device management
1753 TopicsHeadset option missing from desktop
When I look at audio device options in the taskbar config popup and 'select a sound input' I only see speakers. Both my speakers and headset are plugged in. I have an MSI MAG X570 Tomahawk Wifi - it has 5 audio jacks - 3 for speakers and 2 for headset (output + mic). Audio is coming out of both speakers and headset, so I can turn the speakers on or turn them off and put the headset on. That's great, except the audio is not being channeled correctly by Windows, if I put a movie on with 5.1 sound, I can't hear some of the channels in the headset. And there is no way to select headset because Windows doesn't have a headset option. When I go into device manager, here's what I see... Those headset options are for my old headset, which was a USB headset, I now have a twin-jack headset. I've removed the usb dongle, I've even removed the devices in device manager and checked for changes. The Razer USB Sound Card just gets added back in by Windows. I'm not sure what to do here. It's useful to have both speakers and headset running at the same time because sometimes I will have both the headset on and the speakers running. But how do i know if audio is working correctly when some sources don't play correctly. And why was there a Headset option with my old headset and not my new one?8Views0likes0CommentsToday only: OEM Secure Boot Office Hours
Connect directly with OEMs and get answers to your questions about the Secure Boot certificate update process. From 7:00 AM PDT to 7:00 PM PDT, you can post your questions about update timelines, device compatibility, firmware readiness, deployment considerations, and how OEM-provided updates fit into the broader Secure Boot certificate update effort. Representatives from Acer, Asus, Cisco, Clevo, Dell, Fsas/Fujitsu, Honor, HP, Lenovo, LG, Surface, and Xiaomi will be monitoring the chat and provide answers throughout the day. (There is no on-camera or meeting component to this event. All Q&A will take place in the comments on the event page.) Ready to post your questions? Click here ➡️ OEM Secure Boot Office Hours31Views0likes1CommentThe Compress Folderfeature cannot compress files into .zip format and displays an error message.
When you select a file or folder in File Explorer, right-click, and choose “Send to” → “Compressed Folder,” a system pop-up appears stating that the compression operation cannot be completed, even though you have verified that there is sufficient disk space and the destination folder has write permissions. You can compress the file normally using third-party compression software.11Views0likes0CommentsComputer Freezes and Doesn’t Respond
Recently, my computer has frozen several times and stopped responding. When this happens, pressing any shortcut keys doesn’t work; I have to hold down the power button on the tower for about ten seconds to force a shutdown. Then, when I restart it for the first time, it usually gets stuck on the standby screen and can’t proceed to the PIN screen. It doesn’t return to normal until after I shut it down a second or third time, wait a while, and then restart it. This usually happens when I have several tabs open in Edge or Firefox and then try to open another program. The computer freezes immediately—the mouse cursor moves, but clicking anywhere has no effect. I’d like to know what’s causing this and what I should do to prevent it from happening again. OS: Windows 11 RAM: 32GB7Views0likes0CommentsInsider Windows Update Device stuck on build 26220.6972 — no updates since Oct 2025
I've been directed here by MS support. Device stuck on build 26220.6972 — no updates since Aug/Oct 2025 My Windows 11 Insider device is stuck on build 26220.6972 and has not received any cumulative or security updates since October 2025. The Insider Program page shows I’m enrolled, but there is no channel selector, and the WindowsSelfHost registry key is missing. WindowsUpdate.log shows no flighting activity, and the device does not detect new public releases or Insider builds. I believe the Insider backend is corrupted and Windows Update is unable to use either the public or Insider servicing channels. I need assistance restoring normal update functionality without performing a full reinstall. ⭐ Technical Version (for engineering‑level support) Subject: Insider backend corruption causing complete Windows Update servicing failure Summary: Device stuck on Insider build 26220.6972 (ge_release) with no cumulative updates since Oct 2025. Insider UI present but backend flighting configuration appears to be missing. Windows Update unable to access either Insider or public servicing channels. Technical details: Insider Program UI shows enrollment but no channel selector and no linked Microsoft account. The entire WindowsSelfHost registry structure is missing (root key and all subkeys). WindowsUpdate.log contains no flighting metadata, no applicability rules, and no Insider targeting entries. Update history shows no cumulative updates, servicing stack updates, or .NET updates since Oct 2025. Device does not detect new public releases or Insider builds. “Unenroll this device when the next version of Windows releases” toggle is ON, but unenrollment cannot occur because the device cannot detect new releases. Experience Pack updates continue (via separate pipeline), confirming partial servicing functionality. System appears stuck in a UI‑enrolled but backend‑detached Insider state, preventing both Insider and public updates. Impact: Windows Update servicing is non‑functional. Device is missing ~8 months of quality patches and cumulative updates. I cannot receive Insider builds or public releases. Cannot automatically unenroll at next major release. Request: Guidance on restoring Windows Update servicing and Insider backend without a full OS reinstall. Specifically need assistance re‑establishing flighting configuration or safely resetting Insider enrollment. System info: Windows 11 Pro, Version 25H2 OS Build: 26220.6972 Experience Pack: 1000.26100.265.0 Last cumulative update: October 202550Views1like3CommentsHow can I format an SSD to ReFS on Windows 11?
From what's been read, ReFS is more resilient and better suited for certain workloads, but the standard format options in Windows Explorer don't seem to list it as an available choice — only NTFS and exFAT show up. Not entirely clear whether ReFS is only available on certain editions of Windows 11 or if there's a specific ReFS disk formatting available. What's the correct way to format an ssd to ReFs, and is PowerShell the only realistic option here?95Views0likes9CommentsThe Desktop button on the Windows 11 taskbar does not immediately display the desktop when clicked
When you click the Show Desktop button in the far right corner of the taskbar, open windows are not fully minimized; one or two windows remain visible on the desktop. The desktop is not fully displayed until you click the button again or manually minimize the remaining windows, which reduces the efficiency of quickly returning to the desktop.14Views0likes1Comment