Salesforce Case fields missing
Added Salesforce as a data source via Microsoft search. Not seeing the Account Name or Case Closed Date in the search results. Therefore, Copilot isn't able to answer questions like how many open cases does Company X have? I made sure every profile has access to these 2 fields. Account Name is actually AccountID which does show in Graph Explorer, but the ID isn't very helpful.
Seems like my copilot is suspended, how do I request Copilot to be unsuspended?
When I use my Microsoft account (my main account), the rest of the applications or services, from Xbox Game Pass to Outlook, etc., work fine, but my Copilot or Bing AI shows me that I can't use it, and it says "Sorry, you've reached the limit of messages you can send to Bing within 24 hours. Check back soon!” (Figure 1) When I switched to my other Microsoft account (backup account) to log in to Bing AI or Copilot it worked perfectly fine. (Figure 2) (Figure 2) The suspected reason may be that during the initial period of Bing AI launch (Sydney period), in order to test the reliability of the AI and to get a taste of the AI, I may have asked some sensitive questions about the AI's resistance, and after a week it showed up with this message. Since that time, I have not been able to use Copilot service with this Microsoft account (primary account), and I realize that this is wrong and very regret to ask it! I would really like to be able to log in and use the programs and services with my main account again, how can I contact the support team and request to be unblocked? Is it possible to restore the Copilot service or unblock it? Thank you very much!Copilot.microsoft.com not working with our student license
Hi everyone, Until a week ago, we were happy users of Copilot.Microsoft.com and Bing.com/chat for students at Higher Ed, with dataprotection. However, suddenly they can't login (our educators and admin can). So how can we solve that problem and have any other experienced similar?
Adding enterprise data to Custom Copilot via Graph Connector
I would like to add Jira issues to the knowledge sources via a Graph Connector. I created the Graph Connector. The issues are already displayed in Microsoft Search. Unfortunately, the custom copilot I created myself has no access, although I have added the Graph Connector as a knowledge source. The status of the Graph Connector is currently displayed as unknown in Copilot Studio. Do I have to publish the Copilot before I can access the enterprise data, or can I also find the Jira issues in copilot test mode? Are there any additional steps I need to take? I have already followed the following article. Unfortunately without success. https://learn.microsoft.com/de-de/microsoft-365-copilot/extensibility/overview-graph-connectorCopilot sidebar in Edge "unable to connect to the service"
Hello Everyone, We are having intermittent issues with the Copilot sidebar in Edge. It works sometimes, and other times we get an error that says "We're sorry but we're unable to connect to the service at this time." It has a refresh button which doesn't help. What's weird, is that we have Copilot licenses enabled for our users and going to https://bing.com/chat works fine in all cases (and shows the user signed in and "protected" as expected). Anyone else have this issue? Any suggestions to fix this issue? Brian
how can ai help my business?
looking for project/business management AI Solutions and AI Document creation to free up office time from needing to manually retype info received on documents to the correct spreadsheet. Automation tips are helpful as well Questions include: what types of documents can i create and what are the search terms? i am looking for ways to use AI, IDP, NLD, ML to scan invoices and have it extract data to excel spreadsheets for our vehicles to track parts purchased and other inventory purchases. document creation for; SOP, Quotes, JSA, end of job summary reports with video integrations with spreadsheets or linking, spreadsheet creation from documents, Inventory, Assets, "how To's", HR, etc (we are a small business but have excessive reporting) also looking for an AI solution for phone calls to record calls, keep records, dictation, text and email saving, and auto contact creation for the team with tagging for types of business or types of service (ex: heavy vehicles, PPE Supplies, Customer, HR, Tech) what are my solutions? best ways to go about simplifying for a small business with the easiest simplest set up possible?Can't Access Copilot GPT Builder
Hi all, I have a Copilot for Microsoft 365 licence on my work account. Ever since the launch of GPT Builder I could not manage to find it. All the relevant documentation says it should be accessed through the GPT's menu, but there is no such menu on my screen: Has anyone else encountered this issue?
