Test call option not showing up in Teams?
Hi I've downloaded a personal version of Teams and need to test it. However, the 'Test call' option is not available? I've tried 2 methods: 1) typing 'Test call' in the search bar and pressing enter - nothing happens when I do this! 2) going to Settings then Devices then checking for the 'Test call' option - but it's not there! I've attached what I can see when I got to Devices and what I should be able to see (from a video I watched online) I'm using Version 1.4.00.22472 (64-bit). Can anyone please advise?
Bot configuration config/fetch returns same channel ID when switching channels within same team
Summary When invoking a bot’s configuration flow (configuration.fetchTask) via an @mention-based settings entry point across different channels within the same Team, the request body consistently contains the same channelId, even after switching channels. https://learn.microsoft.com/en-us/microsoftteams/platform/bots/how-to/bot-configuration-experience?tabs=teams-bot-sdk1%2Cteams-bot-sdk2%2Cteams-bot-sdk3 This makes it impossible to reliably determine which channel initiated the configuration. Environment Microsoft Teams (desktop client) Bot installed at team scope Same Team, multiple channels Bot supports team scopes. Configuration enabled via manifest: "configuration": { "team": { "fetchTask": true } } Steps to Reproduce Install the bot into a Team with multiple channels Navigate to Channel A Invoke the bot configuration using an @Bot settings / configuration entry point Observe the incoming config/fetch request payload Note the channelId in the request body Switch to Channel B (same Team) Invoke the same configuration entry point again Observe the incoming config/fetch request payload Expected Behavior The config/fetch request body should include a channel identifier corresponding to the channel where the configuration was initiated, e.g.: channelData.channel.id or another channel-scoped identifier that uniquely identifies the initiating channel Actual Behavior The config/fetch request body always contains the same channel ID The channel ID does not change when switching channels The value appears to be: either the Team’s General channel or a cached / team-level channel context As a result, the bot cannot determine which channel the user intended to configure. Impact This behavior prevents implementing per-channel configuration using the bot configuration experience because: Configuration requests cannot be reliably scoped to the initiating channel All configuration actions appear to target the same channel Users configuring different channels in the same Team unintentionally overwrite the same settings Additional Notes This occurs within the same Team Reproduced consistently across multiple channels Observed even when the configuration is invoked after explicitly switching channels Behavior suggests the configuration context may be team-scoped rather than channel-scoped, but this is not clearly documentedTeams Admin Center Simplifies External Collaboration
Microsoft is rolling out a UX update for the Teams admin center to make it easier to manage external collaboration settings. The new UX doesn’t introduce any new features. Instead, its goal is to hide some of the policies and settings complexity that sometimes afflicts the Teams application. It’s a good change, even if it probably won’t make much difference. https://office365itpros.com/2026/01/02/external-collaboration-tac/Apps notification settings missing in Teams settings
Hello Teams Community, I'm facing a strange issue with App notifications in Microsoft Teams. I've already researched this and found nothing. I've opened a Microsoft case and I'm waiting for an answer but it's taking longer than expected. So, I'm turning to you for expedited help! Scenario: You're an administrator in Teams. You've applied a setup policy for a pinned app like Viva Engage. After the policy is applied and the tool is launched, users complain that notifications are either too frequent or not frequent enough. You direct them to the Teams Notification and activity settings to control app notifications. The users go to Teams notification settings but report back to you that the App section of Teams settings doesn't exist. Problem Statement: Microsoft explicitly states in their documentation that in order for the App notifications section to appear, you must first add an app yourself within Teams and get at least one notification. But relying on users to add an app, somehow create a notification, and then remove it, just to access App notifications is impractical and would never work. Desired Outcome: I'm looking for a way to bypass this prerequisite and force the Apps section to appear in the Notifications and activity section without any user action whenever an app is pinned in the Teams admin center with a setup policy. I'm hoping this can work with any app, not just Viva Engage. Any help is appreciated. Thanks, Teams experts! -Rob
Problems with synchronizing speed dial buttons between Yealink MP56 E2 and Yealink EXP50
Hello everyone, I have the following problem. We have several Yealink MP56 E2 Teams phones with connected Yealink EXP50 key extensions. Unfortunately, for about half a year now, the synchronization of speed dial keys between the phone and the key extension has only been possible to a limited extent. Specifically, you can create contacts on the phone and add them to speed dial via the phone. However, in 99 out of 100 cases, this is not synchronized. The same applies to deleting contacts. What's strange is that the deleted contact is not actually deleted from the phone itself and reappears after 2 seconds. I had already read that this error has occurred from time to time in recent years. Unfortunately, there has been no noticeable improvement in the last six months. I have already tried the following: Resetting the phone, rebooting after changes, disconnecting the connection between MP56 E2 and EXP50, logging back into the phone, updating the phone's firmware and the phone's Teams app. Unfortunately, none of this has been successful. Does anyone else have any ideas or has Microsoft made an official statement that there are problems here?
Inbound calls to teams number show my company name and not the callers ID
Teams Voice, number type Operator Connect. Issue is when an external call is received the caller ID shows my company name and not the actual callers ID. The only policy enabled is a global default policy with the following settings Block incoming Caller ID - OFF Override the caller ID policy - ON User claims inbound caller ID used to work until an issue recent where the number was unassigned from the user and then re-assigned back to him.external company telling me i need to allow my users to enter their meetings
does this make sense to anyone? I have an outside company telling me that they are creating Teams meetings for my company and potential candidates. She indicates that my company is the only company that is not allowed to start the meetings she creates. This does not happen to any of her other customers. She's asked me that I get this fixed on my end. What am i missing here? Is there some sort of setting in my tenant that says do not allow my users to start an external teams meeting?
Restore Name / Timestamp Copy/Paste FEATURE in MS Teams
The ability for copy / paste to carry the sender's name and the timestamp of the comms in MS Teams was removed a while ago. Its seriously a ridiculous thing to fully remove. There are many many industries and many many use cases where having the name and timestamp EASILY copy / paste-able is NEEDED. Your devs should update with an option in settings to include Name and Timestamp on copy/paste actions in Teams. Going through multiple windows / options screens each time I want to pass along critical information is tiresome and annoying. Ad-hoc snip-it SS are as well. How narrow-sighted this change was is seriously concerning coming out of a multi-billion dollar company.Unable to get a licensed teams / assigned Business Basic
I've encountered a problem since I started working in a new company, the exploratory license was assigned to me automatically, with which I could use MS Teams for 1 month, then the license expired and everybody in the company has Business Basic, which is assigned automatically (you can't assign it, manually where checkboxes are), ignorantly I thought that it would be assigned automatically, but it isn't, now i'm locked outside the teams. Apparently this Business Basic licenses that everybody uses are assigned to all in the company group, but I've checked with the boss who has admin rights and I am in that group and not as a guest or something but as an user, same as everyone else. So idk, how to solve this problem, if anyone on this forum has any ideas, because I'm out...
