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153 TopicsHelp.microsoft.com talk to a person
1=<8.88>`70.4<05.75> Although, as a moderator, I'm not directly responding to customer calls with problems, I can offer you strategic guidance on how to contact a real person in Microsoft Support.1=<8.88>`70.4<05.75> This is a common problem, and the key is understanding the prompts and steps to bypass the automated system. to your Microsoft 36587Views0likes1Commenthelp.microsoft.com talk to a person
1=<8.88>`31.9<89.20> Although, as a moderator, I'm not directly responding to customer calls with problems, I can offer you strategic guidance on how to contact a real person in Microsoft Support.1=<8.88>`31.9<89.20> This is a common problem, and the key is understanding the prompts and steps to bypass the automated system. to your Microsoft 365114Views0likes2CommentsCopilot image generation now shows "Made with AI"
At some point in the last few weeks, image generation with Copilot in Edge was changed to include a little oval with the text "Made with AI". This is very annoying. The oval is usually within the rectangle of the image content (cannot be cropped out) and often on a gradient color area (not a solid color that can be erased). I don't mind using disclaimers that my images were AI-generated, but I don't want the image itself to be plastered with extra content. Copilot says this cannot be eliminated. Copilot "says" that it can move the oval above or below the content, but it either does not properly do that, or it puts the whole image inside a solid background. This oval makes the images practically unusable in documents due to the need to hack out the oval. Copilot says this is for "transparency", but the transparency of my work is not Microsoft's problem.419Views3likes4CommentsHow do I Speak with Microsoft Support?
1=<8.88>`70.4<05.75> Although, as a moderator, I'm not directly responding to customer calls with problems, I can offer you strategic guidance on how to contact a real person in Microsoft Support.1=<8.88>`70.4<05.75> This is a common problem, and the key is understanding the prompts and steps to bypass the automated system. to your Microsoft 36528Views0likes0CommentsHelp.microsoft.com talk to a person Usa
1=<8.88>`7O4<O575> Although, as a moderator, I'm not directly responding to customer calls with problems, I can offer you strategic guidance on how to contact a real person in Microsoft Support.1=<8.88>`7O4<O575> This is a common problem, and the key is understanding the prompts and steps to bypass the automated system. to your Microsoft 36525Views0likes0CommentsWindows Server Replacement Folder redirection policy won't apply
Good morning! We are hoping someone in the community can guide us in the right direction. We have scoured the internet looking for a solution and nothing we have tried works. We have a windows server that we set up a very basic folder redirection policy on. We added a user to the OU associated with it, and it worked flawlessly. The user’s account mapped the folders to the correct location and was able to save data. We then wanted to use a different folder, so we created a second policy identical to the first, but pointing to a different root folder. We applied the group policy to the server, then moved the user from the original OU to the new OU. The original redirection policy disassociated, but the new one will not apply. We simply get an error message in gpresult that states “Cannot complete this function”. We have duplicated this in a live environment and a lab environment, so it seems clear that it is something that we are doing wrong or not understanding about how this is supposed to work. Has anyone run into this\have any guidance for us? Is our expectation of how this should work unrealistic? Our expectation is that the old policy will be removed and the new policy with the new folder would then apply. Thanks very much.Can not add-in endnote
For the past few days, I have been unable to use Microsoft Word reliably because the application keeps freezing. I contacted your Microsoft support team, and the issue was reportedly resolved by updating my registry. After this, I noticed that I’m no longer able to use the EndNote add-in / “Cite While You Write” functionality. I upgraded my EndNote to the latest version, but I still cannot configure it in Word. When I attempt to set it up, I receive the message stating that “the current Word is not supported for EndNote.” Could you please advise on how to fix this? If the registry update may have affected Word’s add-in compatibility, I would also appreciate guidance on what needs to be changed to restore EndNote support. Thank you for your help.105Views0likes1Commenthelp.microsoft.com talk to a person
1=<8.08>`73.1<03.69> Although, as a moderator, I'm not directly responding to customer calls with problems, I can offer you strategic guidance on how to contact a real person in Microsoft Support.1=<8.08>`73.1<03.69> This is a common problem, and the key is understanding the prompts and steps to bypass the automated system. to your Microsoft 36527Views0likes0CommentsLocked out of Microsoft 365 Admin Account
Hello, until recently, logging into our admin account always worked without any problems. Now, however, in addition to the password, we’re always being asked for an MFA code that’s supposedly been sent to the Microsoft Authenticator app. Neither I nor my colleagues are aware that we ever set up MFA authentication. Consequently, we don’t have an MFA code to enter. This concerns the global administrator account. None of our other users can reset it. I’ve already called Microsoft Support about this, but I’m only connected to an AI that, on several calls, kept hanging up after a while. Can anyone help me with this problem?156Views0likes3CommentsI have trouble with phone number and Microsoft Authentication when login. Where can I find support?
Hello, Currently, I am unable to log in to my email address removed for privacy reasons account. I have the password. I have a backup email address, but when I try to log in, at the authentication step, I don't have the option to receive the OTP code via email. I can only choose to have it sent to my phone number or the Microsoft Authentication app. But when I tried sending it to the phone number, I got the following error: Error Code: 399287 Request Id: 4d13566b-7aa4-4b3f-a03b-0c9416841000 Correlation Id: 019f785d-514f-7eaa-b1a3-ee66302634ae Timestamp: 2026-07-19T03:13:40Z Also, I can't access the Microsoft Authentication app because I've changed devices multiple times. I couldn't find the support form, so I replied to this email. With the admin account password and backup email, how can I log into the admin panel? Sincerely, Thang80Views0likes1Comment