Settings
2470 TopicsTest call option not showing up in Teams?
Hi I've downloaded a personal version of Teams and need to test it. However, the 'Test call' option is not available? I've tried 2 methods: 1) typing 'Test call' in the search bar and pressing enter - nothing happens when I do this! 2) going to Settings then Devices then checking for the 'Test call' option - but it's not there! I've attached what I can see when I got to Devices and what I should be able to see (from a video I watched online) I'm using Version 1.4.00.22472 (64-bit). Can anyone please advise?114KViews3likes17CommentsAffordable Conference Room Setups for Small Businesses Using Microsoft Teams Resource Accounts
Our small business (around 40 users) recently migrated from Google to Microsoft 365, and we’re facing several challenges in optimizing our meeting rooms for Teams without incurring large costs. Here’s our current setup and the main issues we are encountering—hoping for advice or creative solutions from the community. Current Setup All computers are domain-joined. We created resource accounts for each of our three meeting rooms; these appear correctly as Rooms in Outlook and Teams booking menus. Each meeting room contains a standard desktop PC (not MTR-certified) running Windows, logged into Teams as the room’s resource account. Employees use the meeting room computer to join calls and manage the meeting calendar. Current Issues Wireless Presenting (Casting): Teams’ wireless casting feature appears to require MTR-certified hardware, which is financially out of reach for a business our size. Unplugging and plugging HDMI cables is cumbersome and error-prone, especially since not everyone uses a laptop, and reconnecting the room PC is often forgotten. Agenda & Calendar Privacy: When meetings are booked, the full Teams agenda and chat history remain accessible on the meeting room machine. That means anyone in the room can view past meetings/agendas, which isn’t ideal from a privacy perspective. Screen Sharing and File Security: To present from the meeting room PC, any files must be accessible by the resource account, creating additional security concerns and sharing/permission headaches. What We’re Looking For Affordable wireless presenting options for meeting rooms—ideally something that integrates smoothly with Microsoft Teams, but without requiring full MTR hardware. Best practices to lock down or reset the meeting room PC so meeting agendas, chats, and files are not visible after a session. Secure ways to allow guests to present (screen share, share files, etc.) without exposing company data or making users jump through complicated permission processes. If anyone has experience setting up small, cost-effective Teams Rooms, especially with regular PCs rather than dedicated MTR devices, advice would be greatly appreciated! Specific steps, hardware/software recommendations, or management tips would all be helpful. Thanks in advance for any guidance!24Views0likes0CommentsTeams Stamps External Users with Trust Indicators
Attackers might attempt to use social engineering to trick Teams users in compromise. Trusted indicators help users understand the status of external users with difficult visual markers. The idea is that users will see the marker and realize that they should be less trusting in their communications. Sounds good. But maybe securing external access for Teams with a comprehensive block list is even better? https://office365itpros.com/2025/10/02/trust-indicator-teams/55Views1like4CommentsTeams meeting that I created will not let me join
I have created several video meetings within Teams. When I click on the invitation link within my Outlook calendar or the "join" button I am brought to Teams. I confirm that my camera is on and that I am going to use my computer audio. When I click the "join" button I get the message - "when the meeting starts, we’ll let people know you’re waiting”. Mu invited guest get the same message and are waiting on their end as well. I created the meeting. I would assume that I could join the meeting and that I would be notified when they are queued up to be admitted to the meeting. Anyone have an idea what is going on here?10KViews1like7CommentsDeleting AutoAttendants and CallQueue
Hello There are commands to delete AutoAttendants and CallQueue. But I get allways an error "Can't remove the Auto Attendant. Auto Attendant is still referenced by Endpoints Ids" Even if all Ressource Accounts are deleted a day before. These Auto Attendants and CallQueues are configured as Calling ID's When I manually delete them after removing there also an error that call queue time was to low. Is it possible to force the deletion. Regards JFM_12154Views0likes6CommentsGreen Blocky Glitch on Shared Screen in New Teams Meeting
I have a user on New Teams that repeatedly has trouble with screens being shared in meetings by other people showing up as a Green Blocky mess on her end. So far we have cleared cache, uninstalled and reinstalled New Teams, updated graphics drivers, tested her internet connection (measured at 300Mbps down by 35Mbps Up and she is the only user on it) performed normal system maintenance (SFC, D.I.S.M, CHKDSK), and restarts galore. No luck. Any suggestions would be greatly appreciated.11KViews8likes50CommentsNew to teams: Are multiple outgoing sales lines possible?
Hey everyone! I am the sys admin of my small law firm, and we officially switch to Teams and Microsoft as a phone provider on September 15th. Currently we use 3cx as our PBX and Callcentric as our provider. Most everything is already set up, and waiting for the port. I already have a reception and incoming sales queue set up with a main auto attendant, basically cloning what we have now. We are noticing that our main phone line is being marked as spam when we call out, likely due to it being our main line and our sales dept is going gangbusters. It was suggested we buy multiple sales lines and switch the number our salesperson is dialing from every so often. What I am wondering is: If we purchase a handful of these numbers, is there an easy way to switch what the outgoing number of our salesperson/sales team/sales queue is showing on outgoing calls and is there a way to have incoming calls from each of those numbers funnel into our incoming sales queue, which is often populated with at least two people? For reference, we will no longer be using 3cx after the 15th so everything is under MS's roof. I also asked copilot hoping it would have some insight, but Im not entirely sure if it understood my situation. Any help is appreciated.65Views0likes1CommentTeams - Camera and screen share issue
Hi, Since yesterday we have been having firm wide issues with camera usage and screen share in Teams calls. When user 1 calls user 2, user 1 can see user 2s camera and screen share. User 2 cannot see user 1s camera or screen share. It seems to be that the recipient cannot see camera feed or screen share, but the original caller can see incoming camera feeds and screen shares. We have tried fully reinstalling and nuking local cache, but no luck. Before we start looking a bit deeper, has any others had this at all. Many thanks guys824Views4likes6CommentsTeam call handling - option to redirect calls if there is no answer
Dear Community To prevent calls from being dropped when the Teams client is offline, we have set the global calling policy 'Voicemail for inbound calls' to 'On' (AllowVoicemail: AlwaysEnabled in PowerShell CsTeamsCallingPolicy). With this setting enabled, incoming calls to users who are not logged in to a client are forwarded to their voicemail. Until recently (1-2 month?) users had the option to set the rule "When you can't answer a call" and "Ring for this many seconds before redirecting" in the Teams client. Now, only the 'Ring for this many seconds before redirecting' option is shown, and sometimes even that setting is unavailable. We cannot rule out an issue with the Teams client; however, resetting the app does not help at the moment. Reversing the entry on the calling policy 'Voicemail for inbound calls' to 'Let users decide' does solve the issue in the Teams client. However, depending on the user's configuration, calls may be dropped if the user is offline. According to Microsoft's documentation, this is an expected behaviour; however, the user should not be able to change the redirection time (fixed to thirty seconds). https://learn.microsoft.com/en-us/powershell/module/microsoftteams/set-csteamscallingpolicy -AllowVoicemail Enables inbound calls to be routed to voicemail. Valid options are: AlwaysEnabled: Calls are always forwarded to voicemail on unanswered after ringing for thirty seconds, regardless of the unanswered call forward setting for the user. AlwaysDisabled: Calls are never routed to voicemail, regardless of the call forward or unanswered settings for the user. Voicemail isn't available as a call forwarding or unanswered setting in Teams. UserOverride: Calls are forwarded to voicemail based on the call forwarding and/or unanswered settings for the user. What is the recommended policy setting for 'Voicemail for inbound calls' and how can we ensure that incoming calls are transferred to voicemail when the user is offline, while still enabling them to set 'When you can't answer a call'? Many thanks.120Views0likes1CommentSuggestion: Add a "Soft Dark Mode" or Adjustable Theme Option in Microsoft Teams
I appreciate the availability of both light and dark modes in Microsoft Teams, but I find both extremes uncomfortable for daily use. The dark mode is too intense and high-contrast, while the light mode feels too bright, especially in low-light environments. It would be incredibly helpful to have a "Soft Dark Mode" or a customizable theme option that allows users to adjust brightness, contrast, or even choose from a range of softer color palettes. This would improve accessibility and comfort for users who spend long hours in Teams. Is this something Microsoft is considering for future updates? I believe many users would benefit from a more flexible visual experience.24Views0likes0Comments