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135 TopicsI can't log in to my Microsoft account
This is incredibly frustrating, to put it mildly. Over 48 hours ago, I changed the passwords for my three email accounts. Once I made the change, I could log into Hotmail and see my emails and everything. Now, when I try to access them through my mobile phone, it says the password I'm entering is incorrect (obviously, I'm entering it correctly for each account). I also had access on my PC. Just in case, I thought, "Okay, I'll change it again," and when I try to change it through my mobile phone, it says "Not available at the moment, please try again later." I thought it was just a one-off... A while passes, I try again, and it still says the same thing. On one of the accounts, after trying several times with the code they sent me, it locked the account. They told me to wait 24 hours and it wasn't fixed. Then they told me to wait a week because after so many attempts to remove the "block" (you can check if it's blocked by entering it in the help section)... Are we crazy or what? This afternoon I spoke with Spanish support, and the woman who helped me really tried. We tried to log in and change the password through a VPN, but this time I didn't receive the code, so she opened a ticket and escalated it to a higher level, telling me to wait 3 to 5 business days. I know what that smells like: wait and then the same thing again. The real surprise was that I couldn't access my other two accounts for 48 hours, so I thought, "Okay, I'll check." I entered the password correctly, but it still said it was incorrect (even though it was correct), and I tried mobile verification, but it wasn't available... even using a VPN. I checked the status of both accounts in the help section, and they said there were no problems with them. Why am I never going to be able to access my three Hotmail accounts again? What's the solution? It doesn't matter if I use a VPN, if the account is blocked, or if it's unblocked. It's always the same. It doesn't accept the correct password -> you try to reset it -> you don't receive a code -> if you try again, it blocks you. Can someone tell me WHAT I NEED TO DO TO FIX THIS ATROCITY? Because waiting is clearly pointless, since the other accounts aren't blocked and I can't log in or reset my password. Furthermore, the account I blocked for trying to access it was unblocked after 24 hours, but it was still the same until it was blocked again. The other two accounts have gone 48 hours without me trying to log in, and I'm still stuck. MICROSOFT, do you plan to offer any solution other than "waiting"? I'm sorry if my English isn't very clear, I'm Spanish and I use a translator49Views0likes0CommentsCopilot Sign In On Edge Browser Not Working
The sign In button on the copilot toolbar on the edge browser does not work at all. I ask it to generate an image, or I try to upload multiple files, then it pops up the sign in, but clicking the sign in doesn't work. I've tried Microsoft support and they tried some things, but they ended up referring me to here.39Views0likes1CommentImpossible to sign in with different user account
I use this browser with two MS accounts. The techcommunity does not let me choose the user account to sign in with! I'm forced to open a private window to sign in and write this feedback. So when clicking Sign In, it thinks I want to sign in with my M365 company account, and asks me to accept certain permissions. However, I want to sign in with my personal MS account. So I click cancel and get redirected to the home page. So, in order to visit the site with my personal MS account, must either use a private windows, or clear every single cookie for every single Microsoft domain, which is also NOT what I want to do. This is simply unacceptable and driving me away from using the techcommunity at all! I made a video for you to show you how broken the sign in flow is: https://i.imgur.com/KnxnPKM.mp420KViews5likes16CommentsI have had issues with my account I need urgent help
I don't really know much about tech, i bought this expensive laptop but I can't really sign in or add my payment method, for some reason my credit card isn't accepted in this region. Is there any chance I can just fix it ? I tried calling support but I don't think I can find the number. If anyone honestly can call me <REMOVED BY ADMIN FOR PRIVACY> that would be muh easier I just want this done fast before hollidays.Solved70Views0likes1CommentMicrosoft Edge message "session expired".
HHi! I read and comment on Edge home page off and on all day. About 10 days ago, I tried to post something and got the msg that the session had expired, followed by "log in to comment". But I AM logged in and have been for quite a while. My avatar shows, my history is there, the people I follow are marked, etc. I can't figure out what the problem is and it's driving me nuts. Any ideas would be very much appreciated!145Views0likes2CommentsOutlook Classic 2021 not responding disconected from exchange
Outlook Classic 2021 not responding disconected from exchange Windows 11 24H2, after run Outlook immediately not responding, in right down corner yellow triangle 'Outlook is not responding if you are using a Microsoft Exchange email account you can cancel the pending server task' making new profile not work, reparing ost file not work, disabled all addins not work, no updates in outlook - newest version, reparing office not work. someone can help? what can i do96Views0likes1CommentW11 update bricked my pointer
i can't use my #%#$%#$ trackball (or anything with a logitech antenna) ever since W11 forced and update. how do i fix it? how do i fix it? i'm tired of this **bleep**, how do i **bleep**ing fix it??? FIX IT NOW! YOU DID THIS TO MY COMPUTER WITHOUT MY PERMISSION! FIX IT!122Views0likes1CommentLogins via the Network Policy Server (NPS) fail.
Hello folks, Hope you are doing well and great. I have trouble with Certificate Authentication in our network environment. Let's explain in detail: 1- Our clients have a user certificate and a computer certificate issued by the Internal CA. 2-Clients try to connect to the NPS via wireless. 3-NPS communicates with the local Domain Controller and authenticates clients. Everything is ok so far. Once we decided to update one of our domain controllers to the latest patches and security updates, after a while we faced the above error on NPS, hence I have changed the DNS and functionality of NPS to another DC which isn't updated. After almost one month, we faced the above error on some sites. I have to emphasize on those sites, we have a local DC that wasn't updated, so we expected that the issue was not related to the update or any KB. After digging into this error and conducting research on the Internet, I realized the issue is related to the specific KB Microsoft release in May 2022 that affects certificate authentication. I know the best solution is updating all DCs, but for now it isn't possible for us, so I decided to find a solution temporarily to ignore this security issue, I have done all the solutions that were recommended on the Internet, but the issue still exists. Now, are there any solutions to fix the problem except updating all DCs? By the way, I found this link but I couldn't find workaround to fix the problem: https://www.gradenegger.eu/en/logins-via-the-network-policy-server-nps-fail-with-reason-authentication-failed-due-to-a-user-credentials-mismatch-either-the-user-name-provided-does-no/30Views0likes0CommentsSwitching Tenants/Profiles in Office for the Mac
I have accounts in multiple M365 tenants. I use a Mac. When I edit a document, I need to make sure the edits are occurring from the account in the correct tenant. I cannot figure out how to change my active account in Word (or other Office applications) so it is from a specific tenant. How do I do this? I know how to do it on a PC, and it works perfectly. I NEED that same functionality on the Mac.87Views0likes2Comments