partner center security
37 TopicsWhere is the MEMBERSHIP tab in Partner Center
I was on a call with a partner and noticed they didn't have the MEMBERSHIP tab in their partner center. After looking around and not seeing why, I checked my org PC and didn't see it in ours either. Fast forward 2 additional partner calls and no MEMBERSHIP tab on theirs either. Can someone at Microsoft advise why it's not visible? I was able to troubleshoot and find a workaround, but other partners may be having issues as well. This is happening with my partners in the U.S. and U.K. as well. If anyone wants a workaround to get to the MEMBERSHIP menu items, below is what I've been sharing with partners. The MEMBERSHIP TAB in the Microsoft Partner Center has gone missing. However, if you need to access the MEMBERSHIP TAB, I was able to figure out a workaround until Microsoft fixes that bug. To get to the MEMBERSHIP menu items, click on the “My Access” Tab. Click on the “My Learning Profile” from the left menu. You should now have the MEMBERSHIP menu available. This is a work around until Microsoft fixes that bug. Screenshots below😊How to get initial access to partner centre? I am lost
Hi, I registered on partner centre a week ago, filled out details of my business and it said wait for verification. After it, I cant see any status in "Overview" of my verification process or do anything in partner centre. Few days back I got emails for Entra recommendations but nothing from partner centre. I tried creating support ticket but it asks for workspace ID and I dont have it therefore can't create any support ticket. Can anyone tell me how to get around it? Or the solution is to just wait? I just dont want to wait for 2 weeks and then get to know that something was pending on me.The actual reason for 715-123160
Hello there, I understand that "Microsoft runs on trust" but even after opening a ticket I've not been told what's the trust issue. The only answer I have is: Microsoft runs on trust. We engage in a rigorous set of evaluation and certification processes; as a result your request was blocked I'm a Microsoft Partner since few years, it's not a new enrollment, why can't I know what changed and caused this issue? Honestly, I'm the one who's losing faith in Microsoft. Is there a valid reason? Ok, I accept it but I need to know what's the reason otherwise is just a system error.Request to Connect with Microsoft Partner Manager in UAE for Co-sell Collaboration
Hello Microsoft Partner Community, We are a partner currently engaged with multiple Dubai Government entities, where we are building their Enterprise Data Lakehouse and enabling operations, analytics, and compliance through Agentic AI. Given the growing collaboration in the region, we are looking to align with Microsoft on co-sell motions and partnership pathways. Could anyone assist in connecting us with the appropriate Microsoft Partner Manager in the UAE for a potential meeting? We do not have an assigned Partner Development Manager (PDM) at this time and would appreciate any guidance on how to proceed. Thank you for your support!Inquiry Regarding Existing Microsoft Applications for End-to-End Operational Management
I would like to inquire whether Microsoft offers any pre-built, production-ready applications—preferably within the Dynamics 365 ecosystem—that are currently in use by customers and proven to be stable, which support the following functionalities: Work Order Management Operational Management Production Planning and Control Resource Management Asset Management Quality Management Inventory Management Barcode Scanning for real-time job tracking (start/finish) Profitability and Financial Reporting Hours Variation Analysis( Planned Vs Actual) Cost Variation Analysis( Planned Vs Actual) We are seeking a solution that integrates these capabilities into a unified platform, ideally with real-time data capture and reporting features. If such a solution exists, we would appreciate details regarding its availability, deployment options, licensing, and customer success stories. Looking forward to your guidancePartner lockout of Microsoft 365 tenant – looking for advice on next steps
Hello all, I’d appreciate some guidance from the community on a serious situation we are facing. On 12 September 2025, our Microsoft partner unilaterally locked us out of our Microsoft 365 tenant. They retained exclusive Global Administrator / Partner Delegated Admin rights, which means: All staff and directors are unable to access email, Teams, SharePoint/OneDrive, or even log into their Azure AD-authenticated workstations. Our corporate and staff personal data is now inaccessible to us as the controller. Access restoration has been explicitly conditioned on payment of a disputed invoice (not related to Microsoft licence pass-through). This raises several concerns: Operational: we are effectively paralysed. Security/IP: the partner still has exclusive access to proprietary source code and other confidential business data. Compliance: we cannot meet our GDPR/UK DPA obligations on availability of personal data while locked out. We contacted Microsoft Business Conduct on Friday evening with full details of the incident, but so far no human response has been received to those emails. Questions for the community From a Microsoft tenancy perspective – what’s the fastest/most effective way to remove a partner’s delegated admin access if they refuse to release it voluntarily? Has anyone experienced or seen a similar scenario where access was conditioned on disputed payments? Are there formal Microsoft Partner Code of Conduct provisions that directly address this type of misuse of delegated admin rights? Any practical lessons on balancing the technical fix (regaining control of the tenant) with the legal approach (injunction, regulatory notifications)? My focus is on regaining secure access, protecting data/IP, and ensuring compliance. Any experience, insight, or links to Microsoft policy/resources would be greatly appreciated.SolvedWindows hardware developer program deactivated in Partner Center - support cases closed unresolved.
Hello, I need assistance with the Windows Hardware Developer Program in Partner Center. My account shows as deactivated and inaccessible, even though my account is fully authorized and, I am the Global Administrator for our Entra ID tenant. Our organization has an active EV code signing certificate. Our D-U-N-S/company information is valid I have already opened Partner Center support tickets, but they were closed without resolution: Case ID: 2508050010001953 Case ID: 2508080010002600 Case ID:2508160010000069 Case ID:25081900100000123 First two tickets got closed, last two tickets I just opened asking for more clarification. Our company is desperately need to get WHQL certified driver so our customers can ship Windows products. From other community posts, it seems this may require a manual review and escalation to Partner Center Operations / Vetting Team, since automated provisioning has failed. Could a Microsoft representative please review this case and escalate it appropriately? Thank you, Huei-Mei Su LisuantechProblems Registering for the Hardware Program
Hello! Over a week ago I found, that my organization account for some reason disappeared/deleted without notification and I couldn't log in to it anymore... Last year our company participated in the Hardware Developer program, had the verified Developer profile, and successfully submitted the hardware programs. Just after that, I registered the organization again, entered the same company data for the verification, and also passed the Developer verification again very quickly, then clicked to participate in the Hardware Program again. For some reason, I still don't see the Hardware Program active in my account, but together with that I can't activate it again in the list of available programs. So it is not active and I can't select it to activate it... I created a support ticket 10 days ago and I still waiting for the resolution... I have tried to ask what is the issue, but received a response - "Account Verification is still under review". After that, I asked another question about the issue and how much time will it take to resolve it - but received no response... Could someone explain what happened? Why the organization was deleted? Why after successful Developer profile verification the support team tell, that verification is still going on? Why I don't see the Hardware program dashboard if I have activated it already?Do More with Microsoft 365 E3 promo
The link for this promo downloads a locked PDF that no one seems to be able to open. How do we access the details of this promo? Please advise Partner blog post: https://www.microsoft.com/en-us/americas-partner-blog/2024/12/16/microsoft-365-copilot-enables-new-opportunities-for-partners/ Link to PDF: https://aka.ms/DMWL_ME3_Promo_ExecSum Promo offer Do More with Microsoft 365 E3 promo Security remains a top priority for customers. The introduction of AI amplifies this concern, underscoring the importance of safeguarding data. Now through June 30, 2025, CSP partners will receive a 15 percent discount off the net partner price for new-to-Microsoft 365 E3 customers. Microsoft 365 E3 provides essential foundations to enable AI, including Microsoft 365 apps and security capabilities that simplify IT management and support customers on their Zero Trust journey. For customers seeking next-level threat protection and data security, Microsoft 365 E5 provides additional capabilities such as XDR to defend across the infrastructure and ensure data security throughout the data lifecycle.