I've tried the methods but they still don't work. I don't know what to do.
This past month has been very frustrating for me. It's not that I like to ramble, but I've genuinely encountered problems after updating. I want to ask Microsoft: after updating my laptop and desktop to KB5101684 and KB5120249, I'm experiencing issues with file history: Files can still be backed up to the D drive normally. The "Last Backup" time in "File History" is not updating correctly. Newly created or saved Word documents, images, videos, etc., still show "No previous version available" in "Content → Previous Versions". I haven't modified some folders; please change the modification dates yourself. Both updates state, "This update fixes an issue that affects File History automatic backups to network shares using Server Message Block (SMB). Backups did not work because Windows showed a false 'invalid credentials' error when connecting to SMB shares." I didn't expect the update to cause this problem; dozens of users have reported the same issue. Microsoft, please investigate and fix this. When will it be fixed? If you have the same problem as me, please leave a comment below. I want to ask Microsoft, why are there abnormal in the file history logs after these two updates? | Microsoft Community Hub According to methods suggested by online users: Open File Explorer, navigate to C:\Users\[Your Username]\AppData\Local\Microsoft\Windows\FileHistory, and delete all contents in the Configuration folder. Next, go to Settings > System > Storage, turn off File History, and then re-add drive D as the backup destination. This method still did not work. Both updates state, "This update fixes an issue that affects File History automatic backups to network shares using Server Message Block (SMB). Backups did not work because Windows showed a false 'invalid credentials' error when connecting to SMB shares." I didn't expect the update to cause this problem; dozens of users have reported the same issue. Microsoft, please investigate and fix this. When will it be fixed? If you have the same problem as me, please leave a comment below.Broken File History after July/August Updates (KB5101684 on Win11 25H2 / KB5120249 on Win10 22H2)
Hi everyone, I am writing to report a major regression bug with File History that was introduced in the recent Windows updates. This is happening across two entirely different machines with no settings changed, no system files modified, and no registry tweaks applied. The Issue: Windows 11 25H2 > after installing KB5101684 (July 29, 2026) Windows 10 22H2 > after installing KB5120249 (August 12, 2026) On both PCs backing up to a local drive (D:), the underlying files are actually being written to the drive, but the File History interface is completely broken: TheLast Backup time stamp in Control Panel frozen and fails to update automatically. In File Explorer, right-clicking new files > Properties> Previous Versions shows There are no previous versions available, making daily time-travel restoration impossible. Temporary Workaround: The only way to force it to sync is to go to Control Panel > File History > Select Drive, and re-select the D: drive again. This proves the backup engine works, but the automatic scheduling and catalog syncing are completely frozen by these updates. Please Help Upvote on Feedback Hub: I have already submitted this issue via the Feedback Hub but have received no official response yet. Since File History is critical for users who prefer local offline backups over OneDrive, we need to bring this to Microsoft’s attention immediately so they can patch it in the next cumulative update. If you are experiencing the same issue, please upvote my feedback link below:[Post your Feedback Hub sharing screenshot]
Critical Pen Hover & Stray Ink Issue on New Surface Pro 11 for Business with Slim Pen 2
Hello Microsoft Community and Support Staff, I am writing to report a critical and seemingly widespread issue with the pen input on the brand-new Surface Pro for Business, 13-inch (Intel model, often called Surface Pro 11 "Luna Lake"). The Core Problem: Pen Draws Without Touching the Screen When using the Surface Slim Pen 2, the device begins to register ink input while the pen is still hovering a few millimeters above the screen. It does not require any physical contact or pressure. This "hover-inking" makes handwriting completely unusable. As I write, any time I lift the pen to start a new letter or stroke, the pen continues to draw a line as it moves through the air to its next position. This results in messy, connected handwriting with unwanted "tails," completely defeating the purpose of having a premium inking device. This is Not a Defective Unit - It's a Replicable Problem Initially, I thought I had a faulty device. However, to isolate the issue, I have performed extensive testing: I have personally tested this on [3] brand-new Surface Pro 11 (Intel) devices. I have used [4] different Slim Pen 2s. The exact same hover-inking problem occurred on every single combination of device and pen. Furthermore, I have already performed all standard troubleshooting steps, including: Clean OS installation via Surface Recovery Image. Ensuring all Windows, driver, and firmware updates are installed. Running the Surface Diagnostic Toolkit (which reported no errors). However, the same issue continues to occur even after trying these methods. Additionally, it has been reported that the issue also appears on the latest Surface Pro 12-inch model with the Snapdragon X Plus, just like on the Surface Pro 11 that uses the Qualcomm Snapdragon X Elite instead of Intel’s Lunar Lake. (I do not own any Snapdragon devices myself. If you own a Snapdragon device and are experiencing the same issue, please share your feedback.)" Video Evidence: I have recorded a clear video demonstrating the problem. It shows the pen drawing while hovering on the Surface Pro 11 and makes unwanted tails on handwriting letters. Video Link: https://youtube.com/playlist?list=PLG_7BXFA-cL4evqe0RmRz--iFjDC1HVgT&si=EmEypaAqSyRozr67 Questions for Microsoft: Is this a known issue with the new Surface Pro 11 (Intel) model's firmware or drivers? What are the official steps to escalate this issue directly to the Surface engineering team for a fix? This is a major flaw in a flagship product that severely impacts its core functionality. I have submitted a formal bug report through the Feedback Hub, which can be found here: Feedback Hub Link: https://aka.ms/AAxzh27 I urge the Microsoft team to investigate this with high priority and release a firmware or software update to recalibrate the pen's Initial Activation Force (IAF). Thank you for your attention to this serious matter.
Microsoft Print to PDF not working/missing.
The Microsoft Print to PDF was not working on my PC so I tried reenabling it via Windows Features in Optional Features and it won't turn back on. It gives error code: 0x800f0922. I also tried other various methods online and none work. All end with various error codes which all result in the service not working/turning on. I even filed feedback about 2 weeks ago with no response yet. I contacted support, where I was recommended to perform a repair via ISO but was then canceled by the agent as I am on an Insider build. I am on build 26300.8687. This is a summary of my diagnostic from Gemini which I had used to try to solve my issue. Here is a summary of the diagnostic, tracking every command I executed in PowerShell and the specific roadblocks the Windows subsystem threw back. The Add-Printer Layer attempted to use modern PowerShell commands to register the printer onto both the interactive prompt port and the standard local file port. Commands Ran: PowerShell Add-Printer -Name "Microsoft Print to PDF" -DriverName "Microsoft Print to PDF" -PortName "PORTPROMPT:" Add-Printer -Name "Microsoft Print to PDF" -DriverName "Microsoft Print to PDF" -PortName "FILE:" * **Errors Faced:** * `ObjectNotFound: (MSFT_Printer:ROOT/StandardCimv2/MSFT_Printer)` * `HRESULT 0x80070002,Add-Printer` --- ## 2. The Legacy PrintUI Layer To bypass the modern PowerShell cmdlet, I tried using the legacy Windows user interface print engine via standard command prompt syntax and escaped quotes. * **Commands Ran:** ```powershell cmd /c "rundll32 printui.dll,PrintUIEntry /if /b `"Microsoft Print to PDF`" /r `"PORTPROMPT:`" /m `"Microsoft Print to PDF`"" rundll32 printui.dll,PrintUIEntry /if /b "Microsoft Print to PDF" /f "C:\Windows\System32\spool\DRIVERS\x64\3\prnms009.inf" /r "PORTPROMPT:" /m "Microsoft Print to PDF" Errors Faced: A graphical dialog box error: Operation could not be completed (error 0x00000002). The system cannot find the file specified. The Deployment Script Layer (WMI/CScript) I tried deploying the printer using Windows’ built-in visual basic administrative scripts to side-step the user interface layer completely. Command Ran: PowerShell cscript $env:windir\System32\Printing_Admin_Scripts\en-US\prnmngr.vbs -a -p "Microsoft Print to PDF" -m "Microsoft Print to PDF" -r "PORTPROMPT:" * **Errors Faced:** * `Unable to add printer Microsoft Print to PDF Error 0x80041002 Not found` * `Operation PutInstance` * `Provider Win32 Provider` * `Description The system cannot find the file specified. Win32 error code 2` Ultimately, every single command failed with an identical variation of **"File Not Found" (Error 2 / 0x80070002 / 0x80041002)**.
Persistent issues with Read Aloud in Edge
I have Windows 11. Today I began having an issue wherein the Read Aloud feature built into Edge doesn't work. I was initially trying to use a similar function on Internet Archive, and noticed that while all the Microsoft voices seemed to be available in the onsite dropdown, the only voices that made any sound were David, Mark, and Zira---none of the "Online (Natural)" voices. I tried to use Read Aloud as a workaround, and found all the buttons greyed out completely. Mind you, everything worked fine yesterday, and I made no changes to my computer in the intervening time. I've opened up two support tickets, but neither live chat agent was able to resolve the issue. Here are the things I've tried with their help: trying the feature on different websites updating & restarting Edge resetting Edge settings to defaults updating & restarting computer switching wifi networks connecting to a hotspot using InPrivate mode using a new Edge profile (rule out interference from extensions) checking that English tts is downloaded in Time & language > Language & region turning Online speech recognition off and back on again resetting experimental features checking sound systems (they work, but just in case) doing a system reset (?) to 24 hours ago, which took about an hour and undid all the updates I just mentioned maybe something else I don't remember? The next thing I am going to try is give my computer a long nap. It's been a while, so maybe it just needs some shut eye. Otherwise, help????Edge PDF reader comment issue
Hi all, I tumbled upon an issue with Edge PDF reader, while adding comments in a PDF document. Issue While adding comments in my document, everything was working fine until it wasn't (added around ten comments before it stopped working). Basically I'm able to open the comment popup and type my comment, but unable to validate it. I did some digging online and found this tread (sadly closed) where user encountered the same issue. https://answers.microsoft.com/en-us/microsoftedge/forum/all/adding-comments-to-pdf-edge-document/92b96c52-a1e3-4433-a58e-29c76691fa7c I tried to work around the issue by restarting my browser, which did not help. However, it seemed to me that it's a mouse focus issue. How to reproduce it I got the issue while using two Edge windows side by side on the same monitor (each taking half the screen), while having a second monitor (that I use for other stuff) aside. The problem seems to solve itself somehow after some time when closing one of the two Edge window and putting the other in full screen. When I try to add a comment, I first highlight the text, then clic on the comment button on the popup menu and type my comment. However, when I want to validate the comment, the wrong cursor is displayed when I hover the "validate" button (the text insert cursor instead of the hand). I have to clic once (the text in the PDF doc previously highlighted is no more) which change the cursor to an arrow, then another clic which closes the comment menu, whitout adding the comment. Workaround I managed to add a comment in this situation by typing the comment, then using the tab key to select the "validate key" and press the enter key, and it worked. On a side note, I find it quite complicated to submit feedback, I think I spent a good half an hour before reaching this forum (I don't even know if it's the right place). Anyhow, I hope it can helpFriend's redeemed store credit doesn't get added to account (Microsoft Rewards)
A friend of mine from Texas has been trying for a while to redeem points from the Microsoft Rewards program for store credit, mainly to buy a game she really wants to play, but she never gets the credit. She gets confirmation mail regarding the store credit, but she was never able to redeem the store credit. No code, no additional dollars added to her account, nothing. I never had this issue before, but I suppose it's simply because I'm from another country where the rewards program still allows you to redeem store credit through codes. In Texas, if I read it correctly, the store credit is supposed to be added to the account almost instantly, but it seems like the store credit is still pending. It doesn't help that it has to be spent in 3 months' time, and she had been attempting to redeem the store credit for so long that a lot of it may already be expired before she even properly receives it. She tried contacting support, but got little to nothing out of it. I'd like to get in touch with someone and see if this issue can be resolved. She is having it rough and I just can't stand there and be unable to help her. Can anyone help her (or perhaps us) out? I'd really appreciate it.Can’t Click Anything in Full Screen Mode on Microsoft Edge
I’m experiencing a strange issue with Microsoft Edge on macOS. Whenever I enter full screen mode, the main content of any website becomes completely unclickable. I can still click on the toolbar, tabs, and address bar, but the actual webpage doesn’t respond to any clicks. When I exit full screen, everything works normally again. I’ve tried restarting Edge, disabling extensions, and even clearing the cache, but nothing has fixed it so far. I'm on Version 139.0.3365.2 (Official build) Dev (arm64)
Remote display not changing to 1920 x 1080
With initial versions of Mixed Reality Link the remote display in the Meta Quest was looking great, crisp and big, but suddenly it stopped doing that. Since the latest update of Mixed Reality Link the display keeps the same resolution from my physical monitor, which makes it look squeezed and with big horizontal black bars in the Quest window. Quest 3 Meta Horizon OS v72 best regards, Ramon
