Office 365 Message Encryption delays for internal recipients
Tech community - I have a question for you all. I have deployed Office 365 message encryption and i am seeing some delays and hope to get some feedback or confirmation that this is happening else where. I will post my tests and results below. My keyword is #Secure in the subject based on the rule. Test: Send an email with #Secure in the subject to only one/multiple internal recipients Result: Message is delivered immediately Test: Send an email with #Secure in the subject to only one/multiple external recipients Result: Message is delivered immediately ISSUE Test: Send an encrypted message to one/multiple external email address and one/multiple internal email addresses. Result: External recipients get the encrypted message immediately. The internal recipients take a minimum of 30 min to appear in the mailbox. Sometimes it takes hours for the internal recipient to get the message. Can someone lend any advice or information? I have confirmed that the rule i created is not stopping any more rules from being processed or anything out of the ordinary.
Purview Message Encryption - Broken Icon
The lock image url referenced in the "has sent you a protected message" email is invalid. Image source: https://outlook.office365.com/Encryption/lock.png I can confirm this was last working on 2/12/2025. Messages sent on 2/12 and today 3/6 reference the same url. This is not a case of the image being blocked by the mail client. Thank you, Matt
