 365 Community Conference this week: you can now scale Teams pilots to your broader frontline organization faster, fill open shifts automatically with smart scheduling, deliver official operational updates with the new Communicator App, and conduct site walkthroughs handsfree in Frontline Agent. Scale your frontline pilot with a guided deployment wizard Deploy and manage a consistent Microsoft Teams experience to your frontline workforce from the Teams Admin Center. Within the Frontline section, admins can start a new deployment or expand an existing frontline pilot to your broader organization through a guided deployment wizard. Use the wizard to select capabilities, add frontline users, organize them into static teams, and apply a standardized pinned app configuration across your frontline environment. Use this feature to: Extend a frontline pilot to additional users. If you have already validated a frontline pilot, you can use this experience to extend to additional frontline users across the organization. The capability configurations carry forward automatically so you can build on what you have already tested. Create and manage a pinned app configuration. Define one standardized pinned app configuration that can be applied to frontline workers across teams and groups in your deployment. Updates to pinned apps are applied for frontline users automatically. Organize your frontline workforce into teams. Create static frontline teams organized by location or business unit by uploading a CSV file with workforce data or by adding teams individually. Manage your deployment from a central location. After deployment, admins can use the Manage organization section under Frontline in the Teams admin center to add more teams or groups, update pinned apps organization-wide and manage team membership. Track adoption. Visit the Usage insights section under Frontline in the Teams admin center to measure activity across all your frontline users and teams. To learn more about this feature, please read the documentation here that describes the end-to-end experience. If you are interested in joining private preview for additional solutions that accelerate your Microsoft Teams frontline deployment, please sign up here. Automatically assign open shifts with Smart Scheduling in Shifts Automatically assign open shifts using past schedules, employee availability, and scheduling rules. The Assign open shifts feature in Shifts helps managers distribute open shifts using available scheduling information—such as employee availability, scheduled time off, constraints like maximum weekly or daily hours— and historical data about what shifts people usually work to quickly build a fair schedule. Start by creating open shifts for the required number of positions, then select "Assign open shifts" to begin the process of assigning them to available workers. If all constraints cannot be met, some shifts may remain unassigned and can be reviewed and assigned manually by the manager. Learn more about auto-assign open shifts here. Send operational updates with Communicator in Teams The Communicator app in Microsoft Teams allows operations teams to publish structured, action‑oriented messages to frontline workers within the Teams Channels they use. It provides a centralized way to share day-to-day operational updates—such as safety alerts, training reminders, or system outages— and track message delivery and engagement without requiring recipients to install an additional app or change how they work. Sign up for the limited public preview here. Run hands-free inspections with voice-driven Site Walkthrough in Frontline Agent Site walkthrough in Frontline Agent allows frontline workers to conduct inspections, document issues, and complete compliance checklists through natural speech. Voice inputs are captured and organized into structured digital records within the workflow. This experience supports hands‑free data entry during site walkthroughs to help reduce manual paperwork, improve reporting efficiency, and ensure critical operational insights from the field are consistently recorded. Sign up for the limited public preview here. Explore our learn docs for more information on all of our Teams for frontline solutions.Focus on the Teams Phone calls that matter most with intelligent call delegation
We're excited to announce that intelligent call delegation can now help answer your incoming Teams calls and schedule follow-up appointments on your behalf. This experience helps users focus on engaging with the calls that matter most and is available through the Frontier program.What’s New in Microsoft Teams | March 2026
Welcome once again to everyone in our Microsoft Tech Community! We’re glad you’ve joined us to check out a fresh lineup of Teams features designed to keep you productive, secure, and connected. Before we dive in, mark your calendars: the Microsoft 365 Community Conference is coming up in April! Join us to learn the new ways Teams and Copilot help you stay in the flow of work. And now to the main event: new Teams capabilities! This month's updates have something for everyone. The new AI-powered Workflows app lets you automate everyday tasks using Copilot—no coding required. Teams now enables you to View and manage activity in other accounts and organizations, so you can collaborate with colleagues and respond to messages without switching accounts. And for privacy-conscious users, Teams now automatically removes EXIF metadata from shared images, protecting sensitive location and device details by default. Read on for the full list of what's new! Feature categories: (All features listed are generally available unless otherwise noted) Chat and collaboration Teams Meetings Teams Phone Workplace Fundamentals and Security Teams Platform Certified for Teams Devices Chat and Collaboration View and manage activity in other accounts and organizations Stay engaged across all your accounts with simplified external collaboration in Teams. The new multi-tenant, multi-account experience consolidates notifications from across all your organizations into one feed, so you don't miss a chat or mention, and can respond without switching accounts. You can even pin key accounts to your sidebar for quick access, enabling more seamless cross-tenant collaboration. Learn more. Enhanced organization chart in profile card Understand how colleagues fit into the organization, right from their profile card in Teams. The enhanced organization chart in profile cards provides a streamlined way to navigate reporting relationships, revisit previously viewed profiles, see team size at a glance, and gain instant organizational context without leaving the profile card. Easily find unsent drafts Lost track of a message you started? The new Drafts quick view makes it simple to find, edit, and send draft messages across chats and channels. No more searching through conversations to find that half-finished thought. Your drafts are now accessible in one convenient location, helping you complete and send when you're ready. Live meeting indicator for threaded channels in Teams Threaded channels now display a live meeting indicator, making it easier to discover and join active meetings in the channel. Jump into conversations as they happen and increase real-time participation from channel members. Simplified controls for managing external collaboration in Teams A new overview page in the Teams admin center under External collaboration allows admins to review and modify these settings for their organization. To make changes, admins can use a guided flow and select either the Open or Controlled preset modes or choose to customize the settings. Teams image viewer improvements The improved image viewer lets you scroll through images shared in the current conversation view - regardless of when or how they were posted - so you can stay focused on visuals without distractions. The enhanced Lightbox experience highlights the image you’re viewing, and a new header option lets you quickly jump back to the original message where the image was shared. As you scroll to load more of the conversation, additional previously shared images become available in Lightbox. Control the Enter key in Teams chat Now you can control how the Enter key works when composing messages in Teams chat. You can choose whether pressing Enter sends your message or starts a new line, making it easier to write longer messages without accidental sends. Keyboard shortcut to mark all as read in Teams chats and channels The new keyboard shortcut (SHIFT + ESC) lets users mark all Teams chat and channel messages as read at once, quickly clearing unread notifications, reducing Activity feed clutter, and helping users get back to focused work faster. Teams Action in Spotlight on Mac Teams actions can now be accessed directly from Spotlight on macOS. You can quickly set your presence status, open your Teams calendar, start a new message, or open Teams to create a new meeting – all without leaving Spotlight. Share files and Loop components in external chats Collaborate seamlessly across organizations by sharing files and Loop components in chats with external participants. Teams automatically manages permissions so everyone can view, edit, and upload content, further simplifying cross-organization teamwork (admin configuration required). Learn more. Meetings Annotations on single shared window during meetings Bring more focus and privacy to your meetings with annotations on single window sharing. When you share a specific application window in a Teams meeting, you and your participants can now annotate directly on that shared content—no need to expose your entire desktop. This makes training sessions, client presentations, and design reviews cleaner and more secure, while keeping everyone engaged with markup tools right where you need them. Annotations work seamlessly across Windows, macOS, and mobile, so the whole team can contribute no matter which device they're using. Audio Recap — Expanded Language Support Audio recap is now available in seven additional languages, making it easier for global teams to catch up on meetings in the language that works best for them. With this update, you can generate and listen to AI-powered audio summaries in Chinese, English (multiple variations), French, German, Italian, Japanese, Portuguese, and Spanish. Whether you're commuting, multitasking, or just prefer listening over reading, audio recap delivers the key discussion points, decisions, and action items from one or multiple meetings—now in more languages. Teams Phone Copilot in Teams Phone live calls, powered by Microsoft 365 Copilot Chat The Copilot experience in Teams Phone on desktop and mobile is fully powered by Microsoft 365 Copilot Chat for a more unified experience across Teams and the Microsoft 365 Copilot app. During a call, users can open Copilot Chat as a side panel to generate call summaries, surface key insights, and get a head start on actioning tasks. For example, you can prompt Copilot during the call to, “Summarize relevant documents or prior emails related to the conversation.” By applying the user’s Work IQ data—including emails, meetings, files—and relevant web data, Copilot Chat goes beyond the call transcript to provide more personalized, context‑aware guidance in real time. This helps users stay informed during the conversation and move faster from discussion to action. Workplace Voice and face profile enrollment dashboard for admins Admins now have visibility and insight for voice and facial profile enrollments through a dashboard in the Teams Admin Center (TAC). Voice and face profiles are critical for supporting AI-enhanced meeting experiences for users across the organization. The dashboard provides metrics on enrollments over time. Learn more. Teams shared display mode and peripheral detection available for GCC-H Shared display mode in Teams is now available in government GCC-H environments, enabling more seamless and private meeting hosting from your PC. Additionally, peripheral detection for bring-your-own-device spaces is available for inventory management and reporting through the Teams Rooms Pro Management portal in GCC-H environments. Learn more. Fundamentals and Security Teams on the web – Browser Update Required by May 15, 2026 To continue using Teams on the web after May 15, 2026, it will be required for all users to ensure they are using supported browser versions. Beginning on this date, Teams on the web will only load on browser versions that are ECMAScript 2022 (ES2022) compliant. To prepare, Tenant Administrators should ensure end users are using both supported browsers and supported versions of browsers to connect to Microsoft 365 web applications and services. Prior to May 15, 2026, users on older browsers will see periodic reminder banners. Beginning May 15, users who are not using a supported browser or browser version will see a blocking page directing them to update their browser before continuing. Stay Available When You’re Active: Accurate Presence in Teams on the Web We’re introducing a new setting in Teams on the web that helps maintain your presence when you are active. When turned on, Teams will know you’re active on your device even if you’re not in the Teams tab, so your status stays set to available when you really are. Note: When a user or admin grants permission to Teams for the presence feature, Teams is only enabled to check whether the user is active or idle on their device, it does not track what they’re doing or capture content. EXIF data will be removed from images shared on Teams Your privacy, protected by default. Teams now automatically strips EXIF metadata—like GPS location and device details—from images shared in chats and channels. Share photos with confidence, knowing your sensitive information stays private. Teams Platform New Workflows app experience in Teams The newly redesigned Workflows experience in Teams makes automation easier and more accessible than ever. With a simple interface, it helps you automate day-to-day tasks, like getting updates from your teammates, automatically routing documents for approvals as they get modified, or adding tasks to Planner from messages without ever having to leave Teams. Additionally, you can now use new AI-powered workflow templates to automate tasks with Copilot or your channel’s agent — no coding required. The same Workflows experience will be available soon in SharePoint. To access the AI workflows, users need a M365 Copilot license. Certified for Teams Devices Yealink MP55 E2 Teams Powered by the Microsoft Device Ecosystem Platform (MDEP) and Android 15, the Yealink MP55 E2 offers faster response times and enterprise-level security. With a variety of feature keys and line keys, the MP55 E2 enables efficient management of high call volumes, making it suitable for front desks, call centers, and common areas. Armed with Yealink’s Optima HD Voice and AI Noise cancellation Technology, MP55 E2 presents a standalone voice solution and excellent audio clarity. Moreover, MP55 E2 makes collaboration easier than ever thanks to its support for Wi‑Fi, Bluetooth, and USB headsets. Learn more. Owl Labs HP Poly & Owl Labs Small Microsoft Teams Rooms Bundle with Owl 3 or Owl 4+ The Poly Studio Base Kit G9 Plus for Microsoft Teams Rooms is a Purpose-built PC for collaboration solutions. The HP Mini IP Conferencing PC features a13th Gen Intel® Core™ i7 processor, 16GB of paired with Poly TC10 IP touch controller. This bundle includes Meeting OWL 3, an AI-powered 360° camera, speaker and microphone. Meeting Owl 3’s award-winning speaker-switching software uses visual and audio cues to automatically focus on and capture a high-quality view of in-room speakers. Or, choose the Meeting Owl 4+, with all the features of the Owl 3, but with 4K video so remote participants can engage and participate in hybrid discussions effectively and productively. Owl Labs HP Poly & Owl Labs Small Microsoft Teams Rooms Bundle with Owl 3 Owl Labs HP Poly & Owl Labs Small Microsoft Teams Rooms Bundle with Owl 4+ Huddly C1 Huddly C1 is an AI-driven videobar designed to deliver intelligent video and audio in small and medium meeting rooms. Built on Huddly’s proven AI video expertise, the on-device AI director shapes the meeting experience with dynamic meeting modes for better focus and engagement, with optional Group or Manual Framing for added control. An AI-enhanced microphone array amplifies voices while reducing echo, noise, and reverb. Hi-fi stereo speakers deliver rich, immersive sound. Powered by the next generation of Huddly Intelligence with 20× more AI processing power, C1 delivers impactful meetings today and evolves with future AI capabilities. Learn more. Neat Center camera Neat Center is a 360° companion device that lets remote meeting attendees follow the conversation more closely by clearly hearing and seeing everyone in the room, even when those in the room are far away from the main device or facing inward, discussing something among themselves. It’s simple to set up, gives you flexible placement options, and further improves the capabilities of your Neat devices for enhanced context and engagement.
