mac
139 TopicsOffice 365 apps are closing randomly on MacOS
Hi, is anyone currently experiencing issues with all MS Office 365 apps (Outlook, Excel, Powerpoint, OneNote, Word) in the way that they close all at once, randomly, and you are probably losing work due to the unexpected shutdown. I got a new MacBook Pro with M3 Max with Sonoma 14.5 recently, and after using it for a few hours, it seems that sporadically, all O365 apps mentioned above that are open at the moment are closing all at once, randomly, without any error message, without any prior notice or any user interaction. ALL other applications except Office are working fine, also OneDrive and MS Teams stay open without any issues. After using the MacBook for a few days, it seems that it's maybe more likely to happen when the Mac is going to standby / lid closed and is woken up afterwards? Steps I already tried without any change of the behavior, each also including a complete reboot of the machine, in the following order. Updating Office with the MS AutoUpdater application Simple uninstall of MS Office applications Reinstallation by using a clean new O365 download Manual uninstallation using https://support.microsoft.com/en-us/office/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3 Clean reinstallation after complete manual uninstallation After uninstalling again, I tried to install it manually with deselection of the MS Defender which is included in the O365 installer package (Defender is already installed by default on the Mac). Renaming the MacBooks hostname from XXX-MBP-ABC123DEF to XXXMBPABC123DEF and renaming the SSD name from Macintosh HD to MacintoshHD. Complete wipe of the MacBook with my IT department and reinstall / setup of the machine, followed by starting auto updater and updating everything to the latest version. None of these steps is working, and Office keeps shutting down / crashing without any prior notice at random times, most likely after a sleep. It is enough to just open up some office applications and leave the Mac alone, after return you will find the Mac with all office applications closed (except Teams and Onedrive as mentioned above). Furthermore, I already set the network availability during sleep within my energy saving settings: Wake for network access from "Only on Power adapter" to "Always" Does anyone have any further ideas for analysis or a solution? On my private MBP with M1 Pro and Sonoma 14.5 there are no issues at all. Thank you!!!Solved29KViews5likes95CommentsHow do I change the alert sounds in Outlook for Mac?
How do I change the alert sounds in Outlook for Mac? When I go to Preferences, then Notifications and Sounds, the dropdown menu for Sound Set says Default. There is no other choice of sound sets on that menu. When I click the arrow next to the individual events (New message, Message sent, Reminder, etc.) it plays a sound for each--apparently the only sound available. I've Googled up a few suggestions that didn't work: I went into System Preferences > Notifications and deleted Outlook from the list of applications, then restarted Outlook. No change in Outlook Preferences. I added some new sound files (various formats--.wav, .mp3, .m4a, .aiff) to user>Library>Sounds and restarted my Mac. I still don't have any new options in Outlook Preferences. I found instructions for creating a new sound set in an existing Outlook Sound Sets folder located in user>Library>Group Containers>UBF8T346G9.Office>Outlook>Outlook Sound Sets. I put the same new sounds there. I tried it with them loose in the Outlook Sound Sets folder, and also with them contained in a new folder titled "my new sound set." I quit and restarted Outlook. It didn't give me any new options in Outlook preferences. I have a current Office 365 subscription on a MacBook Pro. The Outlook version is 16.42. I'm running Mac OS 10.14 Mojave.39KViews3likes17CommentsConvert PDF to Editable Word Document
I’m running macOS Monterey 12.2.1 and just upgraded to Office 2021 for Mac with a perpetual license (as opposed to Office 365). I want to open a PDF within Word (version 16.58, build 22021501) so that I can edit it. Yes, I already read this page: https://support.microsoft.com/en-us/office/opening-pdfs-in-word-1d1d2acc-afa0-46ef-891d-b76bcd83d9c8 The first time I tried to open a PDF in Word, I was presented with this warning: The PDF is a tax return with sensitive information so I clicked “Don’t Allow.” Now every time I try to open a PDF with Word, I get this “Convert File” dialog, but PDF is NOT one of the listed formats: Here’s how opening a PDF is supposed to work on Word for Windows: https://support.microsoft.com/en-us/office/edit-a-pdf-b2d1d729-6b79-499a-bcdb-233379c2f63a How are PDFs supposed to convert to editable Word documents on a Mac? This post from 2015 indicates that the Mac version of Word (at that time) couldn’t open PDFs locally and had to be done from Word Online using an Office 365 subscription: https://answers.microsoft.com/en-us/msoffice/forum/all/how-do-i-open-convert-a-pdf-file-in-word-2016-for/83a1ad0e-1386-495e-8d0f-80a9e7884b1d Is this the real problem: Is Word for Mac 2021 unable to open PDFs locally? If Word for Mac can’t convert PDFs to an editable document locally, then how do I upload the PDF for conversion online? I’ve already authorized the “Connected Experience” in Word → Preferences → Privacy → Manage Connected Experiences https://support.microsoft.com/en-us/office/account-privacy-settings-3e7bc183-bf52-4fd0-8e6b-78978f7f121b#ID0EBBH=MacOS Do I also need to make a change via Terminal, as alluded to here: https://docs.microsoft.com/en-us/deployoffice/privacy/mac-privacy-preferences Or is the problem that an Office 365 subscription is required for online conversion? Can’t perpetual licenses upload and convert PDFs to editable Word documents? Thank you for reading this long post.1.5KViews2likes2CommentsAnnouncement: Skype for Business on Mac is now Generally Available!
Link to product announcement blog. On October 27, 2016, Microsoft made the all new Skype for Business on Mac client generally available for download. With this client now available, The Skype team has provided modern clients on all the most popular platforms natively or supported via VDI. Support for the latest codecs such as H.264 for video and Silk for Audio have completely modernized the client. This release brings new communication and collaboration experiences that are intuitive yet powerful. A clean information layout creates a modern look and feel. Great visuals such as edge to edge video with full immersive content sharing and viewing create great meetings. The client features integration with Outlook for meeting scheduling and one-click joins. The result is a great Skype for Business experience that is 1 st class experience for Mac users. You can read more about this release on the Skype for Business blog. Join the conversation in the Skype for Business community blog.Share > Invite People
When the user is trying to share a Word (for Mac) Doc with internal users, the "Invite People" dialog is slow to load, if at all. https://youtu.be/t5GIQherPJY The experience is much more poor than on Windows. Is the Windows-type functionality coming to Mac? Is there a workaround in the meantime?Announcement: Now Mac users can make the move from Evernote to OneNote
Since last March, we have helped Windows users import 71 million Evernote pages to OneNote. Following the great feedback we received, we want to help even more people make the move. Today, we are launching the OneNote Importer tool for Mac. You may feel hesitant about moving all your notes from a place you know to a new online home. Don’t worry, the Importer tool makes moving day easy. Read more on Office Blogs.Office 2016 crashes on OSX 10.14.3
I've been using my MBP since 2016 with Office 2016. I've generally kept the system updated. It only has Adobe Creative Cloud (4-5 apps) and Office 2016. Latest update being version 16.16.7 However, it keeps crashing since yesterday and reinstalling will only allow it to run once or twice. Once I exit Outlook or Word, it will no longer start up and typically crashes with something similar to below - varies depending on the app of course: Error Signature: Exception: EXC_BAD_ACCESS ExceptionEnumString: 1 Exception Code: KERN_INVALID_ADDRESS (0x0000000000000000) Anyone got any clue besides me uninstalling and reinstalling every day?Word for Mac File > Share > Send Document Doesn't Work
Microsoft Word for Mac Version 16.55 (21111400) Mac OS Monterrey 12.0.1 (21A559) When I pull down File > Share > Send Document, Word gives a "donk" (error) sound. Same thing for File > Share > Send PDF. When I do File > Share > Send HTML, the system opens Outlook and appears to prepare an email message to send the file. Any suggestions? By the way, Outlook is not my default email program. A different email program (Spark) is designated for my Mac, using the prescribed but odd way to do that: open the Mac Mail app, and pull down preferences (for Mail), and in the General tab specify the default email reader.How to use OneDrive for Backup on Mac
Im been running the new OneDrive for Business app since the release became avaliable. Im planning to replace my current MacSync setup with OneDrive for Business app. Is there anyone who knows how to get the App to backup My Documents and Desktop on a Mac Running Mac OS X Sierra ?Solved