messaging
783 TopicsPlanner task comments no longer send email notifications – critical regression
This change removed a previously existing core functionality without providing an adequate replacement. With the new Planner experience, task comments no longer trigger automatic email notifications to assigned users. This breaks a critical communication mechanism that many teams relied on for reliable task coordination. As a result, assigned users are no longer consistently informed about updates, introducing a high risk of missed information and operational issues in day-to-day work. There is currently no supported or enforceable alternative to ensure users are notified. Previous behavior: Task comments triggered automatic email notifications Assigned users were reliably informed Communication was traceable and consistent Current behavior: No automatic email notifications No configuration to restore this @mentions required (manual, error-prone, not enforceable) Microsoft Support has confirmed that this is by design and cannot be reverted. From an enterprise perspective, this is not just a design change, but a regression of critical functionality without an equivalent replacement. Request: Please restore automatic email notifications for task discussions or provide a reliable, enforceable alternative for notifying assigned users. Question to the community: How are you handling this change in real-world scenarios? Switching tools? Enforcing @mentions? Moving communication out of Planner? Would appreciate hearing how others are dealing with this.1.7KViews5likes9CommentsShared Channels: @Channel mentions fail to trigger activity notifications for team-shared members
Hello everyone, I am facing a persistent issue regarding notification behavior in Microsoft Teams Shared Channels that I hope someone can clarify or help with. Scenario: We have a Shared Channel that is shared with multiple teams (e.g., 17 teams in total). Note: I know that this way of communicating is not the recommended way, but we are not allowed to use any Viva products etc. Users accessing the channel are members of those shared-in teams, but they are not listed as direct individual members in the Shared Channel's own member list. Users have their channel notification settings correctly configured to receive notifications (e.g., "All new posts" or standard banner/activity settings). The Problem: When someone uses a channel mention (e.g., @ChannelName) in this shared channel, the users who have access via the team-sharing mechanism do not receive any activity feed notifications. The workaround/oddity: They only receive the activity notification if we explicitly add each user as a direct individual member to the Shared Channel. The dilemma: Since the channel is shared with 17 teams, adding hundreds of users manually or via scripts as direct members creates massive redundancy and clutters the UI (users see the team and the channel redundantly). Inconsistency: We noticed that in older shared channels created some time ago, channel mentions worked across team shares without needing direct individual memberships. It seems newer shared channels behave differently and strictly require direct membership to trigger activity feed notifications for @Channel mentions. Questions: Is this a known design limitation or a recent backend change in Microsoft Teams for newer Shared Channels regarding how @Channel mentions resolve indirect team members? How are organizations supposed to utilize @Channel mentions effectively in large-scale collaborations involving multiple shared teams without bloating the direct membership list? Any insights or workarounds would be greatly appreciated. Thank you!188Views0likes2CommentsTeams calls reporting as potentially scams incorrectly
Hey Teams Community, In the past 5 days I am seeing callers from external tenants that are trusted and in mto showing as suspected scam callers when they call me. They see.me as a suspected scam also when I call. These tenants are all trusted and most of them are.members of the same MTO. This only started happening in the last 7 days. What is causing this? Does anybody else see this happening recently with a similar setup?522Views0likes3CommentsTeams Enables Easier File Sharing in Federated Chat
A change to Teams makes it easier for users to share files in federated chat. Sounds good, but Microsoft planned to overwrite existing tenant controls to make the feature work, and that’s wasn't so good. That issue is now resolved, but the real question is whether Microsoft 365 tenants want users to share files through federated chat. I’m not so sure and would control this facility tightly. Apart from anything else, you might need some more MDO licenses to protect against possible infection. https://office365itpros.com/2026/10/02/easier-federated-chat/90Views0likes0CommentsIs there any rate limiting on inbound messages through bot framework?
I found this documentation regarding rate limits for app using bot framework - https://learn.microsoft.com/en-us/microsoftteams/platform/bots/how-to/rate-limit. However, it seems to be applicable to outbound messages from our service backend to MS Teams. Is there any similar rate limiting for messages being pushed to our backend from Teams conversations?110Views0likes0CommentsHow to receive app mentions only from a channel, while having the consent to read user messages?
We're building a Teams bot (Azure Bot + Entra app) that a customer adds into a standard Teams channel. Members @mention the bot and it replies in the same thread. To make replies useful, when the bot is mentioned we want to read recent messages in that thread for context, including messages where the bot was not mentioned. We have two requirements that appear to be in tension, and we'd like your guidance on the best-supported way to satisfy both: a. Delivery: we want Teams to send our bot only the activities where it is @mentioned (not every channel message), to avoid unnecessary inbound load and Bot Framework rate-limit pressure in busy channels. b. Context read: on those mention turns, we want to read recent thread messages via Microsoft Graph (/teams/{team}/channels/{channel}/messages/{id}/replies). We've identified two approaches, each with their drawbacks: a. RSC (ChannelMessage.Read.Group) - all channel messages; team-scoped & consented by team owner at install (low friction) Concern: RSC forces delivery of every channel message; heavy backend filtering + bot framework rate-limit risk b. App permission (ChannelMessage.Read.All) - @mention-only; tenant-wide consent; tenant-admin consent Concerns: setup friction (admin consent URL, per app per tenant); read grant spans all standard channels, including ones the app isn't a member of Our core question: Option 1 gives the delivery we don't want but the scoping we like; Option 2 gives the delivery we want but a tenant-wide read grant we'd prefer to avoid. Specifically: Is there any supported way to keep @mention-only delivery and a channel-scoped (RSC-style) read grant, i.e. decouple RSC's message delivery from its read authorization? Can the tenant-wide read in Option 2 be narrowed to specific teams/channels (e.g., via a Teams application access policy or any resource-scoping mechanism), so the app can only read where it's intended to operate? Given our two requirements, which approach does Microsoft recommend, and is there any option we've missed? TIA!224Views0likes1CommentTeams Gets Messaging Reminders
The Teams Remind Me feature is a new action available to allow users to create future reminders for chat and channel messages. When the set time comes around, Teams notifies the user about the marked messages, with the intention that users can pick up a topic discussed in a chat or channel conversation. It’s a good idea that’s similar to the way that email reminders work. The only wonder is why reminders have not appeared in Teams before now. https://office365itpros.com/2026/09/16/remind-me-teams/297Views0likes0CommentsWhy someone cannot see/chat after leaving the meeting?
Hi folks, My company has some vendors. I setup the Teams meetings with all of them. They all called in using their company domain emails. After the call ends, one of the vendor always got kicked out and it displays the message saying [Name] no longer has access to the chat. However, other users from other vendors still remain in the chat and can communicate. The settings from that vendor company is as attachment. And I confirmed they use their company email, not a personal email or join as Guest. Does anyone know what the issue is?Solved133KViews5likes34CommentsTeams missing GIF option in messaging
This morning we noticed the GIF option in Teams messaging is missing org wide. Desktop and Web client. Old messages that were sent with a GIF display as a link now instead of the image Our global org policy in the Admin porta is set to On Anyone else seeing this?Solved32KViews16likes39Comments