partner center security
47 TopicsFeature Request — Programmatic (API) access to Eligible/Ineligible Revenue data
Hi Product Team, We're building an automated backend pipeline to ingest and reconcile our incentive and revenue data across multiple Microsoft programs (MCI/Co-Op), and we've hit a gap we'd like to flag for future roadmap consideration. **Current situation** The Partner Payout API (api.partner.microsoft.com/v1.0/payouts) already gives us solid programmatic access to Earnings and Payments exports, which we use successfully today. However, the Eligible/Ineligible Revenue data available on the Earnings > Revenue page in Partner Center has no equivalent API endpoint — it's currently only accessible via manual UI download. We confirmed this with Commercial Marketplace Support (Service Request #2607220040003782), who kindly clarified that this is a known product limitation rather than a support/configuration issue, and suggested we raise it here directly with the Product Team. **Business impact** Without API access to this dataset, we're forced to rely on a manual, human-driven download step in an otherwise fully automated ingestion pipeline. This creates: - A recurring operational dependency on a person manually exporting and uploading the file on a schedule - A gap in our audit trail, since manual downloads are harder to log and timestamp consistently than API-driven exports - Reconciliation delays between Eligible/Ineligible Revenue and the Earnings/Payments data we already pull automatically via API **Request** We'd like to ask the Product Team to consider extending the existing Payout API (or a comparable endpoint) to support an asynchronous export request for Eligible/Ineligible Revenue data, following the same pattern already used for Earnings and Payments (create export request → poll status → download via secure blob link). Happy to share more detail on our use case if it's helpful for prioritization. Thank you for considering this. Regards, Carlos RodriguesThe actual reason for 715-123160
Hello there, I understand that "Microsoft runs on trust" but even after opening a ticket I've not been told what's the trust issue. The only answer I have is: Microsoft runs on trust. We engage in a rigorous set of evaluation and certification processes; as a result your request was blocked I'm a Microsoft Partner since few years, it's not a new enrollment, why can't I know what changed and caused this issue? Honestly, I'm the one who's losing faith in Microsoft. Is there a valid reason? Ok, I accept it but I need to know what's the reason otherwise is just a system error.Partner lockout of Microsoft 365 tenant – looking for advice on next steps
Hello all, I’d appreciate some guidance from the community on a serious situation we are facing. On 12 September 2025, our Microsoft partner unilaterally locked us out of our Microsoft 365 tenant. They retained exclusive Global Administrator / Partner Delegated Admin rights, which means: All staff and directors are unable to access email, Teams, SharePoint/OneDrive, or even log into their Azure AD-authenticated workstations. Our corporate and staff personal data is now inaccessible to us as the controller. Access restoration has been explicitly conditioned on payment of a disputed invoice (not related to Microsoft licence pass-through). This raises several concerns: Operational: we are effectively paralysed. Security/IP: the partner still has exclusive access to proprietary source code and other confidential business data. Compliance: we cannot meet our GDPR/UK DPA obligations on availability of personal data while locked out. We contacted Microsoft Business Conduct on Friday evening with full details of the incident, but so far no human response has been received to those emails. Questions for the community From a Microsoft tenancy perspective – what’s the fastest/most effective way to remove a partner’s delegated admin access if they refuse to release it voluntarily? Has anyone experienced or seen a similar scenario where access was conditioned on disputed payments? Are there formal Microsoft Partner Code of Conduct provisions that directly address this type of misuse of delegated admin rights? Any practical lessons on balancing the technical fix (regaining control of the tenant) with the legal approach (injunction, regulatory notifications)? My focus is on regaining secure access, protecting data/IP, and ensuring compliance. Any experience, insight, or links to Microsoft policy/resources would be greatly appreciated.SolvedDo More with Microsoft 365 E3 promo
The link for this promo downloads a locked PDF that no one seems to be able to open. How do we access the details of this promo? Please advise Partner blog post: https://www.microsoft.com/en-us/americas-partner-blog/2024/12/16/microsoft-365-copilot-enables-new-opportunities-for-partners/ Link to PDF: https://aka.ms/DMWL_ME3_Promo_ExecSum Promo offer Do More with Microsoft 365 E3 promo Security remains a top priority for customers. The introduction of AI amplifies this concern, underscoring the importance of safeguarding data. Now through June 30, 2025, CSP partners will receive a 15 percent discount off the net partner price for new-to-Microsoft 365 E3 customers. Microsoft 365 E3 provides essential foundations to enable AI, including Microsoft 365 apps and security capabilities that simplify IT management and support customers on their Zero Trust journey. For customers seeking next-level threat protection and data security, Microsoft 365 E5 provides additional capabilities such as XDR to defend across the infrastructure and ensure data security throughout the data lifecycle.Employment Verification appeal (Resolve) panel does not render upload option
Partner ID: 7001033 Company: Conligo Services B.V. Account: Microsoft AI Cloud Partner Program, Developer track Issue: Legal Business Profile Verification is stuck at Employment Verification (status: Rejected / Pending Partner Action). Following the official appeal process (Legal Info → Verification Summary → Resolve), the panel that opens does not match Microsoft's own documented behavior. Expected behavior (per Microsoft's official documentation, "Submit a verification appeal in Partner Center," step 6): the Resolve panel should show a "Select document type" dropdown, a drag-and-drop file upload field, and an optional comments field. Actual behavior: the panel only displays a static message — "Your document was submitted successfully. Review can take up to 5 business days." — with no document type selector, no upload field, and no functional control of any kind. Troubleshooting already performed: Reproduced in multiple browsers (including a fresh anonymous/private session, tested independently, ~30 minutes apart) Reproduced after waiting to rule out temporary state/cache issues Confirmed the Verification Started, Email Verification, and Identity Verification steps all show as passed (green checkmark); only Employment Verification is affected Confirmed via KvK (Dutch Chamber of Commerce) extracts that I am the authorized representative (director of Ubertas Holding B.V., which is the sole director of Conligo Services B.V.) Documents ready to submit once the upload field is functional: KvK extract, Conligo Services B.V. (KvK 77027965) KvK extract, Ubertas Holding B.V. (KvK 76957292) Domain ownership documentation for conligo.nl (WHOIS/registrar confirmation) Request: please either fix the rendering issue on my account, or provide an alternative channel to submit the above documents for the Employment Verification appeal.Verification docs resubmitted as requested — 9 business days, zero response — 2608140040001875
MPN Account ID: 7136847 Tracking ID: 2608140040001875 Timeline: Initial rejection on Aug 8. Case reopened, Vetting Operations requested additional business registration documents (address change filing + updated GST registration reflecting our current registered address). We submitted these on Aug 14, the same day they were requested. Your team's message committed to a follow-up within 2-3 business days — it's now been over a week with no acknowledgment of receipt or status update on the ticket. Could someone from Vetting Operations confirm receipt of the documents and the current review status? Happy to share any additional verification details by DM if that helps move this along. Thanks in advance. AshishSolutions Partner Designation: What happens following a tenant merge?
Dear team, We are a Distributor and we need to complete a tenant merge. Following that scenario, could you please enlighten me what will happen with our current Solutions Partner Designation (SPD) we have recently renewed? Will we still be able to utilize all benefits coming from the SPD until their next renewal, during which all benefits & SPDs will be counted in total as we will be encountered as "one organization" following our tenant merge completion? Much appreciated in advance for your prompt and critical support to close this the soonest possible. Warm regards, NickSolved204Views1like5CommentsRequest to Connect with Microsoft Partner Manager in UAE for Co-sell Collaboration
Hello Microsoft Partner Community, We are a partner currently engaged with multiple Dubai Government entities, where we are building their Enterprise Data Lakehouse and enabling operations, analytics, and compliance through Agentic AI. Given the growing collaboration in the region, we are looking to align with Microsoft on co-sell motions and partnership pathways. Could anyone assist in connecting us with the appropriate Microsoft Partner Manager in the UAE for a potential meeting? We do not have an assigned Partner Development Manager (PDM) at this time and would appreciate any guidance on how to proceed. Thank you for your support!Inquiry Regarding Existing Microsoft Applications for End-to-End Operational Management
I would like to inquire whether Microsoft offers any pre-built, production-ready applications—preferably within the Dynamics 365 ecosystem—that are currently in use by customers and proven to be stable, which support the following functionalities: Work Order Management Operational Management Production Planning and Control Resource Management Asset Management Quality Management Inventory Management Barcode Scanning for real-time job tracking (start/finish) Profitability and Financial Reporting Hours Variation Analysis( Planned Vs Actual) Cost Variation Analysis( Planned Vs Actual) We are seeking a solution that integrates these capabilities into a unified platform, ideally with real-time data capture and reporting features. If such a solution exists, we would appreciate details regarding its availability, deployment options, licensing, and customer success stories. Looking forward to your guidance