Digital Deep Dive: Copilot Control System (CCS)
Join us for two days of insights, demos, and deep dives on Copilot Control System (CCS)! Learn how to secure, manage, and analyze Microsoft 365 Copilot, Copilot Chat, Microsoft Copilot Studio, and agents across your organization using the Copilot Control System (CCS). This two-day digital skilling event kicks off with a guided overview of CCS—your framework for managing Copilot securely, at scale, and with clarity. Day 1 dives into security, governance, and preparing your environment for Copilot and agents. Day 2 shifts to management controls, agent lifecycle, reporting, and user enablement. We’ll close with key takeaways and resources to support your next steps. What to Expect A breakdown of the Copilot Control System and how it applies across workloads Technical guidance for managing oversharing, insider risks, and web search settings Practical ways to build and secure enterprise-scale agents Lifecycle management approaches for Copilot agents and Copilot Studio makers Insights on measurement, analytics, and usage trends Guidance on enabling users and aligning AI adoption with organizational goals Live AMAs with Microsoft product team members throughout the event Day 1: Foundations & Security – Tuesday, June 17, 2025 (PT) Time Session Title Speaker(s) Description 8:00–8:30 AM PT Introduction to Copilot Control System Ben Summers Overview of the event structure, CCS components, and session navigation tips. 8:30–9:30 AM PT Secure Microsoft 365 Copilot and agents Sophie Ke, Dave Minasyan Addressing oversharing risks using SAM and Purview. 9:30–10:30 AM PT Prevent data loss and insider risks for Microsoft 365 Copilot Erica Toelle Using Microsoft Purview to mitigate insider threats and enforce protections. 10:30–11:00 AM PT Understanding web search controls in Microsoft 365 Copilot Alex Pozin, Suhel Parekh Configuring and governing Copilot's web search behavior. 11:00 AM–12:00 PM PT Build enterprise-scale agents securely Mik Ferland Best practices for secure agent lifecycle management and governance. Day 2: Management & Adoption – Wednesday, June 18, 2025 (PT) Time Session Title Speaker(s) Description 8:00–9:00 AM PT Copilot agent management and controls James Bell, Ganesh Krishnamurthy How to manage Copilot agents in the Microsoft 365 admin center. 9:00–10:00 AM PT Empower Copilot Studio makers with enterprise-grade management controls Asaf Tzuk Governance, visibility, and cost management in Copilot Studio. 10:00–11:00 AM PT Measure usage and impact of Copilot and agents Mike Walsh, Samer Baroudi Using Copilot Analytics to assess adoption, usage, and impact. 11:00 AM–12:00 PM PT Practical guidance for AI and collaboration adoption Karuana Gatimu Real-world strategies for enabling collaboration and AI adoption. 12:00–12:15 PM PT That’s a wrap! What’s next for your Copilot Control System journey Efe Abugo Key takeaways, resources, and how to continue learning after the event. How to Participate Register for the Microsoft Tech Community using your email if you haven’t already. This allows you to post comments and ask questions. Visit each individual session page during its scheduled time to join the conversation. You can post your questions in the comments, and product team members will respond live during the AMA. Watch the session live or catch the recording on demand after the event. Keep the conversation going in the Microsoft 365 Copilot Tech Community discussion space after the sessions conclude. It’s a great place to follow up, share what’s working, and connect with others exploring similar topics. Hope to see you there! Come ready to learn and ask our experts all of your burning questions! Access session presentations Looking for session materials or presentations? Visit the new Copilot Control System page on AMC to download resources and explore more content from the event.Microsoft 365 Copilot AMA
We are very excited to announce a Microsoft 365 Copilot AMA on Thursday, September 28 th at 9:00 AM Pacific time!! Get answers to your questions around Microsoft 365 copilot from our team of experts! *For questions about any details about the Early Access Program (EAP), please address them to your Microsoft account team. How does it work? We will have a broad group of product experts, servicing experts, and engineers representing Microsoft 365 Copilot. They will be standing by here -- in chat during the live hour -- to provide guidance, discuss best practices, and, of course, answer any specific questions you may have. Post your questions in the comments early and throughout the one-hour event. Note: This is a chat-based event. There is no video or live meeting component. Questions and answers will appear in the Comments section below. Please post each question as a new commentCopilot Chat vsus. Microsoft 365 Copilot. What's the difference?
While their names sound similar at first glance, Microsoft 365 Copilot and Microsoft 365 Copilot Chat, they differ in several aspects. And more importantly: one is built on top of the other. What is Copilot Chat (Basic)? First things first. Microsoft 365 Copilot Chat is often simply called Copilot Chat. Copilot Chat (Basic) generates answers based on web content, while Microsoft 365 Copilot (Premium) is also grounded on users' data, like emails, meetings, files, and more. Since early 2025, Microsoft 365 Copilot Chat has been available to all users in organizations, becoming the entry point to AI assistance for many organizations. Copilot Chat (Basic) is the foundational Copilot experience available at no extra cost for everyone with an eligible Microsoft 365 plan, including: Microsoft 365 E3 / E5 Microsoft 365 A3 / A5 Microsoft 365 Business Standard & Business Premium Copilot Chat (Basic) is secured, compliant, and it does not required the full Copilot add-on license. Copilot Chat (Basic) is able to ground responses on: Public web content. Content explicitly shared or work data manually uploaded to the chat by the user. On-screen content or content displayed on-screen in apps like Outlook, Word, Excel, PowerPoint, and OneNote. When it comes to agents, Copilot Chat (Basic) offers these features: You can create your own declarative agents grounded on public web content with Agent Builder. You can use agents built by your org grounded on organizational data with the pay-as-you-go method. There are Microsoft prebuilt agents available like Prompt Coach, however Microsoft premium prebuilt agents like Researcher or Analyst are not included. The screenshot below shows how Copilot Chat looks and highlights its main capabilities. Note the Upgrade button, meaning this is not Microsoft 365 Copilot, but the Copilot Chat (Basic) experience. Note that EDP (Enterprise Data Protection) is available in Copilot Chat (Basic). What is Microsoft 365 Copilot (Premium)? Microsoft 365 Copilot (Premium) is a paid add-on license that builds on top of Copilot Chat and unlocks Copilot's full power. It is available for selected Microsoft 365 plans, including: Microsoft 365 E3 / E5 Microsoft 365 A3 / A5 Microsoft 365 Business Standard & Business Premium With a Microsoft 365 Copilot license, users get everything Copilot Chat (Basic) offers, plus much more: Data grounding: Microsoft 365 Copilot (Premium) includes Copilot Chat grounded on web and/or on user's Microsoft 365 data like emails, meetings, chats, and documents. Office apps: It integrates deeply into Microsoft 365 apps like Outlook, Teams, Word, Excel, and more. The integration includes features like Edit with Copilot allowing Copilot to adjust live your documents or email based on your prompts. Custom agents: It brings the capability to create your own declarative agents grounded in organizational data and/or web data. You can create agent either using Agent Builder or Copilot Studio. MS prebuilt agents: Premium prebuilt agents like Researcher and Analyst are included in Microsoft 365 Copilot (Premium). The screenshot below shows the Copilot chat experience for users who have a Microsoft 365 Copilot license. Note that EDP or Enterprise Data Protection also applies here How can I access Microsoft 365 Copilot Chat? Today, Copilot Chat is accessible via https://m365.cloud.microsoft or https://copilot.cloud.microsoft using your Entra ID (work or school account). One important difference in day-to-day experience: Users with a Microsoft 365 Copilot license typically see Copilot prominently surfaced across Microsoft 365 apps. Users with Copilot Chat only may not see it pinned by default on the Microsoft 365 home page. To improve discoverability, Microsoft 365 Copilot administrators can pin Copilot Chat via the Microsoft 365 admin center, ensuring that users can easily access it without friction. Especially convenient is that if you use the M365 Copilot Chat app on Windows, you can open Copilot using the keyboard shortcut Ctrl + C. What’s the difference? The differences between Copilot Chat and Microsoft 365 Copilot mainly come down to: Licensing Data grounding (web-only vs. personal work data) Integration depth within Microsoft 365 apps I’ve listed the key differences in the comparison below. 👇
Use Copilot with Microsoft ToDo
It would be great if I could have Microsoft Copilot Pro talk to and be able to query these few responses. 1. What are my important task that I am missing? 2. What task do I need to focus on in the next few days? 3. Look at this project/doc/sharepoint file and add additional task to my ToDo that isn't currently on my list.
Workflows and App Builder Agents
Hey everyone, I have recently started using the Workflows and App Builder Agents, which are currently in preview through the Frontier programme and I would like to know your opinions on these tools as well. From my side, Workflows: didn't work once for me, most of the time, the flow is correctly generated, and connections are established but the flow fails to save. when it did save (that two times), it couldn't use the Outlook getEmails actions to pull information and errored out we don't have any DLP policies to block its use, so I don't understand why nothing is working here. last, it's no possible to edit the flow, which is not a great experience especially when trying to figure out what went wrong. App Builder: users need the permission to create a fresh sharepoint site for each app, this is a horrible experience for admin, as there could be hundreds new sites as users play around with the agent, why not allow users to pick an already established site, as all it does is create a list to store the information in? it's not possible to edit the app manually, so you're stuck talking to the agent for a long time to make changes that would take seconds in the PowerApps editor. when making changes through the editor, you can ask the agent to change a single thing in the app, then it 'kinda' understand and changes the entire thing either way, adding to the frustration. So all-in-all, both agents are a great concept, but they are still waaaay behind in what they promise.
What's difference creating Agent from Copilot page vs from Copilot Studio -> Copilot for M365?
Hello, I am learning about Copilot and was very confused by these two different ways to do it. My understanding is both are "Declarative Agents" which lets the Microsoft 365 Copilot do the most heavy lifting. Method 1. First way is to go to Copilot page and clicking 'Create an Agent' w3 Method 2: Going to Copilot Studio -> Agents -> Copilot for Microsoft 365 -> New Agent (Couldn't find a screenshot) Q1. Anyway, first, I created an Agent using the first Method 1 above, and now I see it on the Copilot page under 'Agents' section. However, when I go to Copilot Studio -> Agents -> Copilot for Microsoft 365, I don't see that Agent there. Is this normal and intended? Q2. Is an Agent created using the Method 1 only available to people who have Copilot license? (as long as they are shared; I see options are only me, anyone in the organization, and specific users in the organization) Q3. Could you please confirm agents created using either way above are both "Declarative Agents"? Sorry for the newbie questions in advance... I took the course MS-4010 and reviewed several posts but still confusing...How to become a Frontier 💪
If the Workflows agent sounds like a mystery to you, or you doubt of the existence of the =Copilot() function in Excel at all, then keep reading becasue this tip may be for you! Features like the =Copilot() function in Excel, the Workflows agent, or the Learning agent are part of the Frontier program. But what's the Frontier program and how to join it, this what this post is all about. What's the Frontier program? The Frontier program can help you get early-taste of Microsoft 365 Copilot features before they go public. If you care about Copilot new features, and want to help new features improve, then the Frontier program is for your. It is great stuff to give feedback and help Copilot product development. 💪 Here's Microsoft official definition of the program: The new Frontier program gives customers early access to experimental Microsoft 365 Copilot innovations in their own environment. Frontier agents are previews designed for evaluation and feedback. Features may change as development continues. How to join Frontier program? Follow the instructions below to turn it on: Web apps Desktop apps And Agent store Step 1: Go to M365 Admin Center Log in as M365 Global Admin Click on Copilot and then Settings Step 2: Search for "Frontier" Search for "Frontier" Click on Copilot Frontier Step 3: Pick your choice Select the "Web apps" tab to enable for your web apps Select "Specific users" to add the security group you want to enable the Copilot Frontier for Want to enable on desktop apps too? Step 4: Select Desktop and mobile apps Select the "Desktop and mobile apps" tab to enable for desktop Follow the link to find out the deployment option that best fit your environment ( In my environment, adding a reg key worked best How do you know what's new in Frontier? Want to find out the latest Frontier innovations? In this page you can find it: Frontier program – Microsoft AdoptionPrevent data loss and insider risks for Microsoft 365 Copilot with Microsoft Purview
To be truly enterprise-ready, a generative AI tool must do more than generate content—it must actively help prevent data loss and mitigate insider risks. Microsoft Copilot and agents are built with security in mind, integrating seamlessly with Microsoft Purview to deliver robust data protection capabilities. In this session, you’ll learn how to: Receive real-time alerts and detailed reports on risky behaviors and AI usage. Safeguard sensitive files and interactions with Copilot and agents. Automatically enforce security policies in response to high-risk actions. Empower your organization to adopt Copilot and agents with confidence—securely, responsibly, and at scale. How do I participate? No registration is required. Select "Add to calendar" to save the date, select "Attend" to receive event reminders, then join us live on June 17th ready to learn and ask questions! Feel free to post questions and comments below. You can post during the live session and/or in advance if the timing doesn't work for you. Access session presentations Looking for session materials or presentations? Visit the new Copilot Control System page on AMC to download resources and explore more content from the event. This session is part of the Digital Deep Dive: Copilot Control System (CCS). Add it to your calendar, select "Attend" for event reminders, and check out the other sessions! Each session has its own page where the session livestream and discussion space will be available at the start time. You will also be able to view sessions on demand after the event.
