Live Events
34 TopicsAudio quality when using Teams Townhall with rtmp-in.
Hi everyone I have broadcast a live music (orchestra) concert using Teams Townhall with rtmp-in (using Blackmagic Design web presenter). When I checked the archive recorded on Teams, I realized that the volume of the music is being ducked automatically. All my audio sources are mixed down with a professional digital mixer before streaming to Teams so basically they have a good balanced. I have another back-up recorded data and it does not have the same problem, so i think it is caused by the algorithm of Teams, and even if I am using an external encoder?? Is there a method to fix this problem? I have compared the data recorded by the external device and teams. The ducking is quite obvious. Lower: Recorded on Teams Townhall Thank you Cheers Carson99Views0likes0CommentsMicrosoft Live events assistance
Microsoft 365 Live Event Assistance Program. Whether you are new to hosting online events, or just need some extra help, Microsoft can provide you with guidance and assistance to deliver your best webinars and live events. With the Microsoft 365 Live Event Assistance Program (LEAP), we can help you get more familiar with setting up and running an event, webinar, or large meeting and be available during the event to help if any questions or issues come up. During preview, the assistance program is free to customers using Teams, Stream, or Yammer to deliver their events. Sign up now to get started. What is the live events assistance program? Live Events Assistance is a program designed to help you with your live events. Whether you are new to hosting live events, or just need some extra help. We can help you get more familiar with setting up and running a live event, and be directly available during a live event to help if any questions or issues come up. What does the program include? Important : To continue supporting our customers' needs, through December 31, 2024 we will extend temporary limit increases for live events, including: Event support for up to 20,000 attendees 50 events can be hosted simultaneously across a tenant Event duration of 16 hours per broadcast Additionally, live events with up to 100,000 attendees can be planned through the Microsoft 365 live events assistance program. The team will assess each request and work with you to determine options that may be available. Learn more. Before an event Educate you on how Microsoft live events work across Teams, Yammer, and Stream (Classic) Guide you to the service to use based on your needs Review best practices for coordinating, producing, and running an event Validate current setup and configuration Plan logistics for rehearsal and upcoming event Answer additional questions Rehearsing for an event Help producer check event setup and associated technology (where applicable) Help producer run a test event to check audio/video feeds Review of producer and presenter controls Answer questions from producer, event team, and stakeholders During an event Help producer check event setup and associated technology (where applicable) Help producer check audio/video before going live Available to answer producer/event team questions via chat/phone If issues are identified, help provide next steps toward investigation and mitigation What is not included in the program? Due to the nature and complexity of live events that cross your corporate network, eCDN providers, encoders, cameras, Microsoft services, end users’ devices, and available bandwidth, the Microsoft live events assistance offering cannot guarantee that events won’t run into issues at one of the above layers. Additionally, it is possible that we may not be able to mitigate the issue during your event. Your assigned live event assistance support engineer will proactively offer suggestions and best practices to avoid such situations and provide next steps toward mitigation if encountered. How do I sign up? Please give the team as much advance notice as possible. We require at least five (5) days’ notice to set up a custom live event. Create your new live event using Microsoft live events on Teams, Stream, or Yammer Provide us with as much advance notice as possible since capacity is limited during preview (first come, first serve) Fill out this form with specifics about the upcoming event: aka.ms/LiveEventAssist Tip : You might want to bookmark this page and/or include it in any pre-event planning information you send out to your team A live event assistant will contact you in 1-2 business days and try their best to accommodate your preferred date/time So, what are you waiting for , fill out the Microsoft live events assistance form today : https://aka.ms/LiveEventAssist https://adoption.microsoft.com/en-us/virtual-event-guidance/assistance/4.7KViews0likes3CommentsLive Event Presenter Calling In, How to Un-Mute?
We regularly host live events for our all-team member meetings. One of our presenters is sometimes on the road and must use the dial-in number as a presenter (audio only of course). It works great, but if someone mutes him within the live event interface, there is no way for us to un-mute him. Is there a way that he can un-mute himself? Possibly by pressing the pound (#) key or something? To be clear, I am not talking about him muting or unmuting his own phone, I'm talking about un-muting in the teams live event interface. In this last meeting he was muted by someone and eventually had to dial back in so he could speak, which was frustrating.1KViews0likes0Commentssimulating Teams live event traffic
Does a *free* solution exist to simulate Teams live event traffic from multiple machines similar to the Microsoft Teams Network Assessment tool for troubleshooting purposes? IIRC at least one of the ECDN vendors offers something, but I think you have to commit to purchasing before you use their solution.796Views0likes0CommentsMissing "Share content" button in MS Teams Live event
I'm a producer on a MS Teams Live event - but I have no option to share content. I've watched the producer guidance and I should have a SHARE button above MUTE ALL, but I don't! Any ideas about how to rectify it? (My fellow producer doesn't have the button either). Thank you so much!Solved20KViews2likes12CommentsTeams Live Events- Bitrate woes for Live Event and recording
I've been trying to find ways to improve the Teams Live events performance, mainly video quality / bitrate. However, I fear that there's a limit above which the quality cannot be improved. I even tested with an eCDN provider but viewers can never get more that 720p@1.5Mbit/s. I am puzzled. How can 720p@1.5MBit/s ever be enough? Even on a 14" Notebook it's almost impossible to read Excel table data let alone viewing it on a 27" or above screen. Moreoever, the Live Event recording suffers even worse. It's usually around 600KBit/s with 66Kbit/s for audio. This is way from being contemporary. I feel there's something fundamentally wrong and was wondering if it's still something wrong in our configuration or if you have the same experiences. Would love to hear your feedback.9.2KViews1like3CommentsTeams Live Events- External Presenter Toggle Switch not updating
Hi Does anyone know if the toggle switch updates for live events scheduled before the roll out of this feature? I am trying to toggle this on but it keeps defaulting back to not allow for older scheduled events?Solved885Views0likes1CommentTeams Live Event - Queue screen fallover
Good afternoon, We had our first Teams Live Event on Monday. The system worked, largely, well. However around half an hour into the event, as Producer I found that the Queue window starting to freeze up. I would select a source to Queue then click "Send Live." From the recording, I could see the that selection went live at the right time but the Queue window would then lock, with an updating circle in it. The previous source would still have the Live marker around it and the Send Live button was greyed out. Two other Producers were also watching the call so I deferred to one of them to make the next cut, whereafter they found the same issue. The same then happened to the third Producer. By this time my system had unfrozen but it happened again to me. The bulk of the event was a presentation which went smoothly however the problem became more acute during a Q&A where we cut between the main presenter and a Q&A moderator. Why would this happen? Is there a clash when having more than one Producer view the Producer panel? Or is there a possible connection speed/server load issue which might've caused this problem? Kind regards, Rich2.7KViews0likes6Comments