Forum Discussion

MyUserName5555's avatar
MyUserName5555
Copper Contributor
Apr 28, 2025

(Voice) How long for SMS 10DLC? (30 days!?)

Hello, I submitted my 10DLC request in the first week of April, and it has gone unattended for almost 30 days now. There is no way to submit a service request for a status update. I tried creating a ticket using the PNSC but they will not help me no matter which case type I choose:

 

Administrator
microsoft teams
Voice

3 Replies

  • lyoder-s7's avatar
    lyoder-s7
    Copper Contributor
    May 02, 2025

    I'm having this same issue as well - submitted on 3/3/2025, it's 5/2/2025 and no update.

    • MyUserName5555's avatar
      MyUserName5555
      Copper Contributor
      May 06, 2025

      There is actually NO SUPPORT AVAILABLE FOR THIS ISSUE.

      Phone/Chat support sends you to an online form that does not allow the user to support a ticket for this issue.

Resources