Deleting AutoAttendants and CallQueue
Hello There are commands to delete AutoAttendants and CallQueue. But I get allways an error "Can't remove the Auto Attendant. Auto Attendant is still referenced by Endpoints Ids" Even if all Ressource Accounts are deleted a day before. These Auto Attendants and CallQueues are configured as Calling ID's When I manually delete them after removing there also an error that call queue time was to low. Is it possible to force the deletion. Regards JFM_12
Adaptive Card embedded audio doesn't play
Hi Everyone I have an adaptive card that was working until this week. I've got a workflow that sends an email when a voicemail is received, then saves the voicemail in SharePoint and sends the audio file embedded in an adaptive card in Teams. The code isn't complicated, I've just put the sharing link as a variable and then it's more or less like this: "type": "Media", "sources": [ { "mimeType": "audio/wav", "url": "@{variables('VoicemailLink')})" } ] It was working last week, and I didn't change anything. I've put a quick workaround in to put a hyperlink to the voicemail in the text of the adaptive card, and that seems fine so the variable link is working and the saved audio file is working, it's just not embedding the file nicely into the card. It opens up in a browser window instead. Has there been an update to adaptive cards or Teams that might break this sort of thing? Thanks for your help.
Adaptive card is not getting updated in new Team client
We are working on bot framework (version 4) and using teams channel for bot communication. Currently teams client has updated to the newer versions with channel information. We are sending adaptive card to the teams and on button click the adaptive card will be getting updated. It was working fine in the old teams client But in new teams client web app , card is not getting updated every time. Either we need to change the channel or refresh the browser . Also we are not able to see any notifications of new messages that we are sending bot . We need to refresh or change the channel to see the notification message. Same behavior we have seen in teams client app also sometimes. Card was not getting updated exactly when we click on the button. We use the time stamp as a unique key for updating the card so that no conflict happens. Also there was no network issues while updating the card Is the issue with new teams web client or is there any suggestions that we can do to update the card at the same time we do button click.
Questions About Alternatives to Multi-Tenant Bots After July 31, 2025 Deprecation
Hello, As the ability to create multi-tenant bots in Azure will be discontinued after July 31, 2025, I’d like to ask if there are any viable alternatives available now? If I create a single-tenant bot and publish it to the Teams App Store, will users from other tenants still be able to interact with the bot? Additionally, will the bot be able to access their basic user profile information (only user name and aadObjectId) and conversation data? From my understanding, access tokens obtained using the client ID and client secret are tenant-scoped, meaning they are not valid across other tenants. As a result, the bot cannot access user information such as profile photos or email addresses from users in other tenants — is that correct? I'd really appreciate any clarification or recommended best practices on this. Thank you!
app.Context.channel.displayName not working
Hi, We have a tab application which is added the new teams channel where we read channel name through TeamsJS SDK . We could see app.Context.channel.displayName returning "General" as channel name for the first channel created in Teams and not returning actual value. Need your help on this Thanks, Mithun
Deeplink Navigation Issue in Published MS Teams Custom App on Mobile Devices (iOS & Android)
Description: We are experiencing an issue with navigation in our published MS Teams custom app. The app has a Tab with personal scope and a Bot. The problem arises for a few users (mostly on iOS devices) when they navigate to the Tab from the chat section of the Bot by clicking on a button that deeplinks to the Tab. Expected Behavior: The button click should trigger the deeplink and open the designated Tab and the specific page within the Tab in MS Teams app. Actual Behavior: iOS devices display an error message "Link not Supported. You can't open this link on the mobile app. Please open it on the desktop or web app." Android devices successfully open the Tab, but navigate to the default home page instead of the intended page within the Tab. Error Message: Details: The navigation works perfectly on the Desktop App and Web Browser. Sample Deeplink Used: let obj = { "params": paramsObj, "subdomain": subdomain, "pageRoute": "home" }; let subEntityId = { "subEntityId": obj }; var encodedWebUrl = ""; var encodedContext = encodeURI(JSON.stringify(subEntityId)); let tabUrl = "https://teams.microsoft.com/l/entity/" + manifestObj.id + "/agentTabId?webUrl=" + encodedWebUrl + "&label=entityLabel&context=" + encodedContext; cardObj = { ... { title: 'Open in Tab', type: 'Action.OpenUrl', url: tabUrl, } ... } Request: We need assistance in resolving this issue to ensure smooth navigation for all users, especially on iOS devices. Additionally, we need guidance on ensuring that Android devices navigate to the correct page within the Tab rather than the default home page. Thank you for your support.Side-panel Teams meeting app becomes unusable but stays open/visible when user joins a breakout room
I am working with a side-panel Teams meeting app. A customer noticed behavior that I have been able to replicate but have not found an explanation for, or a way to prevent. Issue summary When a user has a side panel app open, and the user is pushed into a Teams meeting breakout room, the side panel app remains open/visible but the app content disappears (making the app unusable). Replicating this behavior 1. User has app open in Teams meeting side panel. In the below screenshot, note that the app is listed in the interface (red circle), and open in the side panel. 2. User is pushed into a breakout room. The user does not interact with the interface and is automatically pushed into a breakout room. 3. Upon joining the breakout room, the app appears to remain open in the side panel, but the content disappears. In the below screenshot, note that: The side panel app content is now empty/blank. The app icon disappears from the Teams meeting interface (red circle). This is expected, but just want to note that the app is not attached to the breakout room at all. Thoughts My understanding is that apps don't carry over from the main Teams meeting into breakout rooms (though apps can still be added inside of breakout rooms), so the curiosity here is why the side panel app remains open when moving from the main room to a breakout room. And one more interesting note — using the three dots and "Reload" on a side panel app gets the app to reload and work again inside the breakout room, despite the app not being listed as an interface tab within the breakout room. I don't necessarily need the app to remain usable as a user joins a breakout room, but I am wondering what's going on here with the app remaining open/visible.
Can I create an Azure Key Vault from a Teams app in the customer’s tenant?
Hi everyone, I’m building a Teams app and want to support this flow: A customer admin opens the app and sees a setup dialog. They enter subscription/resource group details. The app then creates a new Azure Key Vault in the customer’s tenant. My questions: Is it feasible for a Teams app to create a Key Vault in the customer’s tenant? What is the recommended way to request the necessary permissions? (e.g., Azure AD OAuth2 consent for ARM API access?) Or is best practice for the customer to create the Key Vault themselves and just grant my app access? Thanks!callRecord.id no longer matches call.callChainId — how to link live calls to call records?
I’m tracking information about live Teams meetings while they’re in progress. Each live meeting (call) has a call.id that I use to uniquely identify and store data in my database. Once the call ends, I query the communications/callRecords endpoint to retrieve metadata about that call. My expectation was to use some stable identifier to link the live call to its corresponding call record, but this is where things break down. Previously, I found that call.callChainId from the live call object matched the callRecord.id from the callRecords endpoint. That made it really easy to link the two. But recently, this seems to have changed — the callRecord.id is now different from both the call.id and the call.callChainId, making it impossible to reliably connect my in-call data with the post-call metadata. What I’m trying to figure out: Is there any stable property in the live call object (besides id or callChainId) that also shows up in the callRecord so I can match them? Meeting URL doesn’t work for my use case because it’s the same for recurring meetings. I’m already listening for call record change notifications and processing them — the issue is linking them back to the original live call I tracked. Any guidance on this would be super helpful. Has the meaning or behavior of callChainId changed recently? Is there another identifier I can depend on? Thanks!Microsoft Teams Bot OAuth login shows blank screen and closes without signing in
I’m building a Microsoft Teams bot using Azure AD OAuth (SSO) with Bot Framework. When I click Sign in, the OAuth popup in Teams shows a blank screen for a moment, then closes automatically without signing me in. What I’ve Done Added redirect URI in Azure App Registration: https://token.botframework.com/.auth/web/redirect Enabled Access tokens and ID tokens in App Registration → Authentication. Configured OAuth connection in Bot Channels Registration (ConnectionName matches my bot code). Verified client ID, client secret, and tenant ID are correct. Code bot.js require("dotenv").config(); const { TeamsActivityHandler } = require("botbuilder"); const { Client } = require("@microsoft/microsoft-graph-client"); const { DialogSet, DialogTurnStatus, OAuthPrompt, WaterfallDialog } = require("botbuilder-dialogs"); require("isomorphic-fetch"); const OAUTH_PROMPT = "OAuthPrompt"; const MAIN_DIALOG = "MainDialog"; class BotActivityHandler extends TeamsActivityHandler { constructor(conversationState, userState) { super(); this.conversationState = conversationState; this.userState = userState; this.dialogState = this.conversationState.createProperty("DialogState"); this.dialogs = new DialogSet(this.dialogState); // OAuthPrompt for Teams SSO this.dialogs.add( new OAuthPrompt(OAUTH_PROMPT, { connectionName: process.env.CONNECTION_NAME, text: "Please sign in to continue", title: "Sign In", timeout: 300000, }) ); this.dialogs.add( new WaterfallDialog(MAIN_DIALOG, [ this.promptStep.bind(this), this.handleFileStep.bind(this), ]) ); this.onMessage(async (context, next) => { const text = (context.activity.text || "").trim().toLowerCase(); const dialogCtx = await this.dialogs.createContext(context); if (text.startsWith("/")) { // ...handle commands... } else { const results = await dialogCtx.continueDialog(); if (results.status === DialogTurnStatus.empty) { if (context.activity.attachments?.length > 0) { await dialogCtx.beginDialog(MAIN_DIALOG, { file: context.activity.attachments[0], }); } else { await context.sendActivity("Upload a file or type /help."); } } } await next(); }); } async promptStep(stepContext) { return await stepContext.beginDialog(OAUTH_PROMPT); } async handleFileStep(stepContext) { const tokenResponse = stepContext.result; if (!tokenResponse?.token) { await stepContext.context.sendActivity("Please sign in to access files."); return await stepContext.endDialog(); } const token = tokenResponse.token; // Use token with Microsoft Graph API // ... return await stepContext.endDialog(); } } module.exports.BotActivityHandler = BotActivityHandler; Problem OAuth popup appears, then closes without completing login. No token is returned to the bot. Questions Why does the OAuth popup in Teams close immediately without signing in? Where can I see detailed error logs for OAuth failures? Azure AD sign-in logs? Application Insights (do I need to configure Instrumentation Key in Bot Service)? Environment Bot Framework v4 (Node.js) Azure Bot Service Microsoft Teams channel Azure AD v2 OAuth
