Painful behavior of "slash" ("/") in chat prompts
I know about the /commands (/reset, /help, ...) in Copilot powered applications where hitting "/" triggers auto-completion suggestions. Here we are talking about Copilot chat (Teams or Web app for instance) Each time you hit the "/" key, it pops up a menu inviting you to upload files, preventing you from going on typing until you hit the <esc> key. That's too disruptive. That would be ok if the upload menu what acting like a suggestion -- You may select with arrow keys if you wish, or just go on typing if you just need a "/" in your prompts. Please consider disabling this "feature" or I at least enhancing it so the upload menu is not modal and gets dismissed when you go on typing. Comments positive or negative are welcome, thumbs up too 😉
Copilot Notebooks chat and file creation
I recently have access to the Notebooks in Copilot after the recent update, including chat search!, when using chat within a created notebook, has anyone else seen an issue with Copilot making the document actually available for download? I've tried different ways and only get it telling me the file is ready to download in this location: "sandbox:/mnt/data/[filename is listed here]". My first thought was maybe it wa just putting this newly generated file into the References within the Notebook...but it was not. If I get out of the chat in a Notebook and just start a new web or work chat and ask for the same file to be created, it works as usual with a link to download.
Copilot Chat page displays "Coming Soon" message
Over the past couple of days, I've had several people in my org report that they see a "Coming Soon" page when attempting to use Microsoft 365 Copilot Chat (see included image). The two people reporting the issue to me this week both have Microsoft 365 E3 licenses with standard Copilot Chat included, and they were not seeing this page last week. I tested with an account that has that same licensing as well as an account that has Microsoft 365 Copilot license, but I could not recreate the issue. For the people impacted, here is what I've noticed: It occurs in both Chrome and Edge. It occurs when the URLs in the address bar are m365.cloud.microsoft or copilot.cloud.microsoft The Edge sidebar app for Copilot seems to work, but when the popout button is used, it displays the "Coming Soon" message. If anyone has some insight on this or additional troubleshooting guidance, I'd greatly appreciate it! Thanks!How to start with your Copilot habit
Are you serious about integrating Copilot in your daily flow? But it is hard to stick to it! 🙄 Take a look to these tips. 👇 The trick is to build the Copilot habit A habit, an action that sticks over time. Habits are quite difficult to adopt. One thing is to wish to use Copilot every day. And literally another is to in fact use Copilot every day. At the end of the day, here's the big question: How to get from where you are with Copilot today To where you want to be with Copilot 🎯 1. Pick a fresh start Why? ✅ Fresh starts put you in the right mental state. ✅ They give you permission to reinvent your daily routine. ✅ They help you build on existing habits to adopt new ones. It’s like when the counter resets to 0. It’s like restarting your computer. Suddenly, everything runs more smoothly. 💡 What is a fresh start? September is all about fresh starts. School begins. Summer ends. Fall kicks off. The most popular fresh start is New Years Eve. Fresh starts can be also related to major changes, like moving in to a new apartment. How to use a fresh start? 1️⃣ Set a goal: Think of one area where you want to improve with Copilot. For example, I want to prioritize better so my daily actions align more consistently with my goals. 2️⃣ Choose a fresh start date: Brainstorm upcoming dates that could mark a new chapter with Copilot. How about now the fall kick-off? 🍁 For me, the end of summer signals a new beginning. My fresh start is September 15. 3️⃣ Make it concrete: Write down the new habit you want to build. Good intentions alone won’t create lasting change—they’re easy to forget. By writing your intentions, you are more likely to commit. 2. Formulate your new Copilot habit Behavioral scientists agree on linking a new habit to an existing one makes it easier to adopt. I use James Clear’s Atomic Habits framework to make my habit specific and actionable: “When situation X happens, then I will do Y.” Where X is the trigger, an existing habit already part of your daily flow. Where Y is the new Copilot habit you want to build. Here’s my commitment: 👉 When I open my calendar in the morning, I will use Copilot to identify my top 3 priorities for the day. Here is a simple formular to formulate your new Copilot habit: Formulated habit = your goal + fresh start date + written intentions 3. Make your new habit convenient If Copilot is difficult to access, chances are that you forget to use it. Set you up for success. How? Make it easier for you to use Copilot. Quick access to Copilot is key Currently the quickest way to start chatting with Copilot is pressing Win + C on Windows. At the moment, the easiest way to use M365 Copilot is using the M365 Copilot app on desktop and mobile. Why? The app is pre-installed with Windows. It is pinned to the taskbar by default. It starts when you log in, but minimised. Create the M365 Copilot app shortcut, if you are one of those who prefers to use desktop shortcuts. How? Open the M365 Copilot app >> Click on the ellipses next to your profile pic menu >> Select "Pinning and start" >> Click on "Create desktop shortcut". That's it! Do you have more tips to build your Copilot habit? I would love to hear them all! Hint the comment button and share them 👇Supercharge Customer Experiences Integrate Microsoft 365 with Customer Engagement Apps
In today’s digital-first world, seamless collaboration and data visibility are key to delivering superior customer experiences. Many organizations already leverage Microsoft 365 for productivity and collaboration, while also using CRM or customer engagement platforms like Microsoft Dynamics 365, Salesforce, or others to manage customer interactions. But what if these two worlds could work more closely together? By integrating Microsoft 365 with customer engagement apps, businesses can empower teams, streamline workflows, and deliver more personalized, timely customer interactions—all without leaving their everyday tools. https://dellenny.com/supercharge-customer-experiences-integrate-microsoft-365-with-customer-engagement-apps/
