Showing available dates as unavailable
Hi We have a booking page with 4 services that people can book. Out of the blue, two of the services have become unavailable at strange times and dates, even though nothing has been booked in their calendars, nor have any days off or other events that should prevent availability been scheduled. I have checked the available working hours for all the services, and nothing should prevent them from being available.
Availability not showing correctly for 1 meeting type
Hey everyone! I have three meeting types on my Bookings page (15 minute, 30 minute, and 1 hour). The 30 minute meeting (the most commonly used one) is no longer showing my availability correctly. It shows that I am booked up way more than I am making it difficult for people to make meetings with me without coordinating them directly. I've tried all the recommended troubleshooting. Any thoughts on what might be causing this? TIA!
Bookings page freezes browser
Hello, My Bookings page freezes and crashes browsers. It will open and display normally but you are entirely unable to click on anything. Here's what I have tested thus far : - Changing the length and type of meetings - Changing the header image - Unlinking any calendar, resetting connections - Deleting any other Bookings calendar my account was associated with Nothing has helped in any way whatsoever. The problem is not related with my institution as all of my colleagues' account work properly, with similar numbers of meeting types. Has anyone else had that issue? Any other elements I should test? Thank you all for your time!
No more than 2 slots available for services
Hi, I am currently having an issue with bookings in which I have defined one service for every member of my team. They have different schedules, but some days there may be 5 people at the same time working. However I don't want them to be all on meetings at the same time. Is there an option that allows me that, if two members are scheduled on a meeting on a specific day and time, the other services calendars are unavailable to book? Thanks, CarlosMax number of Guests that can be assigned as Staff
Hi, we are currently running into an issue with a Booking page, where we currently have 16 “staff” accounts; 3 of those are internal Staff with “Team Member” status. The rest are outside faculty with “Guest” status. The issue is it doesn't appear we are able to add any more "guests". It lets us go through the complete add process and submit with no error messages, but the new member never appears. Has anyone ever experienced this or no of a limit on the number of "guests" that can be added as staff? Thanks
MS Bookings glitches across timezones
Hello, thanks for reading. Problem: Staff calendars not appearing properly across time zones in MS Bookings In Microsoft Bookings, staff create recurring Free slots in Outlook to mark availability for schedulers. These slots always display in the business’ timezone, regardless of the viewer’s timezone. However, all other calendar items (including Bookings appointments, as well as outlook events) shift to the local timezone of the calendar viewer. This mismatch causes schedulers to place appointments that appear to fit to them, but staff in other timezones see them shifted outside the intended Free slots, creating conflicts and misaligned bookings. Example: Business timezone = MST. Scheduler timezone = MST. Staff timezone = PST. 1. Staff creates a recurring Free slot from 12:00–1:00pm PST (which shows correctly as 1:00–2:00pm MST in the shared business calendar). 2. Scheduler (in MST) books a 1:00pm MST appointment, believing it fits inside the Free slot. But on the staff’s Outlook calendar, the booking appears at 12:00pm PST, which is outside their Free slot, and at an objectively different time. I have verified that the staff and scheduler have correctly identified their timezones via Outlook on the Web > Settings > General > Language and time > Current time zone.Syncing calendar with Bookings for a shared email account
Hi! I'm trying to create a booking system for a 1-user database. I used my institution's general email account, which is not associated with a particular staff member. I created the shared Bookings page. I added the general email account to it as a staff member. I made myself unavailable for the Bookings page, so that all bookings will go to the general account. However, I am not able to sync the manually added calendar events with Microsoft Bookings. In other words, if I manually add a booking to the general account's calendar, it doesn't show on Microsoft Bookings that the slot has been taken. I believe the solution is to select 'Events on Office calendar affect availability' under Edit Staff. However, the option is greyed out. I asked my institution's IT department, but they were unfamiliar with this. As it is a shared mail box, they don't think it has an admin. My questions are, is it possible to sync a calendar with Bookings for a general account without an admin? If yes, how do you do it? I hope this makes sense. Please let me know if anything is unclear and I will try to explain more. Thank you very much in advance for your help!
Bookings shows available time slots even though it is booked in my calendar
I created a personal booking page. But I do not see the time slots displayed in my calendar and when I go to the booking page, all time are available completely not taking into account the meetings that are already in my calendar. Why in the name of god would you ever design a self booking function that does not look at existing meetings in the target calendar. Worked with google self scheduler and calendly and this is absolutely a non existing problem for both of these platforms. Now transitioned to 365 and I can't seem to get a simple feature as a self scheduler set up :( Attached a screenshot of all the available configuration options. So 2 questions: - I want to see the blocks in my calendar (attached an example of google self scheduler how it shows up in your calendar - it completely ignores meetings in my calendar and lets people book those slots leading to double bookings. Please help me out.
