Modern Auth Looping with Outlook 2016 when Outside Corporate Network
Hello! First time poster, here. In the past ~1-2 months, our travelling users have been running into an authentication loop in Outlook 2016. They will suddenly be asked to enter their password in Outlook (the larger, white, browser-based modern authentication window, not the small Outlook client username/password authentication window). Entering their password will close the window, then the window will immediately pop back up. The Outlook client cannot be used until they come back inside our network and reboot their PC. I was able to immediately reproduce the issue on my work laptop (64-bit Windows 10 1803 running Office 2016 32-bit version 1809) by deleting my Outlook profile, deleting all saved Office-related credentials in the Credential Manager, and connecting my laptop to my smartphone hotspot (to simulate being outside the network). Starting Outlook 2016, I'll create a new profile, connect with my AD account, enter my password in the Outlook 2016 authentication box; my email will actually start loading in Outlook, then the larger, white authentication window will pop up. I enter my password, it will disappear, then pop up again, and on, and on... We have worked with MS Support on this issue for a total of ~7 hours in multiple remote sessions, and here are the troubleshooting steps they took, which all failed: -Using an app password when the MFA browser window asks for the user’s password (“invalid password”) -Adding “HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity\DisableADALatopWAMOverride” to the registry, with a DWORD value of 1 -Using “Fiddler” to collect logs while the issue occurred (the technician seemed like they had no idea how to use the program, since the certificates installed by the program effectively blocked Outlook 2016 from communicating with the Microsoft servers) -Turning on Outlook logging, and reproducing the issue. The logs were not affected in any way while the looping was taking place, leading us to believe that the issue is taking place outside of the Outlook application. -MS O365 Support then brushed it off as Incident EX152471, which was announced as resolved yesterday evening, but the problem still persists in our environment. The ONLY workaround that we found, is adding "DisableAADWAM" to HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity\, and giving it a DWORD value of 1. But disabling Web Access Management is not a solution! Can anyone shed any light on our issue? Thank you, --Ryan
How to reset the Authenticator app
Hello Microsoft Community. I'm consumer license and use a personal email account. I want to access on the account.microsoft.com. I have a problem on Microsoft account that has a Microsoft Authenticator app that I never used or set up before. As I believe that this issue will be assisted and commented by research engineers, social engineers, moderator, administrator and developers. I'm hoping for the response of this concern. Thank you, Michael.
Outlook Modern Auth not working
I am still being affected by this and I have a mix of users with the reg key and without https://techcommunity.microsoft.com/t5/identity-authentication/modern-auth-looping-with-outlook-2016-when-outside-corporate/m-p/280804 We are a 300 person Firm all working remote and the last thing I need is for Outlook to act all screwy. Has anyone fixed this? is this a bug? Has Microsoft stated what the actual fix for this is? WIndows Build 1903 18362.657: Outlook for O365 16.0.11929.20586 Just to recap I have user with and without the reg key in the post above and were still having the issue. Has anyone solved this?
FIDO2 Office 365 and Windows Hello For Business Sign-in?
I saw that this was in preview a year ago. https://techcommunity.microsoft.com/t5/Azure-Active-Directory-Identity/bg-p/Identity Is logging into Windows 10 Hybrid joined systems using FIDO security keys now working? What about signing into Office 365 desktop apps, mobile apps and web apps with FIDO security keys?
How to share confidential files
Hi, not sure if this is the right channel please refer me to the rigth one if not. We would like to share a report (stored in our SharePoint Online) with specific people at one of our clients (who also are in O365 by the way). I wanted to do this by restricting access on the file itself using the built in feature for this and then add those email adresses needed to allow specific people to read the file. However, I ran into multiple issues. 1. When restricting access. No one else in my org. could retain full control access to the file (I want anyone in my org to be able to add recipients, make changes, print etc). Adding users to the list of people who can edit the file is not sufficient. 2. When people at our client clicks on the link they get a prompt saying "Sorry, Word cannot open this document in a browser because it is protected by IRM..." with no link or option to open in desktop instead. 3. when they try to open it from within e.g. Word they still cannot access even if their email-address is in the list of allowed readers. 4. It works if we send a copy of the file - but that is likely less secure and creates unneccessary redundance and diverging versions of the file. What is the "proper" way of doing this?How can I restrict other team members to view and edit certain sheets within an excel?
We have an excel document to collect team members commission information. Every team member maintains own data in different worksheet in this file. But as it's sensitive data, everyone should only be able to access his/her own data or their own team's data, not other people or teams. Can anyone suggest a way to realize it?Enabling modern authentication : Impacts
Hi All, In our organization , we are planning to roll out modern authentication for Exchange,SharePoint and Skype for Business which is currently disabled. If we enable it at tenant level, will there be any impact at end user level? We only have Outlook 2016 and above in our tenant. Regards, Saikrishna M
