Blue screen error

5 Topics

Surface Pro 7+ - multiple errors
Help. I installed some hardware updates, and now my Surface is stuck in blue screen loop. The loop starts with a black screen saying "Your device ran into a problem and needs to restart. You can restart." with "Stop code: KERNEL_SECURITY_CHECK_FAILURE (0x139)" at the bottom. (the device doesn't turn off on it's own at this point at all) When I turn it off and turn it on again, it goes into blue screen with 0xc0000001 error, only F8 and F10 keys are working. Then "File: \WINDOWS\system32\winload.efi" with error code 0xc0210000, again only F8 and F10 are working. Then BitLocker requiring a key. I input the key, and then get 9 options - and none are working. Whichever I press, the loop starts again. Sometimes I get a black screen "Edit Windows boot options for: Windows 11 Path: \WINDOWS\system32\winload.efi Partition: {(a long sequence)} Hard disk: {(a long sequence)} [ /NOEXECUTE=OPTIN /HYPERVISORLAUNCHTYPE=AUTO /FVEBOOT=2125824 /NOVGA (edition line here)]" I've tried making a USB with recovery image, but the Surface doesn't read it fully - my USB has a tiny light, and it flickers for a few seconds only when I choose options 4-6 (they're safe modes), but then it goes back into the reset loop. I've tried searching for solutions, but I can't find any that answers all 4 at the same time; and when I'm searching individually all of them say "wait till Windows boots, and then go to Start menu"... and I obviously can't do that since Windows doesn't boot. Any ideas?? I feel hopeless :(((((( (sorry for any spelling or translation mistakes, my Windows (and I lol) operates in Polish)
Solved
Patt
Nov 18, 2025 Place Surface Pro
129Views
0likes
4Comments
"System Service Exception" Blue Screen Of Death Error
Open “Command Prompt” as Administrator. Run the following commands. dism /online /cleanup-image /restorehealth And then, sfc /scannow This will clear out this issue. Regards, Venkat Kiran Kona
venkatkirankona
Jul 29, 2025 Place Windows 10
575Views
0likes
2Comments
I have a code thats named DRIVER_VERIFIER_DMA_VIOLATION when i try to fully factory reset my compute
I downloaded something on my computer, which might have just hacked my computer. it asked me to reset my pc which i did and it gave a popup when i tried to log in saying my SID is changing do not log in or restart the computer. so i waited and then after it said i was good to go when i try to log in it says your device is offline try a different ign- in method. so i tried loading in trouble shoot options from a youtube video which it says your device ran into a problem and its restarting for you. since it didnt work i tried running preparing automatic repair which the same scenario happened. so i went into bio setting from a youtube video where it didnt have that setting on my computer. i need help and answers, do i need to repair a driver or something, is it hacked, or something else. my computer is an acer nitro 5 an515-57
Solved
PleaseHelp1292
Dec 17, 2023 Place Windows Server for IT Pro
2KViews
0likes
14Comments
Hyper-V VM blue screen
Hi everyone, I have a terminal server VM which is part of a 2019 RDS farm. The server is 40 giga memory with 16 cores and 320 GB disk (100 of them are free to make sure that a dump file can be created just in case.) I also have another 100 GB disk to dump the .DMP file. I also configured the NUMA of the VM: max processors per V-NUMA node - 16 Max memory per V-Numa - 20GB Max V-NUMA nodes per socket - 4 Up until the past 2 days we had minimal crashes. The server does have more than 150 profiles opened, and we do use OneDrive on the server installed to all users. We do have SAP and SPSS installed on the TS along with Office 365 shared license. The reason I mention all these things is to maybe help point me in the right direction. Now for the problem - Every time the server crashes I have a Hyper-V Worker error 18950 with the reason for the blue screen - "has encountered a fatal error. The guest operating system reported that it failed with the following error codes: ErrorCode0: 0x3B, ErrorCode1: 0xC0000005, ErrorCode2: 0xFFFFF8012FA65284, ErrorCode3: 0xFFFFD908E25FDD80, ErrorCode4: 0x0. If the problem persists, contact Product Support for the guest operating system". When I do catch the blue screen, it reports something about cldflt.sys. Looks like a service issue which I can't figure out. The dump file is 4 GB and when I try to debug with WINDBG it says the file is corrupt. If someone has an idea other than rebuild the server. I would be more than happy to hear. I can upload the dump file if someone thinks they can do something with it. Thanks in advance. Rahamim.
RahamimL
Mar 28, 2023 Place Windows Server for IT Pro
3.5KViews
0likes
5Comments
Facing Blue Screen Error VIDEO_DXG_KRNL
The laptop is crashing and I receive a blue/green screen error which states code VIDEO_DXG_KRNL error (Happens mostly when left idle). I have checked and updated all the Intel, NVIDIA and Dell drivers. Still no resolution. The usage is nominal and mostly on Chrome. CPU and GPU temp is in range most of the time. I assumed the problem to be with the last build update (22592). So tried updating the build to Win11 IP 10.0.22622.290 (ni_release) but its installation gets stuck at 25% and it is resolved by a hard reboot to get it back to the last successful build. The windows update is paused at the moment. I would be very grateful for any help received. Thanks Event Viewer logs have been attached Specs: Dell G3 3500 | Intel i7-10750H | 64-bit | RAM 16.0 GB |
MayankParihar
Jul 12, 2022 Place Windows Insider Program
877Views
0likes
0Comments