Live event error: 'Failed to execute "Send Live" command. Please try again later.'
Hi. Our producer team have had this error show in a few Live events. For example this morning Producer A could not send a presenter live, but Producer B could. Later on in the event Producer A could again send presenters live. Screenshot attached. I spoke to the producer who had issues and nothing else in Teams or the event was having issues. video and audio was good quality, so I don't think it was network related. I'm wondering what I would look for in a logfile to see if the client logged any errors. Teams Live events are really good and have been a great way to reach our customers during Covid-19 restrictions, but this and the guest presenter experience are holding it back from being a really great platform
Teams Live Events- Bitrate woes for Live Event and recording
I've been trying to find ways to improve the Teams Live events performance, mainly video quality / bitrate. However, I fear that there's a limit above which the quality cannot be improved. I even tested with an eCDN provider but viewers can never get more that 720p@1.5Mbit/s. I am puzzled. How can 720p@1.5MBit/s ever be enough? Even on a 14" Notebook it's almost impossible to read Excel table data let alone viewing it on a 27" or above screen. Moreoever, the Live Event recording suffers even worse. It's usually around 600KBit/s with 66Kbit/s for audio. This is way from being contemporary. I feel there's something fundamentally wrong and was wondering if it's still something wrong in our configuration or if you have the same experiences. Would love to hear your feedback.
