Partner Case Study | HELLENiQ ENERGY
HELLENiQ ENERGY operates across the entire energy value chain with a strategy centered on low-carbon solutions. For more than five decades, it has powered progress and innovation in Greece and Southeast Europe, investing in technologies such as photovoltaics, wind parks, CO2 capture, and green hydrogen, while continually embracing new technologies to shape a more sustainable future. Sparking AI interest through experimentation HELLENiQ ENERGY’s commitment to innovation was fueled with the advent of generative Artificial Intelligence. “We are very interested in what AI has to offer and signed up for early access to Microsoft 365 Copilot as soon as it became available,” recalls George Konstantelos, Group Digital Transformation Director at HELLENiQ ENERGY. In the beginning, the company explored the technology limits, cultural impact, and business value potential via experimental pilots. “We started with a smaller audience” adds Konstantelos. “Our early findings defined our adoption strategy and shaped our next steps” This early experimentation helped HELLENiQ ENERGY unlock the full potential of Copilot. The solution evolved daily with new features, composite scenarios and role-based guidance as the community got more familiar with the tool’s capabilities. “While most digital tools are purpose-built, Microsoft 365 Copilot is a flexible toolbox: it’s up to the user what they do with it,” shares Konstantelos. Yet, that flexibility posed a challenge: scaling everyday AI across the organization. Continue reading here Explore all case studies or submit your own Subscribe to case studies tag to follow all new case study posts. Don't forget to follow this blog to receive email notifications of new stories!Help customers boost productivity with Microsoft 365 Copilot—15% savings through Dec. 31
We’ve extended our promo offer of 15% off partner net on Microsoft 365 Copilot for 10–2,400 seats for eligible new customers through December 31, 2025, with annual commitment required and monthly billing available. Use the Microsoft partner offer kit to package licenses, services, and training—and accelerate AI adoption while capitalizing on excitement around GPT-5 coming to Copilot. Make the most of this promo—package your “Getting Started” offer and move now. Discount: 15% off partner net price. Window: October 1–December 31, 2025. Eligibility: New customers with qualifying Microsoft 365 prerequisite licenses; 10–2,400 seats per subscription. Seat additions: Seats can be added any time during the annual term (up to 2,400) at promo price if the initial purchase was within the promo window. Term and billing: Annual commitment; monthly billing option available (+5% vs. annual upfront). Renewal: After the one-year term, pricing reverts to standard rates. Reduce/cancel window: Changes and cancellations are allowed within 168 hours of purchase or renewal (prorated refund where applicable); no reductions below 10-seat minimum allowed after that window. Verification: Eligibility and promo application is visible in Partner Center at checkout and reflected in the Get promotions API and Global Promo Readiness Guide. Co-terming: Supported when the underlying Microsoft 365 licenses were purchased from you; aligns Copilot end date with an existing Microsoft 365 subscription. Nonprofit/EDU/GCC: Nonprofits are eligible for 15% discount via CSP nonprofit SKU (no minimum, no seat cap). Partner next action: Pair this pricing with a fixed-fee “Getting Started” services bundle (planning, setup, success metrics, and initial licenses) to lock in 12 months of value and momentum. Learn how to go to market with this promo
Copilot Chat: Downloads
On PC and Mac: Follow the download links below to install the Copilot Chat desktop app. Double-click the installer when prompted, and you're in. Windows: Microsoft 365 Copilot - Free download and install on Windows | Microsoft Store MacOS: Microsoft 365 Copilot on the App Store On Mobile: Scan the QR code to download the app to your device. In Your Browser: Prefer not to download anything? You can also access Copilot Chat from Microsoft 365 Copilot Chat. Once you're in, try starting a conversation in the prompt box. Not sure where to begin? No worries—use or tweak one of the suggested prompts to get going. Here are a few other handy entry points:Unable to Activate Microsoft 365 Nonprofit Grant – Eligibility Issue
Hello Microsoft Support Community, Our organization (Al-Rifqa Organization for Community Peace) has been officially approved for the Microsoft Nonprofit Grant program. We received the confirmation email and successfully logged into the Admin Center using our organization account: **Admin email**: email address removed for privacy reasons However, when we try to access or assign the Microsoft 365 Business Premium Grant license from the Admin Center, we receive this message: **"You are not eligible to buy this product"** We kindly request assistance to resolve this issue so we can begin using the licensed services. Thank you very much. Best regards, Alaa Al-Hemeri Al-Rifqa Organization for Community Peace
Windows 11 lock screen bug
We are having an issue where some users cannot log back into windows 11 after going to a lock screen. Windows will tell you the password or username is incorrect even though the credentials are defiantly correct. The only solution I've found so far is to reboot the machine. What could be causing this? Our users are loosing unsaved work from having to reboot through out the day.Want to Assist with Exam, Assessment, or Learning Development?
We recently migrated our SME database to LinkedIn. Even if you were a member of our previous database, you need to sign up. If you want to be notified of beta exams and/or have an interest in exam, assessment, or learning development, join our SME database: https://www.linkedin.com/groups/13561088/.Partner Case Study | Cloudforce
Few fields have as much promise to benefit from AI-powered workloads as medical and life sciences. The potential rewards are massive: faster research, better patient outcomes, and more personalized care. At the same time, few fields face as much pressure to use AI responsibly. Sensitive data, strict compliance requirements, and high operational complexity mean that even the most innovative life sciences organizations and research institutions must move carefully. Longtime Microsoft partner Cloudforce knows how to help institutions navigate that risk-reward challenge. Starting out 13 years ago as a systems integrator with specialties in Microsoft Azure and Microsoft 365, Cloudforce works exclusively in the Microsoft ecosystem. Their expertise spans Microsoft solutions like Azure AI and Azure AI Foundry, empowering them to develop AI agents and deploy generative AI that’s fast, compliant, easy to use, and cost effective. This expertise has made Cloudforce an especially valuable partner in settings where data privacy and precision are paramount, such as biomedical research. Their experience building secure AI agents offers great potential to accelerate new discoveries, and the accessibility of those agents makes them powerful in the hands of almost any user, with low or even no code required. Their Azure-native flagship AI solution, nebulaONE, has already been adopted by more than 40 new university Azure OpenAI customers. Some of these contacts were established through Cloudforce’s prolific cosponsorship of Microsoft hackathons—including a recent partnership with a major academic clinical research organization. Continue reading here Explore all case studies or submit your own Subscribe to case studies tag to follow all new case study posts. Don't forget to follow this blog to receive email notifications of new stories!
