Teams having very loud white noise when no one is speaking
Using Microsoft Teams in work meetings I have noticed a very loud white noise that only appears when no one is talking. I know it is not about microphones, because I have been in meetings where everyone were muted and were waiting for the meeting to start and the white noise just kept on buzzing. The white noise starts as gentle but gets louder and louder if no one is talking until it reaches its peak as a very loud buzzing. I have tried to search for answers but only one I found was about "Teams certified microphone" which I do not possess, but Teams is the only voice communication service to cause this noise so I'm not convinced it's a microphone issue. Help & solution greatly appreciated. - Jonas
(Voice) How long for SMS 10DLC? (30 days!?)
Hello, I submitted my 10DLC request in the first week of April, and it has gone unattended for almost 30 days now. There is no way to submit a service request for a status update. I tried creating a ticket using the PNSC but they will not help me no matter which case type I choose:
skype phone number transfer to teams
Hi Microsoft community. I hope you will be able to help me with this question. In company I work for, we have a skype number set up. We use this skype number for our customer service. Now, since skype is about to reach EOL, and we would like to have better control over this account we want to transfer this number to Teams. This number ,account was created years ago and it was requested as a new number. Therefore, the provider for this number is SKYPE/MICROSOFT. I have read bunch of articles and tutorials on how to port a number to teams, however this (wheatear done by automated wizard in office of send manually to PSTN service desk) requires a lot of information that I don't have. I have credentials to this skype account, phone number that is associated with it, but I can not figure out how to transfer it to teams. Can you please advise ? It really sucks that MS Skype is about to reach EOL and there is no clear information about how to transfer from number from skype to teams. Community Skype for Business Adoption
How to set voicemails to go to a Call Queue Team Channel
I'm setting up a new call queue and AA for our front desk and I see in the Channel I have setup for calls to get routed to a voicemail tab but there appears to be no way to actually send calls here either in the AA or call queue in the Teams admin page. And as usual there is 0 how to from MS on this just heres all the settings just figure it out, without going into all the gotcha's built into the system. Yes I know I can send this to a personal or group email box that is not what I'm trying to do.
Skype phone numbers we are using for US, AU are not working at all, we need help please
We have already paid for yearly renting of the Skype phone numbers we are using for US, AU and these are not working because are not getting redirected after the right settings in place, also the voicemails are not working at all, no settings working at all and after paying there is no one to talk to and report the issue, no email of support, no department of support to send ticket, no phone number, absolutely nothing to provide you support as client for something that you paid and is not working!!! I have tried to adjust the settings based on the forms from the Skype app for windows also from the Skype app for web and I tried both the redirect also the voicemail and none of them working to be setup. So disappointed and we already paid for 1 year in advance for both of them. We need help!
Now Available: Teams Phone with Calling Plan
W e’re pleased to announce that Teams Phone with Calling Plan is now available for purchase via partners in 31 markets. The product can also be purchased directly on the Teams Phone website in the US and UK, with the rest of the markets launching in February.Response Groups and Not Ringing a Person in the Group
We have have response groups set up for almost two years. Recently, I have started having reports that some people in the group do not get calls to the response group. I confirmed that the response group is set up as parallel routing method. I cannot get the call to go to their phone. I signed on a test phone in my office and the call never rings their phone. However, the other three people in that office their phones ring. I have tried removing and adding them back to the group. I have tried changing from informal to formal participation policy and it does not work. Currently, I have a group of four people in the group but one person calls to the response group does not work. Has anyone else had this issue or have any suggestions on what to check? We are hybrid set up. This is the second or third response group where I have had this issue. One other group, I ended up changing them to formal, had the people log into the response group, and they have been working fine ever since (about two months). This group is not working and I am not sure why. Any assistance would be appreciated. John
