partner center security
39 TopicsSolutions Partner Designation: What happens following a tenant merge?
Dear team, We are a Distributor and we need to complete a tenant merge. Following that scenario, could you please enlighten me what will happen with our current Solutions Partner Designation (SPD) we have recently renewed? Will we still be able to utilize all benefits coming from the SPD until their next renewal, during which all benefits & SPDs will be counted in total as we will be encountered as "one organization" following our tenant merge completion? Much appreciated in advance for your prompt and critical support to close this the soonest possible. Warm regards, NickSolved51Views1like3CommentsPartner Center Registration Issues - Loop - Urgent
Hello Microsoft Support, We are trying to register our company for Microsoft Partner Center / Microsoft AI Cloud Partner Program, but the enrollment is blocked during the trust verification step. Error message: “Microsoft runs on trust. We engage in a rigorous set of evaluation and certification processes; as a result your request was blocked.” Details: Reference number: 715-123160 Transaction ID: d07f6738-42d1-47c6-ae43-dd4dadd06db9 Correlation ID: 964639c5-58a7-49a5-9f14-12585f5c2a27 Country: UAE The purpose is that we want to develop App Visuals on Power BI AppSource Marketplace, please let us know what is required from our side and review the blocked enrollment manually and advise what document or company verification step is required to unblock the registration.The actual reason for 715-123160
Hello there, I understand that "Microsoft runs on trust" but even after opening a ticket I've not been told what's the trust issue. The only answer I have is: Microsoft runs on trust. We engage in a rigorous set of evaluation and certification processes; as a result your request was blocked I'm a Microsoft Partner since few years, it's not a new enrollment, why can't I know what changed and caused this issue? Honestly, I'm the one who's losing faith in Microsoft. Is there a valid reason? Ok, I accept it but I need to know what's the reason otherwise is just a system error.Where is the MEMBERSHIP tab in Partner Center
I was on a call with a partner and noticed they didn't have the MEMBERSHIP tab in their partner center. After looking around and not seeing why, I checked my org PC and didn't see it in ours either. Fast forward 2 additional partner calls and no MEMBERSHIP tab on theirs either. Can someone at Microsoft advise why it's not visible? I was able to troubleshoot and find a workaround, but other partners may be having issues as well. This is happening with my partners in the U.S. and U.K. as well. If anyone wants a workaround to get to the MEMBERSHIP menu items, below is what I've been sharing with partners. The MEMBERSHIP TAB in the Microsoft Partner Center has gone missing. However, if you need to access the MEMBERSHIP TAB, I was able to figure out a workaround until Microsoft fixes that bug. To get to the MEMBERSHIP menu items, click on the “My Access” Tab. Click on the “My Learning Profile” from the left menu. You should now have the MEMBERSHIP menu available. This is a work around until Microsoft fixes that bug. Screenshots below😊SolvedHow to get initial access to partner centre? I am lost
Hi, I registered on partner centre a week ago, filled out details of my business and it said wait for verification. After it, I cant see any status in "Overview" of my verification process or do anything in partner centre. Few days back I got emails for Entra recommendations but nothing from partner centre. I tried creating support ticket but it asks for workspace ID and I dont have it therefore can't create any support ticket. Can anyone tell me how to get around it? Or the solution is to just wait? I just dont want to wait for 2 weeks and then get to know that something was pending on me.Request to Connect with Microsoft Partner Manager in UAE for Co-sell Collaboration
Hello Microsoft Partner Community, We are a partner currently engaged with multiple Dubai Government entities, where we are building their Enterprise Data Lakehouse and enabling operations, analytics, and compliance through Agentic AI. Given the growing collaboration in the region, we are looking to align with Microsoft on co-sell motions and partnership pathways. Could anyone assist in connecting us with the appropriate Microsoft Partner Manager in the UAE for a potential meeting? We do not have an assigned Partner Development Manager (PDM) at this time and would appreciate any guidance on how to proceed. Thank you for your support!Inquiry Regarding Existing Microsoft Applications for End-to-End Operational Management
I would like to inquire whether Microsoft offers any pre-built, production-ready applications—preferably within the Dynamics 365 ecosystem—that are currently in use by customers and proven to be stable, which support the following functionalities: Work Order Management Operational Management Production Planning and Control Resource Management Asset Management Quality Management Inventory Management Barcode Scanning for real-time job tracking (start/finish) Profitability and Financial Reporting Hours Variation Analysis( Planned Vs Actual) Cost Variation Analysis( Planned Vs Actual) We are seeking a solution that integrates these capabilities into a unified platform, ideally with real-time data capture and reporting features. If such a solution exists, we would appreciate details regarding its availability, deployment options, licensing, and customer success stories. Looking forward to your guidancePartner lockout of Microsoft 365 tenant – looking for advice on next steps
Hello all, I’d appreciate some guidance from the community on a serious situation we are facing. On 12 September 2025, our Microsoft partner unilaterally locked us out of our Microsoft 365 tenant. They retained exclusive Global Administrator / Partner Delegated Admin rights, which means: All staff and directors are unable to access email, Teams, SharePoint/OneDrive, or even log into their Azure AD-authenticated workstations. Our corporate and staff personal data is now inaccessible to us as the controller. Access restoration has been explicitly conditioned on payment of a disputed invoice (not related to Microsoft licence pass-through). This raises several concerns: Operational: we are effectively paralysed. Security/IP: the partner still has exclusive access to proprietary source code and other confidential business data. Compliance: we cannot meet our GDPR/UK DPA obligations on availability of personal data while locked out. We contacted Microsoft Business Conduct on Friday evening with full details of the incident, but so far no human response has been received to those emails. Questions for the community From a Microsoft tenancy perspective – what’s the fastest/most effective way to remove a partner’s delegated admin access if they refuse to release it voluntarily? Has anyone experienced or seen a similar scenario where access was conditioned on disputed payments? Are there formal Microsoft Partner Code of Conduct provisions that directly address this type of misuse of delegated admin rights? Any practical lessons on balancing the technical fix (regaining control of the tenant) with the legal approach (injunction, regulatory notifications)? My focus is on regaining secure access, protecting data/IP, and ensuring compliance. Any experience, insight, or links to Microsoft policy/resources would be greatly appreciated.SolvedWindows hardware developer program deactivated in Partner Center - support cases closed unresolved.
Hello, I need assistance with the Windows Hardware Developer Program in Partner Center. My account shows as deactivated and inaccessible, even though my account is fully authorized and, I am the Global Administrator for our Entra ID tenant. Our organization has an active EV code signing certificate. Our D-U-N-S/company information is valid I have already opened Partner Center support tickets, but they were closed without resolution: Case ID: 2508050010001953 Case ID: 2508080010002600 Case ID:2508160010000069 Case ID:25081900100000123 First two tickets got closed, last two tickets I just opened asking for more clarification. Our company is desperately need to get WHQL certified driver so our customers can ship Windows products. From other community posts, it seems this may require a manual review and escalation to Partner Center Operations / Vetting Team, since automated provisioning has failed. Could a Microsoft representative please review this case and escalate it appropriately? Thank you, Huei-Mei Su Lisuantech