Failed to Publish Copilot Studio Agent
Hello! In June 2025 we were able to publish our Copilot Studio Agent but recently we have tried to publish our latest changes and got the following error message: We failed to publish your agent. Try publishing again later. Dynamics 365 Contact Center is not provisioned in the given environment. Telephony and NLU+ features require Dynamics 365 Contact Center to be enabled. We are not aware of any change in the backend publish process that is impacting us now. Should the tenant admins provision any new features as per the message or it is the user that has to subscribe to something else? Thanks in advance
Copilot - Your education account is not yet supported
University sysadmin here. An increasing number of users with A5 licenses (Copilot Chat) are receiving the following error when trying to access https://copilot.microsoft.com/ "Continue as a guest or sign in with a personal account instead. Your education account <email address> is not yet supported." Is not impacting all users and seems to be transient. Cornell is also reporting the issue: https://itservicealerts.hosting.cornell.edu/view/7585 Workaround: User can sign in to Microsoft Teams and access the Copilot app without issue. -Matt
About enabling web search in Microsoft 365 Copilot
Hi, Anyone who knows how to enable web search in Microsoft 365 Copilot chat?, We've already set like this below. Set both Microsoft 365 E5 and Microsoft 365 Copilot licenses to all users. set policy on config.office.com as "allow web search in copilot" as the option "Enabling both Microsoft 365 copilot and Microsoft 365 Copilot chat" But unfortunately , If I go to work Microsoft 365 copilot section in teams, web searh looked greyed out, and If I go to web Microsoft 365 copilot section even if I try to search contents, it shows web search is offline. Do you have this symptoms? If you have any experience of this , please share with this ThxMicrosoft 365 Champion community call | July 2025 | AM
Join our next community call on July 22, 2025, to learn more about IT management controls and measurement for Copilot and agents, as well as People Skills and the Skills agent. Host: Tiffany Lee Guests: Samer Baroudi, Anirudh Bajaj Moderator: Jessie Hwang 📢 NOTE: our community call format has changed to using Teams webinars to enable more dynamic discussions! Join link is still the same but you must register to be able to join the call when it starts: https://aka.ms/M365ChampionCallAM ⏰ 🗨️ Each call includes an open Q&A discussion section, where you'll have a chance to ask your questions about Microsoft 365. 👋 Join the Microsoft 365 Champion program today! Champions combine technical acumen with people skills to drive meaningful change. Our community calls are open to everyone but only Champions have access to the presentation resources (access link in the initial welcome email and in the monthly newsletters). Join now: https://aka.ms/M365Champions. Note: If you are unable to watch the recording on YouTube, try watching it here.Microsoft 365 Champion community call | July 2025 | PM
Join our next community call on July 22, 2025, to learn more about IT management controls and measurement for Copilot and agents, as well as People Skills and the Skills agent. Host: Tiffany Lee Guests: Samer Baroudi, Anirudh Bajaj Moderator: Jessie Hwang 📢 NOTE: our community call format has changed to using Teams webinars to enable more dynamic discussions! Join link is still the same but you must register to be able to join the call when it starts: https://aka.ms/M365ChampionCallAM ⏰ 🗨️ Each call includes an open Q&A discussion section, where you'll have a chance to ask your questions about Microsoft 365. 👋 Join the Microsoft 365 Champion program today! Champions combine technical acumen with people skills to drive meaningful change. Our community calls are open to everyone but only Champions have access to the presentation resources (access link in the initial welcome email and in the monthly newsletters). Join now: https://aka.ms/M365Champions. Note: If you are unable to watch the recording on YouTube, try watching it here.
Custom Instructions disappeared
Last week, I discovered the "Custom Instructions" personalization option in M365 Copilot chat and, after some trial and error, got things dialed in such a way that the chat experience got 10x better for my use cases. Today, I noticed that the chat responses had reverted back to my pre-customization experience and when I went to verify my prompt was still being applied I found that the setting was no longer there... where I used to be about to got to Settings -> Custom Instructions, the only option under Settings now is "Manage Copilot agents with external data access." Frankly, now that I've had a taste of it, the "normal" Copilot experience is just frustrating me... like to the point where I'm about to start a ChatGPT trial to see if we can just move over to that tool before our Copilot renew comes up. How can I bring that "Custom Instructions" option back?Seamless Context Retention Between Voice and Text Modes in Copilot
בקשת שיפור: שימור הקשר בין מצב קולי לצ'אט כתוב ב־Copilot מאת: מיכאל, MS MVP (ישראל) נושא: שיחה רציפה והקשר נשמר בין קול לכתב תיוגים: Copilot, VoiceChat, ContextRetention, CrossModeSync, AI usability, Excel integration, MS MVP, User Experience, Productivity, Accessibility Feedback Request: Seamless Context Retention Between Voice and Text Modes in Copilot From: Michael, MS MVP (Israel) Topic: Improve continuity and preserve context when switching between voice and text conversations in Copilot Tags: Copilot, VoiceChat, ContextRetention, CrossModeSync, AI usability, Excel integration, MS MVP, User Experience, Productivity, Accessibility Description: Currently, when transitioning between voice and text modes in Copilot, the ongoing conversation context is lost, resulting in a fresh and disconnected session. This poses challenges for users engaged in technical workflows (e.g., Excel functions, coding steps, formula exploration), where discussion begins in voice and requires visual follow-up in text — yet the system fails to remember what was just discussed. Use Case: A user verbally asks for help creating a complex Excel formula. After several minutes of voice dialog, they switch to text mode to view and refine the formula — only to discover that Copilot no longer remembers the earlier voice interaction, forcing redundant explanation and a break in continuity. Suggested Improvements: Enable persistent conversation memory across modes Automatically bring recent voice summary into the next text session Introduce an intelligent switch that allows users to move from voice to text (and back) with full context preserved Support visual rendering (e.g., formulas, graphs) within voice sessions Value to Users: This improvement would dramatically boost workflow efficiency, reduce friction in technical tasks, and allow users to engage naturally — choosing the mode best suited to their needs without sacrificing consistency. תיאור: בעת מעבר בין שיחה קולית לצ'אט כתוב ב־Copilot, לא נשמר ההקשר הקודם. השיחה מתחילה מחדש, דבר שמפריע במיוחד בשיח טכני בו מבקשים תוכן חזותי (למשל נוסחה או קוד) אחרי שדנים בו בקול. מקרה שימוש: המשתמש שואל בקול איך ליצור נוסחה מורכבת באקסל. לאחר שיחה קולית ארוכה, הוא עובר לצ'אט כדי לראות אותה בכתב — אך מגלה ש־Copilot שכח את השיחה הקודמת. צריך לחזור על הכול מחדש. הצעות לשיפור: שימור הקשר מלא במעבר בין קול לכתב סיכום קולי אוטומטי שיופיע בצ'אט כתוב מעבר חכם בין המצבים תוך שמירת רצף אפשרות להציג תוכן טכני גם בשיחה קולית ערך למשתמשים: חוויית שימוש חכמה, טבעית ורציפה ללא הפרעות. מתאים במיוחד למשתמשים טכניים, אנשי מקצוע, תלמידים וכל מי שעובד באופן דינמי ומעמיק. Feel free to reach out if you'd like to explore this idea further. I’d be happy to help. Best regards, (micky) Avidan Michael Microsoft MVP – OFFICE 365 EXCEL Email: email address removed for privacy reasons Relevant tags: Copilot, VoiceChat, ContextRetention, Excel integration, MS MVP, User Experience, Productivity, Accessibility
Question about Copilot Studio licensing...
Hello, I had few questions about Copilot Studio Tenant License and also its Copilot Studio User License, and any insights or confirmations would be great. We are trying to Question 1. I read on the documentation that Copliot Studio User License needs to be assigned to users to allow them to create Agents (after purchasing Copliot Studio Tenant License). Is this "User License" free to assign to users and is there a limit? Question 2. Can users with Copilot Studio User License create an Agent and published to this below Copliot Chat page? When publishing an Agent, can we only make it available to a group of users? My understanding is Agent's response made to any users will deduct from monthly 25,000 cap Question 3. In SharePoint Online, I know users with Microsoft 365 Copliot License will see this Copilot button at top-right corner and use Agents... Is it possible to create Agents and deploy to SharePoint Online sites under Copliot Studio Tenant/User License? If so, will users then see the same Copliot button and interact with Agents? Question 4. I have Microsoft 365 Copliot License and I love how it summarizes after a Teams meeting. If I remove that M365 Copliot License and get the company gets Copilot Studio Tenant License, will I still get a summary?
