Copilot updates
Microsoft 365 Family User Here - Has Anyone Else Lost Long-Term Copilot Continuity? I have been using Copilot extensively for project and research work. Recently I've noticed: •Older chats becoming harder to continue •Prompts to start a new conversation rather than continue existing threads •Voice options disappearing or changing •Less continuity between sessions I'm on Microsoft 365 Family. Has anyone else experienced this? Did upgrading to Microsoft 365 Premium restore any of the functionality or continuity you were previously used to? I'd be interested to hear whether others are seeing account-level restrictions, feature rollouts, or product changes.Microsoft Revamps Purview Retention Policies for Copilot
Purview data lifecycle management is changing how Copilot retention policies work. First, legacy policies which process compliance records for both Teams chat messages and Copilot interactions will stop processing Copilot data (so new retention policies are needed). Second, Microsoft is introducing support for retention policies to process Copilot memory files. We don’t quite know yet how compliance officers will make use of Copilot memory files, but I guess we’ll see in the future. https://office365itpros.com/2026/10/26/copilot-retention-policies-update/
Should Microsoft consider an ambient Copilot device?
I've been thinking about this because I'm a heavy user of both Microsoft 365 Copilot and Amazon Echo devices. Over the past few years I've become increasingly dissatisfied with Amazon. Services that were included with Prime have changed or moved behind additional charges. I think the Alexa experience has gotten worse with Alexa+, Amazon's shopping experience increasingly feels like it's trying to manipulate me rather than simply help me buy what I want, and integrations with third-party products such as Sonos can be frustrating. More importantly, my trust in Amazon has declined to the point that I'm increasingly uncomfortable sharing additional personal information with it. That's significant because I'm actually a big Amazon customer and buy a lot through Prime. I'm not looking for reasons to leave Amazon, but I'm reaching the point where I'm looking for alternatives. That made me wonder whether Microsoft is missing an opportunity. I don't think Microsoft should simply build an Echo competitor. I'd like to see something more ambitious that I'd call Copilot Ambient. Imagine being able to say "Copilot" in your home, home office, workplace, conference room, or eventually your car and securely interact with your Copilot and the agents you've authorized. Microsoft could make a relatively inexpensive reference speaker/device, but I'd rather see this become an open platform that companies like Sonos, Samsung, LG, Lenovo, Dell, HP and others could incorporate into their products. Microsoft already has many of the pieces: Copilot, Microsoft 365, Teams, Outlook, Entra ID, Power Automate and an emerging agent ecosystem. It also has extensive experience with identity, permissions and enterprise security. I'd especially want the platform built around trust: no advertising disguised as answers, no paid placement disguised as recommendations, clear control over personal data and memory, explicit authorization for consequential actions, a record of what agents have done, and strong interoperability with third-party products. As AI moves from answering questions to actually doing things for us, I think that trust becomes increasingly important. Amazon built Alexa around Amazon. Apple built Siri around Apple devices. Google built its assistant around Google services. I'd like to see Microsoft build ambient Copilot around the user. Does anyone else see a use for something like this, particularly in both the home and workplace?
Please Remove Daily Cap Usage for Free Copilot Text Chat
Dear Microsoft Copilot Team, I am writing to express my disappointment with the new daily usage caps on Microsoft Copilot, particularly for ordinary text-based conversations. In the past, I could use Copilot freely for everyday questions, learning, research, brainstorming, and general conversations without constantly worrying about reaching a daily limit. The newer restrictions have made the experience significantly more frustrating and less useful. I understand that running AI services requires computing resources and that Microsoft must manage operating costs. However, I believe ordinary text chat should remain uncapped, especially when it was previously possible to use Copilot much more freely. Text conversations are a fundamental part of the service, and users should not have to stop in the middle of a useful discussion because they have exhausted a daily allowance. The move toward a unified Copilot experience should make the product simpler, more consistent, and more useful—not make existing users feel that they have lost access to a service they have come to rely on. I am therefore asking Microsoft to: Remove daily usage caps entirely for ordinary text-based Copilot conversations, including for free users. Keep basic text chat freely accessible without arbitrary daily cutoffs or lengthy waiting periods. If stricter limits are necessary for resource-intensive features such as image generation or advanced research, apply those limits separately rather than restricting ordinary text conversations. Clearly communicate any usage policies and reconsider changes that negatively affect the experience of long-time users. Unlimited text chat would help preserve user trust, encourage continued engagement, and distinguish Copilot as an accessible AI assistant for everyone. Restricting basic conversations risks pushing loyal users toward competing services that offer a more suitable experience. I hope Microsoft will take this feedback seriously and reconsider the current daily cap policy. Please restore uncapped text chat so users can rely on Copilot whenever they need assistance, without worrying about running out of messages. People on Reddit and online have been criticizing these changes ever since Copilot was unified under one product between enterprise and personal, If you guys dont do anything now it might reduce user trust and might be bad business decisions so please fix Copilot Thank you for your time and consideration. I look forward to seeing Microsoft make Copilot more accessible and user-friendly again.Fix all annoying Copilot bugs
I’m experiencing an issue with Microsoft Edge on Android. Starting today (September 22, 2026), whenever I try to visit copilot.microsoft.com, Edge automatically redirects me to the Google Play Store to install the Copilot app. I prefer using Copilot in the browser and do not want to install the app. And even when i try to install the copilot app it does not let me do anything and thinks I need a license or subscription to access it like copilot is litterly supposed to be free and also even when i try to get rid of the app redirection it for some dumb reason it redirects me to from copilot.microsoft.com to copilot.com and they put in restrictions like after a lot of chats you must wait for a specific time period and a couple months ago you guys removed the ability to use copilot without registration like come on that is so dumb I want Microsoft Copilot to be fixed revert how copilot was before how is this consumer friendly
Copilot Access not working for only 1 user
Hello, I am facing an issue where I have 1 user that is unable to get answers out of the chatbot on teams. The user is opening the chatbot using the 'open with copilot' option like the rest of the team members, but when they ask a questions, the chatbot returns that it has not found information on the topic, even when the information is in the training documents the chatbot reads off of. Other users can ask the same questions and get valid answers, it is only not working for this specific user. Any suggestions on how to resolve this?
Feature request: Autonomous agents for Microsoft 365 Premium consumers
Hi folks! I hope this message finds you doing well! I am a Microsoft 365 Family subscriber in Brazil and I'm considering upgrading to Premium. My primary requirement is the ability to create personal agents with: Persistent instructions and knowledge Scheduled and unattended execution Web research and connected tools Automatic delivery through Outlook, OneDrive, Notebooks, or notifications APIs, webhooks, Microsoft Graph, or event triggers My practical use case is an autonomous Cyber Threat Intelligence agent that periodically researches verified sources, filters noise, produces a technical and executive briefing, and sends the result automatically. Researcher and Analyst are valuable, but they do not clearly address this requirement. Office Agent Frontieir 365, is valuable but not address these necessitys above. I would upgrade to Premium if autonomous personal agents were confirmed for consumer subscribers. Daubt: Is Agent Builder with scheduled autonomous execution planned for Microsoft 365 Premium consumers? Is there a public roadmap, expected regional availability for Brazil, and information about execution limits or Copilot credits? Thank you.Access to Office App Context and Setting CEA as Default in Microsoft 365 Copilot
Hello everyone, I’m exploring Custom Engine Agents (CEA) in Microsoft 365 Copilot and have two questions regarding their integration with Microsoft 365 applications. Can a Custom Engine Agent access the current Office application context? When a CEA is added to Microsoft 365 Copilot, is there a supported way for the CEA to access the content of the Microsoft 365 application where Copilot is currently being used? For example: Word: Can the CEA read and/or modify the document currently open in Word? Outlook: Can the CEA access the current email/thread and perform write operations such as drafting or modifying content? PowerPoint: Can the CEA access and modify the presentation currently open? Other Microsoft 365 applications: Are similar capabilities available in other applications where Microsoft 365 Copilot is supported? Essentially, I’m trying to understand whether a Custom Engine Agent can leverage the same application context and read/write capabilities that the native Microsoft 365 Copilot has within these applications. If this is supported, what APIs, SDKs, or integration patterns should be used? Can a Custom Engine Agent be configured as the default mode? Is there a supported way to: Disable or bypass the default Microsoft 365 Copilot experience/mode, and Configure a Custom Engine Agent as the default agent/mode that users interact with when they open Copilot? For example, if an organization has a custom agent that should handle the majority of Copilot interactions, can that agent be configured as the default instead of the standard Microsoft 365 Copilot? I’d appreciate any clarification on the current capabilities, limitations, and recommended architecture for these scenarios. ThanksAccess to Office App Context and Setting CEA as Default in Microsoft 365 Copilot
<p>Hello everyone,</p> <p> I’m exploring <strong>Custom Engine Agents (CEA) in Microsoft 365 Copilot</strong> and have two questions regarding their integration with Microsoft 365 applications. </p> <p><strong>1. Can a Custom Engine Agent access the current Office application context?</strong></p> <p> When a CEA is added to Microsoft 365 Copilot, is there a supported way for the CEA to access the content of the Office application where Copilot is currently being used? </p> <p>For example:</p> <ul> <li><strong>Word:</strong> Can the CEA read and/or modify the document currently open in Word?</li> <li><strong>Outlook:</strong> Can the CEA access the current email/thread and perform write operations such as drafting or modifying content?</li> <li><strong>PowerPoint:</strong> Can the CEA access and modify the presentation currently open?</li> <li>Similarly, can it access the context of other Microsoft 365 applications where Copilot is available?</li> </ul> <p> Essentially, I’m trying to understand whether a <strong>Custom Engine Agent can leverage the same application context and read/write capabilities that the native Microsoft 365 Copilot has within these applications</strong>. </p> <p> If this is supported, what APIs, SDKs, or integration patterns should be used? </p> <p><strong>2. Can a Custom Engine Agent be configured as the default mode?</strong></p> <p> Is there a supported way to: </p> <ul> <li>Disable or bypass the default Microsoft 365 Copilot experience/mode, and</li> <li>Configure a <strong>Custom Engine Agent as the default agent/mode</strong> that users interact with when they open Copilot?</li> </ul> <p> For example, if an organization has a custom agent that should handle the majority of Copilot interactions, can that agent be configured as the default instead of the standard Microsoft 365 Copilot? </p> <p> I’d appreciate any clarification on the current capabilities, limitations, or recommended architecture for these scenarios. If there is any official documentation covering these capabilities, please share it as well. </p> <p>Thanks!</p>Access to Office App Context and Setting CEA as Default in Microsoft 365 Copilot
Hello everyone, I’m exploring **Custom Engine Agents (CEA) in Microsoft 365 Copilot** and have two questions regarding their integration with Microsoft 365 applications. ### 1. Can a Custom Engine Agent access the current Office application context? When a CEA is added to Microsoft 365 Copilot, is there a supported way for the CEA to access the content of the Office 365 application where Copilot is currently being used? For example: - **Word:** Can the CEA read and/or modify the document currently open in Word? - **Outlook:** Can the CEA access the current email/thread and perform write operations such as drafting or modifying content? - **PowerPoint:** Can the CEA access and modify the presentation currently open? - Similarly, other Microsoft 365 applications where Copilot is available. Essentially, I’m trying to understand whether a **Custom Engine Agent can leverage the same application context and read/write capabilities that the native Microsoft 365 Copilot has within these applications**. If this is supported, what APIs, SDKs, or integration patterns should be used? ### 2. Can a Custom Engine Agent be configured as the default mode? Is there a supported way to: - Disable or bypass the default Microsoft 365 Copilot experience/mode, and - Configure a **Custom Engine Agent as the default agent/mode** that users interact with when they open Copilot? For example, if an organization has a custom agent that should handle the majority of Copilot interactions, can that agent be configured as the default instead of the standard Microsoft 365 Copilot? I’d appreciate any clarification on the current capabilities, limitations, or recommended architecture for these scenarios. Thanks
