account management

98 Topics

Email hacked - I lost total access
Hi community, I had my email hacked 7 days ago, the hacker changed the password. The problem is that I have microsoft office 365 in that account and I tried every single way to recover my access. Even the ACSR, forms and everything. Nothing works. I got replied back that information provided was insufficient. The problem also is that I created this account in hotmail, maybe 20 year ago. Does anyone know any how to contact Microsoft support? How can I find a channel to support me? Thanks in advance for any clue you might give me to solve this issue.
fiandrade
Mar 02, 2026 Place Tech Community Discussion
31Views
0likes
1Comment
Your organization is not eligible for donations and grants
Ihre Organisation ist nicht für Spenden und Zuweisungen berechtigt Unser Verein, der vom Finanzamt als gemeinnützig anerkannt ist, wurde für kostenlose Lizenzen abgelehnt. Die erforderlichen Daten wurden beim Antrag hochgeladen. Eine Begründung gab es nicht und das Kontaktformular geht auch nicht. Was kann man unternehmen, um eine erneute Prüfung zu erwirken oder an weitere Informationen zu kommen. Danke für die Hilfe #################
marcus_stiftung
Feb 24, 2026 Place Tech Community Discussion
21Views
0likes
0Comments
Entra ID hacked
Dear Community, I am seeking urgent guidance regarding a serious security incident involving my Entra ID tenant. My tenant was compromised, and the attacker removed my Owner permissions from the Tenant Root Group and created two high-spec virtual machines without authorization. This resulted in approximately USD 9,500 in unexpected usage charges. I immediately blocked my credit card, and the subscription has now moved into a disabled state, most likely due to non-payment. However, I am still unable to regain administrative control. I previously managed to open a support ticket using another account, but it was limited to subscription-related issues only. Even when the case was marked with Severity A, Microsoft support was unable to treat it as an urgent incident or take immediate corrective action. At this point: • I only have read-only access • I cannot create a technical support request • I cannot upgrade the support plan • I cannot restore Owner permissions • I am unable to properly escalate the compromise If anyone has experienced a similar situation or knows the fastest way to: • Regain Tenant Root Group ownership • Reach Microsoft security team for compromised tenant cases • Escalate beyond standard support channels I would truly appreciate your advice. This has been extremely stressful, and I am trying to regain control and prevent any further damage. Thank you in advance for your support.
Solved
junaiditd
Feb 12, 2026 Place Tech Community Discussion
150Views
1like
1Comment
I need helppp
So with the recent South Park x fortnite collab I can't update my game I've reseted cache checked my storage and everything when I try to update it it like spams error and a error code it sayd try again in a bit but I tried and it wont work I am currently on a Xbox one
Solved
yonnivz
Jan 17, 2026 Place Tech Community Discussion
293Views
0likes
1Comment
Introduction – Microsoft Certified Trainer and Solution Architect
Hello everyone, I’m Patrizio Tardiolo Bonifazi, a Microsoft Certified Trainer (MCT), Solution Architect, and Senior Engineer. I work extensively with Microsoft Azure, Microsoft 365, Microsoft Graph, Power Platform, Microsoft Teams Premium, Microsoft Entra ID, and DevOps practices, combining hands-on engineering with training delivery. I joined the Microsoft Tech Community to learn from others, share real-world experiences, and contribute with practical insights and best practices. Nice to meet you all!
patrita63
Dec 30, 2025 Place Tech Community Discussion
81Views
0likes
1Comment
Unwanted GroupMe account deletion
Hello there, a day ago my GroupMe was lagging a lot so I had the (not so) brilliant idea of deleting the account with the intent of my cache being cleared or something along those lines occurring. this would hopefully help the lag of the application. I did not think this through thoroughly and on thinking it over this morning it dawned on me that this would permanently delete all my information on GroupMe and I would have to request access to all the groups I was in and make new contacts of all the people I had before said deletion. At the time being I do not have access to my Gmail account so if there was a verification email for the deletion then I cannot see it or follow the steps to reacquire the account. Furthermore I do not know if there was any SMS confirmation because I cannot find it anywhere on my mobile phone which is linked to my account. It is after hours for support so I cannot get their help and I was wondering if someone could give me input on the situation. Thank you.
Solved
Skylar212
Dec 21, 2025 Place Tech Community Discussion
134Views
1like
1Comment
Genişletilmiş Güvenlik Güncelleştirmeleri
Genişletilmiş Güvenlik Güncelleştirmelerinde kayıt yapmaya tıklıyorum ama kayıt yapma sekmesi geldiği gibi gidiyor açılmıyor
pegasusTR
Dec 12, 2025 Place Tech Community Discussion
126Views
0likes
2Comments
Impossible to sign in with different user account
I use this browser with two MS accounts. The techcommunity does not let me choose the user account to sign in with! I'm forced to open a private window to sign in and write this feedback. So when clicking Sign In, it thinks I want to sign in with my M365 company account, and asks me to accept certain permissions. However, I want to sign in with my personal MS account. So I click cancel and get redirected to the home page. So, in order to visit the site with my personal MS account, must either use a private windows, or clear every single cookie for every single Microsoft domain, which is also NOT what I want to do. This is simply unacceptable and driving me away from using the techcommunity at all! I made a video for you to show you how broken the sign in flow is: https://i.imgur.com/KnxnPKM.mp4
DanielNiccoli
Dec 10, 2025 Place Tech Community Discussion
22KViews
5likes
16Comments
Deleting Posts/Forms
I've been all over Microsoft Community to find where the right place to go is, and I was told to come here. I need ALL of my posts/threads on Community deleted. I can attach the links here. I need the post and all replies deleted from these threads: <Links removed by Admin>
Solved
nattiej101
Dec 10, 2025 Place Tech Community Discussion
237Views
0likes
4Comments
URGENT HELP- cant access admin centre for my business
Hi. Needing urgent assistance/advice on how to access my control panel when the Multi- Factor Authenticator app wont be produce the security code when I've signed in using username and password. I'm desperate, I've called Microsoft 3 times with no return call to assist. I cannot send any quotes/invoice from my 3 businesses for 2 days now
brentwalker
Dec 05, 2025 Place Tech Community Discussion
297Views
0likes
1Comment