Teams having very loud white noise when no one is speaking
Using Microsoft Teams in work meetings I have noticed a very loud white noise that only appears when no one is talking. I know it is not about microphones, because I have been in meetings where everyone were muted and were waiting for the meeting to start and the white noise just kept on buzzing. The white noise starts as gentle but gets louder and louder if no one is talking until it reaches its peak as a very loud buzzing. I have tried to search for answers but only one I found was about "Teams certified microphone" which I do not possess, but Teams is the only voice communication service to cause this noise so I'm not convinced it's a microphone issue. Help & solution greatly appreciated. - Jonas
Working with Teams Voice and getting authentication codes from banks
HI, We are a small financial services firm and have pulled the trigger on the move to Teams voice. So far, it has been working somewhat, but by far, the biggest issue we're having is getting bank codes from banks when trying to log in. We can't change the number on file with the banks without getting an authentication code, and we can't get authentication codes because the AA times out the recording before we can pick it up. The way we have it set up is the main number (the number the banks have) is set to an AA. The auto-attendant allows callers to hit 0 to get an operator. Also, the AA times out after repeating the message 3 times and transfers to operator. If the operator doesn't answer after 15 seconds, the call forwards to hunt group which rings all users. If there was a way to set the AA to not repeat 3 times, it might work. There is no way to tell the banks to press 0 and we can't change the numbers (I was suggesting users change the numbers with the banks to their direct line) without getting the codes. Has anyone dealt with this before? Any suggestions? Thanks in advance.
(Voice) How long for SMS 10DLC? (30 days!?)
Hello, I submitted my 10DLC request in the first week of April, and it has gone unattended for almost 30 days now. There is no way to submit a service request for a status update. I tried creating a ticket using the PNSC but they will not help me no matter which case type I choose:Teams dial pad missing due to RegistarPool Attribute
Not a question but thought this should share in the community with my blog post and recent finding. Most common issues after moving/migrating users to Teams from SfB were few, Teams license assigned or assigned license change not replicate on time or delay. License was Phone System since this was Direct Routing work. is enable for Enterprise voice. Whether the user assigned a Voice Routing Policy. Whether the user assigned a Teams Calling Policy. Registar Pool missing/ empty. I found this new experience and read full article - Teams dial pad missing due to Registar Pool Attribute I got help from my old friend (MS Premier support) to do the replication in Backend @Muninder PS Thanks Reach out to me on Madushka Dias (@madushka) / Twitter or https://www.linkedin.com/in/madushkadias/.
Teams Call Queues and ringback
Hello all, Trying to setup a new phone system using teams. We currently use hunt groups on the current phone system that dials a group of people, if no one has answered within a time period, it drops them to a voicemail box. Also, if someone declines a call, it doesn't ring them back. Is that possible in Teams? I have the CallQ working, but only testing with 2 people currently. What I want is if both of us decline the call, then it goes to the group voicemail box. Currently it just keeps ringing the same people over and over. Thanks!
Voicemail not showing up on Microsoft Teams
Hi Everyone Hoping to get some help with this. We are just starting to role out Microsoft Team as phone system. We have Exchange Online, Microsoft Team with 365 Phone system and are using Direct routing. On certain users if voicemail is left, they get notification on their email and on the Microsoft Team Activity notification but when you go to voicemail tab under Call. Its blank. I'm myself is not having this issue. Just want to see if anyone else have any idea what route cause is.
