microsoft 365
86 Topics[Update on Microsoft 365 Copilot Mac app issue]
We have identified the root cause of the issue currently affecting some users on Microsoft 365 Copilot Mac app, starting with version 1.2601 released on January 27. A fix has been prepared for the same and will be delivered via Microsoft AutoUpdate (MAU) within the next 48 hours. Please note that the app may not function as expected if MAU configurations are being managed through MDM. To mitigate, tenant administrators can remove the LCID key from their MAU configuration, as illustrated below. Kindly let us know if the issue persists for you beyond this timeline.Microsoft 365 Failed to parse element: VersionOverrides on Cloud Server
A week ago, we migrated our cloud server, and after installing Office, we've been encountering continuous errors like this for different RDP users connecting: "Failed to parse element: VersionOverrides Id=7a774f0c-7a6f-11e0-85ad-07fb4824019b, DisplayName=Bing Maps, Provider=Microsoft, StoreType=Unknown, StoreId=(null) P1: Apps for Office P2: 16.0.17531.20140 P3: 0x8004323E P4: New Document" "Failed to parse element: VersionOverrides Id=bc13b9d0-5ba2-446a-956b-c583bdc94d5e, DisplayName=Suggested events, Provider=Microsoft, StoreType=Unknown, StoreId=(null) P1: Apps for Office P2: 16.0.17531.20140 P3: 0x8004323E P4: New Document" At the same time, in the Event Viewer System, repeated Schannel errors of event 36871 origin appear, like the following: An unrecoverable error occurred while creating a TLS client credential. The internal error state is 10013. The SSPI client process is OUTLOOK (PID: 70424). Any one can help us?SolvedMath Assistant in OneNote M365 no longer calculates results
I’m a mathematics professor in higher education, and I’ve relied heavily on OneNote for Windows 10 — especially its Math Assistant feature — to support my teaching. While we teach at the university level, the mathematics involved is foundational: from basic first-degree equations to partial derivatives of multivariable functions, limits, definite and indefinite integrals, 2D graphing, and inequality plots. This isn’t advanced research mathematics — it’s core material for management and accounting students. In the previous version of OneNote, I could write an equation, click “Math,” and immediately get the final result. That was extremely helpful for classroom demonstrations and student self-checking. In the current version (OneNote M365), the “Math” button still appears, and it does solve simple equations — but it fails to graph more complex functions and is significantly slower than the previous version. Is Microsoft working to restore the ability to calculate final results and draw 2D graphs reliably, as the previous version did? This feature is essential for teaching and productivity. I appreciate any clarification. Best regards, José Maria E. G. Salazar Instituto Superior de Contabilidade e Administração de Lisboa (ISCAL)User Microsoft 365 Apps Freeze when Trying to Save
Having a strange issue with one of our users when using Microsoft 365 Apps on a Windows 11 system. The original behavior reported was when he was trying to save a document to OneDrive. He gets a processing box but it never completes and the app freezes. Then he noticed if you just did a Save As from any of the Office Apps you get the blank page and the app freezes. Sometimes a reboot resolves the issue but only for a short time. Here are some items we have tried to this point: Have tried pausing synching in OneDrive repairing office 365 Reinstalling office 365 Saved to downloads > Can reopen document but when trying to save as again the page is blank. Will either have to force close in task manager or let it sit until "waiting for another application to complete an OLE action" then closing Pausing auto save to cloud in word/outlook/excel Disconnecting the OneDrive sync and re-connecting seem to work at first but after an hour or so we saw the same behavior. We decided to set him up on a brand new system and after we set things up the issue followed. We are seeing the same behavior on the new system. One item of note is we have a third laptop which has an old version of Office using the ODT installer which is working fine with his account. The other two laptops that are failing have the latest Office 365 software downloaded from the portal. Not sure if this is an issue on the backend with his account or some other type of issue. Just wanted to see if anyone has ran into this issue before. Thanks.Solved203Views0likes2CommentsMention shared Mailboxes in Loop
Hey, my colleague is trying to setup a list of shared mailboxes and and mentions the mailboxes with @ It works for a few mailboxes but most of them cannot be mentioned because of IT policies. I couldn't find any policy that I can change to solve this Problem. Do you guys have an idea what might cause this? I've attached some screenshots. Kind regards, MarioM365 E5/E3 terms of use
Hi All, I have a question non-tech question, and hope someone can help me here. Currently my company has M365 E5 plan, but we will be hiring people for whom E3 plan should be sufficient. Can we purchase E3 plan in the same Enterprise Agreement and use both Microsoft 365 E5 and E3 plans simultaneously within the same company? Or perhaps there is some other way, like purchasing E5 and then downgrade it to E3 – does EA allow it? I would appreciate any help. Thaks.Solved350Views0likes4CommentsMicrosoft Sway - Restricting Access to Templates
Hi all, We are assessing the usage of Sway for internal project and change communications, and have a concern that those with access to Sway could create content which does not follow internal approved designs and patterns. Are there mechanisms in place to allow us to control which templates the content creator could use as a baseline for their content, whether that involves access to explicitly approved templates only (workflows for approvals??), or restricting access to marketplace or generally available content? TIA Geoff24 hour format - Onedrive
Good afternoon. My time format in OneDrive, on the regional site is 24 hours. But the file history or file change history in OneDrive is shown in 12 hours. An example If I make a change to a file at 14:00, OneDrive shows 02:00 Here in Spain we use 24 hours as the preferred format and for our company with more than 100 employees it is important to control this well. Can you help me? Regards, Thank youHow to allow B2B users in Microsoft Places workgroups?
Our company recently purchased another company. While we are preparing migrating users from the two legacy tenants to a new, third tenant, we collaborate with each other using Cross Tenant Synch and Cross Tenant Access. I am currently testing out Places, but I am unable to add my team members from the other company to a Workgroup in Places: "1 user(s) couldn't be added, the administrator has disabled adding these user(s) to any workgroup". Any idea how/where I can change this? I am Global Admin.