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hueimeisu's avatar
hueimeisu
Copper Contributor
Aug 19, 2025

Windows hardware developer program deactivated in Partner Center - support cases closed unresolved.

Hello,

 

I need assistance with the Windows Hardware Developer Program in Partner Center. My account shows as deactivated and inaccessible, even though my account is fully authorized and, 

 

  • I am the Global Administrator for our Entra ID tenant.
  • Our organization has an active EV code signing certificate.
  • Our D-U-N-S/company information is valid

 

I have already opened Partner Center support tickets, but they were closed without resolution:

 

  • Case ID: 2508050010001953
  • Case ID: 2508080010002600
  • Case ID:2508160010000069
  • Case ID:25081900100000123

First two tickets got closed, last two tickets I just opened asking for more clarification. Our company is desperately need to get WHQL certified driver so our customers can ship Windows products. 

From other community posts, it seems this may require a manual review and escalation to Partner Center Operations / Vetting Team, since automated provisioning has failed.

 

Could a Microsoft representative please review this case and escalate it appropriately?

 

Thank you,

Huei-Mei Su

Lisuantech

1 Reply

  • What is the messaging that support shared back to you when they closed your tickets? I'm not part of support or the vetting team, but I may be able to tell you something based on their response. 

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