AI at work: Learn, build, and grow with Microsoft Copilot and agents
Explore new Copilot modes, learn the basics of AI FinOps, and understand what’s next for agents. Microsoft is reimagining Copilot, bringing familiar tools together with new capabilities that help people and organizations build, customize, and scale AI across work. For a full overview of what’s new, read the Official Microsoft Blog. To help you make the most of what’s new, start with the new AI at Work playlist in AI Skills Navigator. This playlist brings together practical learning to help you choose and use the Copilot mode that best fits your role and your work. AI Skills Navigator brings Microsoft learning into one place, helping individuals and teams find curated learning by role or goal, create custom learning plans, and track team progress. One Copilot, new ways of working with AI The AI at Work playlist starts by helping you understand how the Copilot app’s three new capabilities support connected ways of working with AI: Home is your new starting point, where Chat and Cowork come together. Chat answers questions, explores ideas, and completes everyday tasks. Cowork collaborates on complex, multi-step work. Code extends solution-building to every knowledge worker. Autopilot is a persistent, proactive, and personal agent that keeps working even when you’re not. The playlist helps you recognize when and how to use each mode to move from an idea or need to an outcome. Learn by doing with the AI at Work playlist The new AI at Work playlist in AI Skills Navigator shows you how to use the new Copilot in three practical areas. Navigate the new Copilot modes. Learn how the Copilot app supports different kinds of work, from answering questions and collaborating on deliverables to building solutions and delegating ongoing tasks. Balance usage, cost, and value. Explore AI financial operations (AI FinOps) concepts for business professionals, administrators, and builders, including responsible consumption and managing usage and cost. For a deeper look, read the FinOps for AI blog. Understand how agents are evolving. Build familiarity with Copilot Studio and agent harnesses. Explore how agents can support increasingly connected, multi-step work. For the full news, read the Copilot Studio blog. Put one skill into practice How do you make the most of the new Copilot in your role? Choose a task you know well. Define the outcome, give Copilot useful context, choose whether to collaborate, build, or delegate, and review the result with judgment. As Copilot evolves, that cycle can help your skills evolve with it. Explore the AI at Work playlist in AI Skills Navigator and choose one new skill to put into practice today.Inside the AB-620 Beta Exam: A Real-World Experience
I recently had a different kind of certification experience and wanted to share it with the community. After completing multiple certifications across the Microsoft ecosystem, I decided to take my first beta exam: AB-620 – Microsoft Certified: AI Agent Builder Associate. I registered early using the beta promo code (AB620Sunny26), which provided 80% off, reducing the cost from $165 USD to about $33 USD (valid for exams booked on or before May 12, 2026). What makes beta exams unique? This was not a typical certification experience. Beta exams are released before general availability, which means: There are limited or no preparation resources (no practice tests, minimal guidance) Some questions may feel ambiguous or still being refined The exam often includes more questions than the final version However, there are strong advantages: You can earn the certification earlier than the general public The certification holds the same value as the live exam You help improve exam quality through feedback (Microsoft reviews all beta comments) The discount and exam voucher make it very cost-effective It validates real-world experience, not just theoretical knowledge Important considerations There are a few trade-offs to be aware of: Results are delayed - typically 10–12 weeks You only get one attempt during the beta period The exam scope may feel broader or less predictable Who should take this exam? If you already have hands-on experience with: Azure Microsoft 365 Copilot Copilot Studio Power Platform …then this beta exam is a great opportunity to validate your skills early. You can find more details here: https://learn.microsoft.com/en-us/credentials/certifications/ai-agent-builder-associate/ I’ve now completed the exam and am currently in the waiting phase. According to Microsoft: "You'll receive your score about 10 days after the exam goes live - approximately 10–12 weeks after the beta period begins." Final thought If you are confident in your practical experience and comfortable navigating uncertainty, I would definitely encourage you to consider beta exams. They are a great way to stay ahead and contribute to the certification ecosystem.
Access issue with Copilot Studio in Microsoft Learn Applied Skills lab
Hello Microsoft Community, I am currently working on the Microsoft Learn Applied Skills exercise: “Create your customer service agent” using Copilot Studio. When attempting to sign in, I am using my personal Gmail account. However, I receive an error stating that personal Microsoft accounts are not supported, and I am unable to proceed with the lab. Is a Microsoft Entra ID work/school account required to access Copilot Studio for this exercise? Thanks in advance.
