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136 TopicsEntra ID hacked
Dear Community, I am seeking urgent guidance regarding a serious security incident involving my Entra ID tenant. My tenant was compromised, and the attacker removed my Owner permissions from the Tenant Root Group and created two high-spec virtual machines without authorization. This resulted in approximately USD 9,500 in unexpected usage charges. I immediately blocked my credit card, and the subscription has now moved into a disabled state, most likely due to non-payment. However, I am still unable to regain administrative control. I previously managed to open a support ticket using another account, but it was limited to subscription-related issues only. Even when the case was marked with Severity A, Microsoft support was unable to treat it as an urgent incident or take immediate corrective action. At this point: • I only have read-only access • I cannot create a technical support request • I cannot upgrade the support plan • I cannot restore Owner permissions • I am unable to properly escalate the compromise If anyone has experienced a similar situation or knows the fastest way to: • Regain Tenant Root Group ownership • Reach Microsoft security team for compromised tenant cases • Escalate beyond standard support channels I would truly appreciate your advice. This has been extremely stressful, and I am trying to regain control and prevent any further damage. Thank you in advance for your support.Solved119Views1like1CommentSign in to Azure DevOps
The https://dev.azure.com URL redirects to the landing page for the Azure DevOps product. I used to promote this as an URL to use to login to the product. Since this year the page is missing the "Already have an account? Sing in to Azure DevOps" link. As far as I can see there is no way to login to Azure DevOps trough this interface now. There is the usual "sing in" in the top right, which will redirect you to the azure portal (or at least for me it does). How are we supposed to login to Azure DevOps? Old login:Solved445KViews4likes11CommentsFailed to enter windows
Hi everyone, After installing ubuntu, I can not get into the windows and struggle with a bios loop, and failed to repair it with iso or other startup disks. Gently ask if there is any possiblility I can repair the Windows reserving documents in C. System information : MB : B350M MORTAR (MS-7A37) CPU: AMD RYZEN 7 1700X EIGHT CORE PROCESSOR RAM 32768MB BIOS E7A37AMS.170522Views0likes1CommentI can't log in to my Microsoft account
This is incredibly frustrating, to put it mildly. Over 48 hours ago, I changed the passwords for my three email accounts. Once I made the change, I could log into Hotmail and see my emails and everything. Now, when I try to access them through my mobile phone, it says the password I'm entering is incorrect (obviously, I'm entering it correctly for each account). I also had access on my PC. Just in case, I thought, "Okay, I'll change it again," and when I try to change it through my mobile phone, it says "Not available at the moment, please try again later." I thought it was just a one-off... A while passes, I try again, and it still says the same thing. On one of the accounts, after trying several times with the code they sent me, it locked the account. They told me to wait 24 hours and it wasn't fixed. Then they told me to wait a week because after so many attempts to remove the "block" (you can check if it's blocked by entering it in the help section)... Are we crazy or what? This afternoon I spoke with Spanish support, and the woman who helped me really tried. We tried to log in and change the password through a VPN, but this time I didn't receive the code, so she opened a ticket and escalated it to a higher level, telling me to wait 3 to 5 business days. I know what that smells like: wait and then the same thing again. The real surprise was that I couldn't access my other two accounts for 48 hours, so I thought, "Okay, I'll check." I entered the password correctly, but it still said it was incorrect (even though it was correct), and I tried mobile verification, but it wasn't available... even using a VPN. I checked the status of both accounts in the help section, and they said there were no problems with them. Why am I never going to be able to access my three Hotmail accounts again? What's the solution? It doesn't matter if I use a VPN, if the account is blocked, or if it's unblocked. It's always the same. It doesn't accept the correct password -> you try to reset it -> you don't receive a code -> if you try again, it blocks you. Can someone tell me WHAT I NEED TO DO TO FIX THIS ATROCITY? Because waiting is clearly pointless, since the other accounts aren't blocked and I can't log in or reset my password. Furthermore, the account I blocked for trying to access it was unblocked after 24 hours, but it was still the same until it was blocked again. The other two accounts have gone 48 hours without me trying to log in, and I'm still stuck. MICROSOFT, do you plan to offer any solution other than "waiting"? I'm sorry if my English isn't very clear, I'm Spanish and I use a translator96Views0likes0CommentsCopilot Sign In On Edge Browser Not Working
The sign In button on the copilot toolbar on the edge browser does not work at all. I ask it to generate an image, or I try to upload multiple files, then it pops up the sign in, but clicking the sign in doesn't work. I've tried Microsoft support and they tried some things, but they ended up referring me to here.74Views0likes1CommentImpossible to sign in with different user account
I use this browser with two MS accounts. The techcommunity does not let me choose the user account to sign in with! I'm forced to open a private window to sign in and write this feedback. So when clicking Sign In, it thinks I want to sign in with my M365 company account, and asks me to accept certain permissions. However, I want to sign in with my personal MS account. So I click cancel and get redirected to the home page. So, in order to visit the site with my personal MS account, must either use a private windows, or clear every single cookie for every single Microsoft domain, which is also NOT what I want to do. This is simply unacceptable and driving me away from using the techcommunity at all! I made a video for you to show you how broken the sign in flow is: https://i.imgur.com/KnxnPKM.mp422KViews5likes16CommentsI have had issues with my account I need urgent help
I don't really know much about tech, i bought this expensive laptop but I can't really sign in or add my payment method, for some reason my credit card isn't accepted in this region. Is there any chance I can just fix it ? I tried calling support but I don't think I can find the number. If anyone honestly can call me <REMOVED BY ADMIN FOR PRIVACY> that would be muh easier I just want this done fast before hollidays.Solved153Views0likes1CommentMicrosoft Edge message "session expired".
HHi! I read and comment on Edge home page off and on all day. About 10 days ago, I tried to post something and got the msg that the session had expired, followed by "log in to comment". But I AM logged in and have been for quite a while. My avatar shows, my history is there, the people I follow are marked, etc. I can't figure out what the problem is and it's driving me nuts. Any ideas would be very much appreciated!289Views0likes2CommentsOutlook Classic 2021 not responding disconected from exchange
Outlook Classic 2021 not responding disconected from exchange Windows 11 24H2, after run Outlook immediately not responding, in right down corner yellow triangle 'Outlook is not responding if you are using a Microsoft Exchange email account you can cancel the pending server task' making new profile not work, reparing ost file not work, disabled all addins not work, no updates in outlook - newest version, reparing office not work. someone can help? what can i do141Views0likes1Comment