I have a code thats named DRIVER_VERIFIER_DMA_VIOLATION when i try to fully factory reset my compute

I downloaded something on my computer, which might have just hacked my computer. it asked me to reset my pc which i did and it gave a popup when i tried to log in saying my SID is changing do not log in or restart the computer. so i waited and then after it said i was good to go when i try to log in it says your device is offline try a different ign- in method. so i tried loading in trouble shoot options from a youtube video which it says your device ran into a problem and its restarting for you. since it didnt work i tried running preparing automatic repair which the same scenario happened. so i went into bio setting from a youtube video where it didnt have that setting on my computer. i need help and answers, do i need to repair a driver or something, is it hacked, or something else. my computer is an acer nitro 5 an515-57