Onboarding

172 Topics

Issue with Learning Download Center Access
I am unable to access the Learning Download Center. I would like to request access through the MSLE portal; however, the help link appears to be unavailable, which prevents me from reporting or resolving this issue. Could you please assist me in gaining access or advise on the next steps? Thank you for your support and guidance. Best regards, Vjera
VjeraBA
Dec 22, 2025 Place Connect and Ask Questions
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Need Media Kit
Hey, I am a new member; I have got myself registered as Program Admin. Can you help me obtain the Media Kit for my University.
sagarg40
Dec 19, 2025 Place Connect and Ask Questions
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MSLE Portal isn't working
Hello team, Today I was trying to login into MSLE Portal getting following message please look into it We're sorry, but something went wrong. Please try again, and if this persists, contact the website administrator. Error ID # [9c304bb7-ef2f-4be8-b756-2ab6a4007a48] 10/10/2025 4:10:04 PM UTC NAM e46d36f6-ece6-4cc6-a30e-bd682ea99b04
Solved
sarnzronnie
Dec 16, 2025 Place Connect and Ask Questions
219Views
1like
6Comments
How to stop incidents merging under new incident (MultiStage) in defender.
Dear All We are experiencing a challenge with the integration between Microsoft Sentinel and the Defender portal where multiple custom rule alerts and analytic rule incidents are being automatically merged into a single incident named "Multistage." This automatic incident merging affects the granularity and context of our investigations, especially for important custom use cases such as specific admin activities and differentiated analytic logic. Key concerns include: Custom rule alerts from Sentinel merging undesirably into a single "Multistage" incident in Defender, causing loss of incident-specific investigation value. Analytic rules arising from different data sources and detection logic are merged, although they represent distinct security events needing separate attention. Customers require and depend on distinct, non-merged incidents for custom use cases, and the current incident correlation and merging behavior undermines this requirement. We understand that Defender’s incident correlation engine merges incidents based on overlapping entities, timelines, and behaviors but would like guidance or configuration best practices to disable or minimize this automatic merging behavior for our custom and analytic rule incidents. Our goal is to maintain independent incidents corresponding exactly to our custom alerts so that hunting, triage, and response workflows remain precise and actionable. Any recommendations or advanced configuration options to achieve this separation would be greatly appreciated. Thank you for your assistance. Best regards
Solved
smavrakis
Dec 15, 2025 Place Microsoft Defender XDR
218Views
1like
6Comments
Inquiry about Non-Profit Association Participation in Microsoft Learn for Educators
Hello, I have a question regarding the Microsoft Learn for Educators program. I am already an MSLE member through my work with a high school and a university. In addition, I am the president of the Horyzont Wiedzy Association (https://horyzontwiedzy.edu.pl), a non-profit organization whose statutory mission is to promote knowledge in the field of IT. I am also a Microsoft Certified Trainer (MCT), working professionally in IT while engaging in education additionally and out of passion. Until now, I have used the Microsoft Learn for Educators program while teaching at a university and a high school. Recently, however, I have developed the idea of organizing AZ-900 – Fundamentals of Microsoft Azure classes in my city, offered pro bono through our association, for students from different schools and universities where I am not formally employed. Sometimes teachers are reluctant to conduct cloud-related classes because they are not familiar with the technology, whereas I work with cloud solutions professionally and can share practical, hands-on knowledge with students. Our intention is strictly non-profit: we want to provide students with access to cloud knowledge, which I have seen is in high demand. Unfortunately, purchasing labs for students via ALH is financially challenging for our association, so we would like to rely on MSLE resources during these sessions. I would therefore like to ask whether a non-profit association, which is not a registered school, may join the Microsoft Learn for Educators program and use its resources exclusively for educational activities offered to schools and universities. Thank you in advance for your guidance and any information regarding the possibility of cooperation. P.s I am aware that laboratories are not required for the AZ-900 courses, but they provide students with the opportunity to experience the cloud not only in theory and words, but also in a practical, hands-on way.
Solved
Michal_Plawsiuk
Dec 08, 2025 Place Connect and Ask Questions
88Views
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Unable to Access Learning Download Center
Folks, I hope you're well. Its been a while (10 years precisely) since I last had my MCT credentials. I took a different learning path and pursued my PhD and meanwhile a lot has changed. The old transcripts, badges, certifications are gone The old portal is gone, and despite trying everything that I could possibly think of, I am unable to get my old credentials on the new portal (although all of my certifications are expired, but having no record of them means my profile appears as that of a beginner). Obviously, Access to MCT and LDC is gone. However, recently I decided to get my MCT renewed, and of course for that I must offer the course as per the requirement. One of my colleagues got our university registered as the Microsoft Academy and I am added as an Instructor (profile verified already). Now, the portal allows me to register for the course ( Develop Generative AI Solutions with Azure OpenAI Service, AI-050) that I am planning to offer in the upcoming quarter), but unfortunately, I have no access to MCT Portal (very obvious) and even to Learning Download Center (which is concerning, since I'm a verified instructor, and need the official resources to prepare and deliver). I was wondering if you could please point me in the right direction. Thanks Best Regards P.S. I still believe that miracles do happen, and every once in a while posts like this once land directly in Admin's inbox. Is it too much to ask for? probably. Is it impossible to get it sorted? Not really.
Solved
omerali
Dec 03, 2025 Place Connect and Ask Questions
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Institution Email Verification & Case Submission Blocked (MSLE Nomination Accepted)
Our institution has been officially accepted into the Microsoft Learn for Educators (MSLE) program under the Educational Institution Option, as confirmed by Rachel MSLE. However, we are currently facing the following issues: Email Verification Failure: When attempting to log in to the MSLE portal using our institution email (the same one submitted during nomination), we receive the error: "Your Institution Email could not be verified!" Support Case Submission Blocked: The portal does not allow us to create a new support case. It appears stuck or unresponsive when trying to initiate a support request. Form Submission Confusion: Although the form was accepted after login, the system still blocks access and does not recognize the verified email. We have followed all the steps outlined in the welcome and onboarding emails, including reviewing the program guide and attempting to join the MSLE Community. However, due to the above issues, we are unable to proceed further. We kindly looking for assistance in resolving the email verification and support case submission issues. If possible, maybe MSLE program direct contact or support channel (email or otherwise) where we can escalate this matter. Thank you for your help.
Solved
hoangtm
Dec 03, 2025 Place Connect and Ask Questions
305Views
1like
8Comments
📣 MSLE Onboarding Session — Português
Olá, 👋 Espero que estejam bem! ✨Participe da sessão de introdução ao programa MSLE para Educadores! Nesta sessão: ✅ Vamos explorar os benefícios e o alcance do programa ✅ Conhecer em detalhe os dois portais principais aos quais você terá acesso ✅ Esclarecer todas as suas dúvidas em um ambiente colaborativo Este é o seu primeiro passo rumo a uma experiência enriquecedora, onde conhecimento, inovação e comunidade se unem para impulsionar você ao próximo nível. No horário indicado, favor realizar acesso ao link: Teams meeting.
Henoc_Freire
Dec 01, 2025 Place Microsoft Learn for Educators Events
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📣 Getting Started with AI and MS Copilot — Português
Olá, 👋 📢 Quer explorar IA e Microsoft Copilot de forma prática para o aprendizado? Participe da sessão “Introdução à IA com o uso do MS Copilot”, pensada especialmente para docentes que estão começando a usar o Copilot. Vamos aprender os fundamentos da IA generativa, como criar boas instruções e aplicar essas ferramentas na sala de aula. 📌 Sessão com exemplos práticos, materiais para utilizar e um espaço ideal para praticar e tirar dúvidas. No horário indicado, favor realizar acesso ao link: Teams meeting.
Henoc_Freire
Dec 01, 2025 Place Microsoft Learn for Educators Events
64Views
1like
0Comments
📣 Getting Started with AI and MS Copilot — French
Bonjour, 👋 J’espère que vous allez bien ! 📢 Vous souhaitez explorer l’IA et Microsoft Copilot de manière pratique pour l’apprentissage ? Participez à la session « Introduction à l’IA avec l’utilisation de MS Copilot », conçue spécialement pour les enseignants qui commencent à utiliser Copilot. Nous apprendrons les bases de l’IA générative, comment créer de bonnes instructions et comment appliquer ces outils en classe. 📌 Une session avec des exemples pratiques, des supports à utiliser et un espace idéal pour s’exercer et poser vos questions. À l’heure indiquée, veuillez accéder au lien : Réunion Teams. Merci ! 👉 Participez à la session en direct : [Lien de la réunion]
Henoc_Freire
Dec 01, 2025 Place Microsoft Learn for Educators Events
31Views
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