Request to Connect with Microsoft Partner Manager in UAE for Co-sell Collaboration
Hello Microsoft Partner Community, We are a partner currently engaged with multiple Dubai Government entities, where we are building their Enterprise Data Lakehouse and enabling operations, analytics, and compliance through Agentic AI. Given the growing collaboration in the region, we are looking to align with Microsoft on co-sell motions and partnership pathways. Could anyone assist in connecting us with the appropriate Microsoft Partner Manager in the UAE for a potential meeting? We do not have an assigned Partner Development Manager (PDM) at this time and would appreciate any guidance on how to proceed. Thank you for your support!
How to get initial access to partner centre? I am lost
Hi, I registered on partner centre a week ago, filled out details of my business and it said wait for verification. After it, I cant see any status in "Overview" of my verification process or do anything in partner centre. Few days back I got emails for Entra recommendations but nothing from partner centre. I tried creating support ticket but it asks for workspace ID and I dont have it therefore can't create any support ticket. Can anyone tell me how to get around it? Or the solution is to just wait? I just dont want to wait for 2 weeks and then get to know that something was pending on me.
Inquiry Regarding Existing Microsoft Applications for End-to-End Operational Management
I would like to inquire whether Microsoft offers any pre-built, production-ready applications—preferably within the Dynamics 365 ecosystem—that are currently in use by customers and proven to be stable, which support the following functionalities: Work Order Management Operational Management Production Planning and Control Resource Management Asset Management Quality Management Inventory Management Barcode Scanning for real-time job tracking (start/finish) Profitability and Financial Reporting Hours Variation Analysis( Planned Vs Actual) Cost Variation Analysis( Planned Vs Actual) We are seeking a solution that integrates these capabilities into a unified platform, ideally with real-time data capture and reporting features. If such a solution exists, we would appreciate details regarding its availability, deployment options, licensing, and customer success stories. Looking forward to your guidance
Windows hardware developer program deactivated in Partner Center - support cases closed unresolved.
Hello, I need assistance with the Windows Hardware Developer Program in Partner Center. My account shows as deactivated and inaccessible, even though my account is fully authorized and, I am the Global Administrator for our Entra ID tenant. Our organization has an active EV code signing certificate. Our D-U-N-S/company information is valid I have already opened Partner Center support tickets, but they were closed without resolution: Case ID: 2508050010001953 Case ID: 2508080010002600 Case ID:2508160010000069 Case ID:25081900100000123 First two tickets got closed, last two tickets I just opened asking for more clarification. Our company is desperately need to get WHQL certified driver so our customers can ship Windows products. From other community posts, it seems this may require a manual review and escalation to Partner Center Operations / Vetting Team, since automated provisioning has failed. Could a Microsoft representative please review this case and escalate it appropriately? Thank you, Huei-Mei Su Lisuantech
Problems Registering for the Hardware Program
Hello! Over a week ago I found, that my organization account for some reason disappeared/deleted without notification and I couldn't log in to it anymore... Last year our company participated in the Hardware Developer program, had the verified Developer profile, and successfully submitted the hardware programs. Just after that, I registered the organization again, entered the same company data for the verification, and also passed the Developer verification again very quickly, then clicked to participate in the Hardware Program again. For some reason, I still don't see the Hardware Program active in my account, but together with that I can't activate it again in the list of available programs. So it is not active and I can't select it to activate it... I created a support ticket 10 days ago and I still waiting for the resolution... I have tried to ask what is the issue, but received a response - "Account Verification is still under review". After that, I asked another question about the issue and how much time will it take to resolve it - but received no response... Could someone explain what happened? Why the organization was deleted? Why after successful Developer profile verification the support team tell, that verification is still going on? Why I don't see the Hardware program dashboard if I have activated it already?Do More with Microsoft 365 E3 promo
The link for this promo downloads a locked PDF that no one seems to be able to open. How do we access the details of this promo? Please advise Partner blog post: https://www.microsoft.com/en-us/americas-partner-blog/2024/12/16/microsoft-365-copilot-enables-new-opportunities-for-partners/ Link to PDF: https://aka.ms/DMWL_ME3_Promo_ExecSum Promo offer Do More with Microsoft 365 E3 promo Security remains a top priority for customers. The introduction of AI amplifies this concern, underscoring the importance of safeguarding data. Now through June 30, 2025, CSP partners will receive a 15 percent discount off the net partner price for new-to-Microsoft 365 E3 customers. Microsoft 365 E3 provides essential foundations to enable AI, including Microsoft 365 apps and security capabilities that simplify IT management and support customers on their Zero Trust journey. For customers seeking next-level threat protection and data security, Microsoft 365 E5 provides additional capabilities such as XDR to defend across the infrastructure and ensure data security throughout the data lifecycle.
About Preconsented applications
Hello, I am trying to more effectively administrate our customers via Microsoft Graph API, and are trying to follow this guide: https://learn.microsoft.com/en-us/graph/auth-cloudsolutionprovider This is where I don't get things working: Additionally, as a partner developer, you can build a partner-managed app to manage your customers' Microsoft services. Partner-managed apps are often called preconsented apps because all your customers are automatically preconsented for your partner-managed apps. This means when a user from one of your customer tenants uses one of your partner-managed apps, the user can use it without being prompted to give consent. Partner-managed apps also inherit Delegated Admin Privileges, so your partner agents can also get privileged access to your customers through your partner-managed application. I have attempted to use Microsoft Graph via Powershell, HTTP, both delegated and user-methods, nothing seems to be working. If trying Connect-Mggraph -ClientId "***partnermultitenantappid***" -TenantId "****customertenantid****", I get this error: AADSTS90099: The application '****' (*****) has not been authorized in the tenant '*****'. Applications must be authorized to access the customer tenant before partner delegated administrators can use them. This gets solved if I log in to the tenant directly and add the application as per normal. But that eliminates the whole point about something being pre-consented. I have followed all the steps and I have added the application as a serviceprincipal for the AdminAgents group, which I have confirmed is also assigned to the PartnerRelationship with all permissions. The Partner relationship has all rights minus Global Administrator as part of the steps of troubleshooting the issues ive encountered thus far. What am I missing? Again reading from the article: Partner-managed apps also inherit Delegated Admin Privileges, so your partner agents can also get privileged access to your customers through your partner-managed application. Final question: Is it only possible to authenticate to customer tenants with delegated authentication, or is it possible with even application authentication as well?
Partner Center API: Getting subscription usage count
Goal: Given a customerId, skuId, and productId for a specific microsoft license check the usage data (i.e. how many used / unused licenses) for that license. Examples: skuId = "0004" productId = "CFQ7TTC0JXCZ" Steps taken so far: I can pull down a customer's subscriptions via https://learn.microsoft.com/en-us/rest/api/partner-center/manage-orders/get-s-s-s-s-s-s-s-s-s-s-subscriptions. The response contains a skuId and productId, so I can filter the response to find the license I'm interested in. However, the https://learn.microsoft.com/en-us/rest/api/partner-center/manage-orders/get-s-s-s-s-s-s-s-s-s-s-subscriptions#microsoft.partner.core.collections.resourcecollection[microsoft.partner.services.subscriptions.v1.models.subscription] does not contain any information about license usage. It contains the total quantity associated with the subscription but doesn't specify the number of licenses used. I can use a different https://learn.microsoft.com/en-us/rest/api/partner-center/manage-customer-accounts/get-subscribed-skus#microsoft.partner.providers.contracts.v1.productsku to pull down all the subscribed skus for a specific customer. This endpoint does return the license usage information that I want, but it doesn't return the desired productId and the returned skuId doesn't match the pattern I expect. It also returns a skuPartNumber that isn't helpful to mapping back to my input skuId and productId I'm stuck, so any support would be much appreciated! Thank you!
