Copilot Employee Self-Service Agent
I’m looking for some clarity regarding the rollout of the https://adoption.microsoft.com/en-us/ai-agents/employee-self-service-agent/ and whether others are seeing it in their environments yet. I’ve been following this closely and initially understood that a formal request was required to gain access. However, the Microsoft Learn documentation now provides specific, step-by-step instructions on how to enable and access it directly. Despite following those instructions to the letter, the agent is still not appearing within my tenant. I’ve verified my configurations against the guide, but the options simply aren't visible. A few questions for the community: Has anyone else successfully enabled the agent using the self-service steps in the documentation? Is there or was there ever a manual "request-for-access" process that overrides the published steps? I’d appreciate any insights or if anyone from the product team could clarify if the documentation is slightly ahead of the actual deployment.
This is a Problem - Quick Response Mode Missing in Copilot
Hi, I noticed Quick Response mode has completely disappeared from Copilot, and have seen many other users report the same issue starting January 2026 on MS Q&A site. I also read that Microsoft is pushing a new Smart Mode, which changes how responses work and may be replacing older models. The Quick Response mode fit my workflow far better than Think Deeper and Smart does. Since it disappeared, and the introduction of Smart Mode, I have constantly run into issues because now the app is making it's own decisions and interpretations of subjects and projects which is extremely frustrating because it's 2 steps forward and 2 steps back. Taking away the ability to choose which mode a user prefers, and leaving it up to the bot, is taking away personal preference and what works for individuals needs. Quick Response was added during the GPT-5 update in 2025, so I don't understand why it suddenly vanished. Can someone please explain what's happening and whether QR is coming back, as this mode is something I need due to limited time and needing to finish projects. Please and thank you.
What's difference creating Agent from Copilot page vs from Copilot Studio -> Copilot for M365?
Hello, I am learning about Copilot and was very confused by these two different ways to do it. My understanding is both are "Declarative Agents" which lets the Microsoft 365 Copilot do the most heavy lifting. Method 1. First way is to go to Copilot page and clicking 'Create an Agent' w3 Method 2: Going to Copilot Studio -> Agents -> Copilot for Microsoft 365 -> New Agent (Couldn't find a screenshot) Q1. Anyway, first, I created an Agent using the first Method 1 above, and now I see it on the Copilot page under 'Agents' section. However, when I go to Copilot Studio -> Agents -> Copilot for Microsoft 365, I don't see that Agent there. Is this normal and intended? Q2. Is an Agent created using the Method 1 only available to people who have Copilot license? (as long as they are shared; I see options are only me, anyone in the organization, and specific users in the organization) Q3. Could you please confirm agents created using either way above are both "Declarative Agents"? Sorry for the newbie questions in advance... I took the course MS-4010 and reviewed several posts but still confusing...
Copilot Pages verschwunden – nur noch 15 sichtbar (vermuteter Server‑Sync‑Fehler)
Ich habe ein Problem mit Copilot Pages, das eindeutig nicht clientseitig ist. Ich hatte deutlich mehr als 15 Pages in meinem Konto. Seit kurzem werden jedoch **nur noch die neuesten 15 Pages** angezeigt – sowohl in der **Windows‑App** als auch im **Browser**. Ich habe **keine Pages gelöscht**. Es sind ausschließlich die **älteren Pages** verschwunden. Details: - Windows‑App und Browser zeigen **exakt dieselben 15 Pages** - kein Filter aktiv - App mehrfach neu gestartet - Browser‑Cache geleert - Geräteübergreifend reproduzierbar - Pages wurden ursprünglich **explizit als Pages erstellt** - Problem trat plötzlich auf, ohne Änderung meinerseits Das Verhalten deutet auf einen **Backend‑Sync‑Fehler** hin, bei dem ältere Page‑Referenzen nicht mehr meinem Konto zugeordnet werden. Ich bitte um Prüfung und Wiederherstellung der fehlenden Pages. Danke.
"Draft with Copilot" in Sales Hub Email Activity
Hi everyone, could anyone help me out how to add "Draft with Copilot" option in Sales Hub Email. I have enabled the copilot features in the environment and also enabled Contextual email drafting with AI in the application settings. In my personal tenant account that is working fine, but not here. How do I get that Draft with Copilot option / Modern version of drafting emails?
Agent «Workflows (Frontier)» is not available - one solution
Perhaps this solution, which I developed together with Microsoft 365 Copilot GTP-5.2 Deep Analysis, will help someone else. All the usual solutions failed. Link to the support documents. The Edge browser has a developer mode. That was the right solution. English: «Workflows is not available Something went wrong. Contact your administrator to keep your environment up to date before using this agent. Environment ID: Default-XXXXXXXXXXX»
