groups
573 TopicsSynchronization issue in New Outlook for Mac – ״Failed to refresh subscriptions.״
Hello, I am using Microsoft 365 (Exchange Online) on Mac, running macOS 26.1 (Tahoe). My Outlook client is: Outlook for Mac Version 16.103.3 (25113013), with a Microsoft 365 Subscription license. Since yesterday morning, in the New Outlook interface, my inbox has suddenly appeared empty, and I constantly receive the following error message: “Failed to refresh subscriptions.” It’s important to note: In Legacy Outlook, everything works perfectly. The web version and the Outlook app on my mobile phone also work well. The issue persists regardless of the network I am on (home, office, cellular, etc.). Troubleshooting steps I already tried: • Updating Outlook to the latest version • Removing and re‑adding the account • Clearing cache and preferences • Formatting my Mac and reinstalling everything from scratch Unfortunately, none of these steps has resolved the issue. Is this a known bug, and is there a recommended workaround or an upcoming fix? Appreciate assistance on that issue.1.1KViews1like6CommentsWhy is Microsoft 365 setup (Groups + SharePoint + Domains) still so complex?
Microsoft 365 Setup Feedback Summary Summary of Experience: Setting up two small business workspaces (Cork & Clarity and Stone Clarity Consulting) in Microsoft 365 required navigating multiple disconnected systems including the Admin Center, Outlook, SharePoint, and an external DNS provider. The process was significantly more complex than expected and not intuitive for a non-technical user. Key Issues Encountered: 1. Identity and Account Confusion - Unclear whether to create separate users or use one account with aliases - Creating multiple users caused login confusion, broken permissions, and access issues 2. Domain and DNS Setup Complexity - Required switching between Microsoft and external DNS (Looka) - Instructions were unclear and required manual troubleshooting - No clear distinction between required and optional DNS records 3. Default Domain Confusion - New groups defaulted to the wrong domain - No visible option to change domain during group creation - Required changing global default domain (non-intuitive) 4. Inconsistent Group Behavior - Outlook groups and Teams-backed groups behave differently - No indication of differences or consequences - Groups appeared in some places but not others 5. Membership and Ownership Issues - Group creator was not consistently added as member - Ownership did not always persist after changes - Groups existed but were inaccessible or invisible 6. Outlook UI Limitations - Groups not visible despite existing and being correctly configured - No clear instructions on how to 'activate' or 'follow' groups 7. SharePoint Site Not Created Automatically - SharePoint sites were not created when groups were created - Required hidden steps: Outlook → Files → Open in SharePoint - No indication that the site did not exist yet 8. SharePoint Discovery Issues - Sites do not appear until manually accessed or followed - No onboarding or guidance for discovering sites 9. Ghost/Deleted Items Still Visible - Deleted group (Cork & Clarity Hub) remained visible - No clear distinction between deleted vs followed sites 10. Fragmented User Experience - Required switching between multiple platforms - No single place to manage or understand setup status - High cognitive load for basic configuration Conclusion: While Microsoft 365 is a powerful platform, the initial setup experience is overly complex and fragmented, especially for small businesses. Simplifying group creation, making SharePoint provisioning automatic and visible, and improving UI consistency across apps would significantly improve usability and adoption.58Views0likes1CommentThe Admin Center offers a uniquely retro approach to licensed group management
You can see the name of licensed groups from the licensing blade, but you can’t click it or copy the name. Instead, you manually retype it elsewhere—because nothing says “modern cloud platform” quite like a 1997‑era workflow.1KViews0likes1CommentNew Group Members not seeing Appointments
We are trying to determine why members that recently have joined a group do not see meetings that were scheduled before they joined, but are set for future dates. The one particular instance I'm chasing is a recurring meeting that was created before I joined the group. The person who created the invite has also updated the meeting details, should this not kick off some trigger to new groupies? Office 365 support has indicated that this is expected behavior. Would like to get a firm answer.47KViews0likes60CommentsCalendar items not sent to new members of group
Hello, I have created some calendar items in outlook that are sent to a group. Whenever I make a change in that group (either add or delete members) this calendar item is not updated. This means that new group members do not receive an invitation for existing meetings. What I need to do to resolve this, is to edit each such meeting, eg make a change in description, and then send it again. Only this way the new group members will get invited. I come from Google, where this feature works flawlessly and it seems very strange for outlook to force me to update each calendar item, just to update the recipients. It kind of defeats the whole purpose of using groups in calendar. Is there any way you can fix this please? Thank you! Kostas11KViews0likes6CommentsOffline Global Address Book Shows Hidden Office 365 Groups
How do I hide Office 365 Group email addresses from the OFFLINE Global Address List? They are hidden from the normal Global Address list via PowerShell commands. However, I cannot get them to be hidden in the OFFLINE Global Address List Here are the steps I've taken so far: Note: We are federated and synch from AD on prem to Azure AD Used the HiddenFromExchangeClientsEnabled cmdlet This was successful in removing the group from the "groups" section in my Outlook left hand navigation I also believe it serves a dual purpose of also hiding the email address from the standard Global Address List. I've seen folks say that HiddenFromExchangeClientsEnabled will only remove the group from Outlooks navigation section; however, the Microsoft documentation says that HiddenFromExchangeClientsEnabled will automatically evoke the HiddenFromAddressListsEnabled $True function. Just to be on the save side, I ran the HiddenFromAddressListsEnabled $True separately and I received a notice that the cmdlet ran successfully but that no changes were made...which verifies what I said above Additionally, I updated the Offline Global address book via the "send/receive" tab in the Outlook client After doing all of this, I am still able to search for and find the hidden group in the OFFLINE Global Address List. The normal Global Address List is working as expected. However, this does me no good if the Offline Global Address List is still showing an Office 365 group email address that I want to be hidden. Also, it has NOT been 24 hours since I hid the email. Maybe I just need to be patient enough for the Offline Global Address List to update on its own.Solved9.7KViews0likes3CommentsMigrating Shared Mailbox to O365 Group?
If we have a shared mailbox, lets say a years worth of history of emails, several folders in it, and we want to "migrate" over to an O365 Group: Does the conversations/inbox of a group have folder capabilities like a Shared Mailbox? Can you drag and drop/copy old emails into the group somehow? Can you drag and drop/copy conversations into your mailbox somehow? I had assumed the Group conversations acted like a shared mailbox, but now that we are testing it out, I dont really see that at all.Solved48KViews2likes14Comments