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125 TopicsMFA Initial Setup Now Now Longer Offers Security Keys
Hi Microsoft Community, We're trialling FIDO2 keys for our organisation as a priamry means of MFA. We bought a handful of keys to test with a month or so ago, and at the time using a Security Key was an option on first account setup, i.e. after you have provided your microsoft ID and password you are then taken to the Initial Setup wizard. However on testing it now seems like the only options present to the user on initial setup are Authenticator, Hardware Token, and Phone Number. Why/has Microsoft changed approach here, and is there an option to permit use of a Security Key on this pane, as I can not find a setting for this within the Admin Console. It is worth noting that we can use Authenticator on this screen to complete the process, then go to Microsoft Account Security page, add a secondary means of MFA (Security Key), and then delete the original Authenticator method, leaving us with just the Security Key. Of course, this is not practical given we intended to be totally hands-off with our deployment. Many Thanks62Views0likes1CommentTCP'connections not closed when using MSappproxy
Hi, We are currently having issues with TCP connections just keep filling up on the server side, that will eventually result in out of memory so that we will have to do a hard shutdown. We are seeing this in the error logs: Object was GCed but not disposed. Any suggestions?57Views0likes1Comment2fa (two factor authentication) not appearing when logging into website
W11 24h2 2fa prompt not showing in Woolworths online website & NAB > settings > privacy & security > site settings >additional content settings > on device site data > delete data sites .... Then > open task manager & end task for chrome (closes all sessions of chrome). Close browser after each session of chrome or NAB (deletes cookies) Select pc Settings > privacy & security > delete browser data > select cookies & other site data (All time) If 2fa prompt stops working, then > open task manager & end task for chrome (closes all sessions of chrome)16Views0likes0CommentsRetrieving Entra ID email address from macOS devices in system context
Dear Team, We are working on retrieving email address of the user joined to Entra ID from Entra-joined macOS devices, specifically while running in a system context. The sudo dscl . -read /Users/$(whoami) RecordName command give the local user name whose password is synced with the entra ID. We would greatly appreciate guidance on how to retrieve the Entra ID joined user’s email address in a system context from Entra Joined mac devices, especially from those with prior experience in this area. Thank you for your support.13Views0likes0Comments(URGENT!!) I fell for a phishing scam and ended up losing access to my Microsoft account.
Earlier today (9/13/2025) I ended up falling for a phishing scam via Discord, which ended up having me lose most if not all access to my Microsoft account. What I do know is that they changed the primary email, so my original email no longer works, and that there's a high possibility that they've sold it to a third party based on what they were saying. I was unable to make the automated recovery work because of the original email being changed. I'd hope to possibly get more assistance on this issue, I'll attempt to provide as much proof that I'm the original owner of the account based on my account history as: Original email address Last known password Approximated account creation date Details of my purchases Any assistance on how to proceed with this issue would be greatly appreciated!! Because I have quite a few personal details there that are sensitive. Thank you.36Views0likes0CommentsTeams Phone Domain Verification - Weeks of Delays Despite Providing All Required Documents
I'm a small business CEO in Germany, trying to verify my domain for Microsoft Teams Phone. I've been stuck in verification for WEEKS despite providing all required documentation multiple times. Documents Provided: Official Namecheap Order Summary (domain purchase receipt from August 2025) Official domain ownership transfer confirmation to my company SPONTANEUS UG All information requested: domain name, owner, registration date, duration, registrar The Problem: Microsoft support repeatedly rejects these standard domain registration documents, asking for the same information. The requirements keep changing mid-process, and when I request escalation to a supervisor, the requests are ignored. Business Impact: I've paid for Teams Phone, but I'm unable to activate it. This is preventing me from making business calls to prospects - directly impacting my ability to generate revenue. What I Need: Someone at Microsoft who can actually read standard domain registration receipts Escalation beyond the current support agent, who keeps copy-pasting the same responses Teams Phone activation so I can run my business Has anyone experienced similar domain verification issues with Microsoft Teams Phone? How did you get it resolved? Any guidance on proper escalation channels would be greatly appreciated. This shouldn't take weeks when I have all the proper documentation from a major registrar like Namecheap.18Views0likes0CommentsTeams/Authenticator loop issue
Microsoft Teams/Authenticator are getting caught in an uninterruptable loop. I have tried everything from uninstalling/reinstalling the apps, clearing cache, clearing credentials and resigning in, everything I can think of. The loops continues and am not able to get logged in on the device. Azure sign-in logs show as successful but does not allow to be signed in. Any help is appreciated.48Views0likes0CommentsPlease I am currently locked out of my Azure Account due to MFA
I am unable to log into portal.azure.com due to MFA. I have MFA for my primary email registered on my Microsoft Authentication App, however I don't get login confirmation notification on the app for Azure Portal, only for other platforms like Microsoft365 or this Tech Community Discussion Forum that I was able to signup/login via MFA. Please can anyone help fix this, as this is urgent priority and I have a deadline to meet this morning. Thanks. Also, I can't raise a support Ticket on Azure due to this MFA issue.162Views0likes4CommentsWindows 11 only get audio when login to system
Hello, So our deployment is unique but system does not sleep or hibernate that has been disabled. but the following post is what we are seeing review. Thank you again. My company produces audio DSP software that runs as a Windows background service. A fairly common customer use case is to use the PC for audio DSP while there is no active user session in the UI. We have observed that Windows 11 mutes all audio devices (including the built-in headphone jack) if no users are logged in to the UI. Is there a setting or registry value that could be changed to allow audio to pass whether or not a user is logged in? Note that we have not observed this issue on PCs running Windows 10, this appears to be unique to Windows 11154Views1like2CommentsInbox / Private messages broken on my profile
Hi, I'm trying to get informations regarding a case I opened 2 months ago and they are sent through private messages I can't open. I see that I have 97 unread messages but when I click on the icon, it just open the Inbox, try to load something for a while then just give up, leaving me there. Before someone tries to tell me that this is a cookie or cache issue, it is happening on several browsers, using normal or InPrivate session and on multiple computers so the problem is not there. After searching, it seems that I'm not the only one having this issue. Could someone have a look at it so I can reply to the people from Microsoft asking me informations in PM and not forcing me to ping them on LinkedIn? Kr, Gérald1.2KViews7likes27Comments