Forum Discussion
Office Add-ins error: Cannot connect to catalog
One of our admin-managed add-ins (Adobe Sign) has gone AWOL from the ribbon of the Word desktop app recently (it still shows up in the web-app version of Word). One of the suggested troubleshooting s...
Are the other ones in your company using PC, or Mac? My experience is that this issue is related to Mac, and I have not seen any indication that this feature (Admin Managed Add-ins) works on a Mac.
I agree with securebeam - This seems to be a more general problem. It worked before for us, and we are an add-in vendor ourselves and have a variety of add-ins deployed internally and managed via admin managed add-ins. It did only happen to one of many macOS devices.
It definitely works on Macs usually. See the following screenshot here: https://gist.github.com/johannesboyne/46f2ea6b4f9157fe15aa0e07a2a7b520