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131 TopicsTo Start journey as Training service partner
We have already enrolled the Training service partner. Now we are looking in to 3 parameters ie: Courseware completions. Exam unit purchases. Average response score. So associating an MCT learn profile in partner center will give the scores in above three parameters. Basically we need to achieve the above 3, we need to know what are the pre-requisites and steps to achieve the achievement code. Please let us know do we need to link the MCT account (created with personal account ie: Gmail) in partner center.Is it possible to extend the MCT End User Qualification program?
As we know that all End User Qualification MCTs must be onboarded by April 30, 2025. Is it possible to extend the MCT End User Qualification program? There should be new trainers continuing to invest in this field in the future. Thanks.SolvedAccess Restricted Error On Partner Center Dashboard
Hi all, As mentioned in the last community call, we're seeing some users get an "Access Restricted" error when they try to access the Training Services Partner dashboard on Partner Center. This is not impacting your KPIs, just your view to those KPIs. Thanks to everyone who messaged me with their details after the call. I've compiled the errors and sent to the engineering team for further investigation. I will update you here when there is news to share.Request Achievement Code is missing (and confuse for creation step)
Hi Team, I have a problem with "how to create/request achievement code for MS Learn". I will summary my backend below, and hope that someone can help and solve my issue. My personal email is "su*****@hotmail.com" I work for company A since 2017 until May2025, my work email is "su*****@aaaa" Company A is Global Training Partner, and I linked my personal email and work email together. while I was A employee, I can create the "achievement code" in MS learn by myself without any request or approval process by using my personal account. I moved to company B started June2025, this is Global training partner too. let say my new work email is "su******@bbbb". I unlinked my personal email from previously email (aaaa) and link to new work email (bbbb) In June - July 2025, my personal email still creates the achievement code via MS learn. But now, Aug2025, I can't do it anymore. from this point, I would like to know what happen that why I can't create the code from my personal account. is it about "change company" or "associate with new email" or not From above, I found request form as https://aka.ms/LearnEnrollmentForm but I dont know what exactly answer for this question (screenshot below). the black bold text asks for URL but the answer must be number? what should I fill in this? and how to get URL as that mentioned. Anyway, it means that no longer create the code by me-self before submitting the request form anymore. right? Am I understand, correct? Supavij K. best regards (email address removed for privacy reasons)Seeking Advice on Renewing TSP Designation as a Solo MCT
Hi everyone, I’ve recently registered as a Solutions Partner for Training Services (TSP) and I’m currently reviewing the annual renewal requirements. As a solo MCT, I’m trying to understand whether it’s realistically feasible to meet the thresholds independently, or if collaboration is essential. The renewal criteria include: 2. 1,000 course completion units 3. 200 exam units For someone operating solo, these numbers seem quite high. For example, delivering a course like AI-102 would require 1,000 successful student surveys in a year to meet just one requirement. I’d love to hear from others who’ve navigated this: 1. Has anyone renewed the TSP designation without partnering with a larger organization? 2. What strategies helped you meet the course and exam unit goals? I’m evaluating whether to pursue the renewal path independently or explore strategic partnerships. Any insights or lessons learned would be greatly appreciated! Thanks in advance for your support. Thanks vk2SolvedFY26 TSP Community Call Thread
We'll use this thread to post updates for TSP Community Calls, including calendar invites to upcoming calls and links to post-call decks and recordings. Please note: the folder linked after each call is a temporary repository while we wait to get the deck and recording uploaded to the Learning Resources site. These links expire after each subsequent call. Instead, you can find the last 12 months of call decks and recordings in our Community Call collection.New Training Services Partner Onboarding Update
Hello new TSPs. We are currently updating the onboarding process to provide better communications around process and timing. While we work to update, please send me a private message if you have completed the onboarding form and you are currently waiting on a response. I anticipate this workaround to last for a few weeks and for us to have a new process in place in January. Once the update is complete and the normal process resumes, I will delete this thread. Thanks, DanUnable to generate Achievement codes
Hello Support, After Succesfully enrolling in the TSP Program, i went on with the next step. On the 14th of July 2025 i've created an account to generate Achievement codes with. Untill this day i still have no possibility to achieve this. I have enrolled the newly created account (Training<PartnerID>@outlook.com) according to the account-enrollment-for-achievement-code.pdf twice but that made no difference.. Please help me out :)NEW ILT COURSE: IC-002T00: Microsoft Cloud for Sustainability
We are so very excited to share with you that today, 5/15 a new ILT Course offering is now available! IC-002T00: Microsoft Cloud for Sustainability. Thank you to the amazing content owner and content team for bringing this new wave of learning content to Microsoft Learn!