best practices
11 TopicsWhat's the biggest challenge your small business is facing with technology right now?
Hi everyone, We're curious to hear from you all about any technology challenges your business is currently facing. Whether it's managing remote work, cybersecurity concerns, or finding the right tools to streamline operations, let's share our experiences and solutions. Your insights could help others in the community who might be facing similar issues. Looking forward to hearing your thoughts!Shape the Future of Microsoft 365! 🚀 Share your feedback in our quick 5-minute survey!
We’re seeking customer feedback on an upcoming feature set related to security settings and device management in Microsoft 365. Please share your thoughts by filling out this 5-minute survey: https://forms.office.com/r/ynx42a41th If you’re interested in providing additional feedback, feel free to comment below.In person events geared towards small and medium businesses
Are you looking for events that provide insights on scaling your business? Check out the Genesis Catalyst Expo: Strategies for Scaling Your Business on Thursday, September 12th hosted by Genesis Bank in Newport Beach, CA. This is an exclusive speaker series and expo designed to help businesses scale their operations efficiently and effectively. The diverse array of experts from HR, legal, marketing, business development, technology, innovation, and municipal resources, will share their insights and resources to help ensure your organization's success. RSVP today! What other events are coming up in your area that relate to the small and medium business community? Share below in the comments!Microsoft 365 Champions Community Call - On Demand
Rewatch the latestMicrosoft 365 Champions community call, featuring host@TiffanyLee, joined by guests@Josh Leporatiand@Heather Newman, now on demand! This call covers recent M365 updates and focuses on how the team will be utilizing the Tech Community for upcoming events. If you're not familiar with the M365 Champions, you can learn more here -https://aka.ms/M365Champions Champions help build, grow, and sustain your Microsoft 365 rollout by evangelizing and helping their peers with the new technology. Champions are not only passionate about what they do but also passionate about seeing the success of others. Let us know in the comments what topics you would like covered in future community calls!Example of a business using Copilot for Microsoft 365
Discover how PKSHA benefits from using Copilot for Microsoft 365 across their teams, including customer success. This team manages dozens of weekly client calls and uses Copilot for call preparation, note-taking, and meeting recaps. One employee reported spending 3-4 hours analyzing data to prepare for a single customer call, and now can do that same work in under an hour. With the time she saves, she’s now able to be more proactive with her customers and deliver a higher quality of service. Is anyone else using Copilot to save time and provide faster customer service? Share your use cases in the comments, we are always looking for small and medium businesses to highlight through these stories!Best way to set up computers for new employees in small office
We are a small office of 2 (soon will be 3) employees. We recently purchased a new computer to replace the one I have been using. I'm trying to figure out the best way to set up my computer and the computer for the new employee. My supervisor currently has Office 2021 Home and Student installed on her computer. I was going to install the same thing on my new computer. But I've also been asked to install something on the computer for the new employee as well. If I use my Microsoft account to install Office 2021 Home/Student on my computer - how do I go about setting up the new computer? I don't know that I can be logged in and purchase Office 2021 Home/Student under my Microsoft account, can I? Once I purchase it, doesn't the license go with the account that was logged in to purchase it? We also talked about just creating a generic Microsoft account - like "help" or "tech" or something. But then we would have to sign in to Microsoft using that account and all the purchases would be under that account. What's the best practice here? What's the best way to set up my computer and the computer for the new employee? What have you found that works and what doesn't work? Thanks!Help and learning for small and medium businesses
Looking to improve your small and medium business operations? Visit the Microsoft Small Business Learning site for a range of useful resources. This Microsoft learning site shares opportunities about getting started with new apps along with tutorial videos and how-to articles. You can also find guidance for your specific business goals including how to create branded emails, how to better manage team tasks, and how to choose the right templates for your projects. Let us know what other resources you would find helpful for growing your business!Grow your Business with Copilot for Microsoft 365 - July 2024
Check out the latest monthly installment of the Grow Your Business with Copilot for Microsoft 365 blog, featuring Joos, a small company based in the United Kingdom. Learn how Joos is usingCopilot to expand by growing their customer base, collaborating more efficiently, and shifting their focus from routine tasks to more impactful work. We are always on the lookout for new customer features! Share in the comments how your small or medium business is using Copilot to help further your company growth or assist with achieving your business goals.Welcome to the Small and Medium Business Community!
We’re so glad you are here! This is space for small and medium businesses to post questions and engage with both Microsoft and peers on what is top of mind. As Microsoft employees, we’re committed to providing the most up to date information about our products and solutions that help you run your business. We have engineering, marketing, even user on standby monitoring the discussions, so please ask your questions! We’ll also be hosting AMAs and kicking off discussions to help you get the information and advice that you need – so be sure to follow this community and stay tuned for more. Drop a hello in the comments and let us know what you’d like to see featured in this community.