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BJ_Patel's avatar
BJ_Patel
Copper Contributor
Apr 26, 2022

Windows 11 , on right click with Mouse Explorer get Closed.

I have upgraded to windows 11 since more than 5 months or so.  and on timely bases also upgrading it.

 

The issue is: on mouse right click solution explorer get closed! (but not on all the right click let's say getting issues 7 times out of 10 right-click)

 

but when I use my keyboard right-click key it worked fine.

 

I am using the following software which popup on right-click menu (not sure, but if in case it creating the issue)

 - beyond compare 3

- Skype

 

so is there any way I can fix it?

8 Replies

  • BJ_Patel's avatar
    BJ_Patel
    Copper Contributor
    One more thing to add.
    In most case, I do the following and it closed the export.

    - I open the folder
    - select two files or folder
    - Right-click on the selected file/folder.

    in case it helps
    • Reza_Ameri's avatar
      Reza_Ameri
      Silver Contributor
      Try boot into Safe mode and see if the problem persists?
      Have a look at:
      https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234
  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    Try run Windows Update and download and install all updates.
    Check and see if there are any new driver for your mouse?
    Try open start and search for feedback and open the Feedback Hub app and report this issue.
    • BJ_Patel's avatar
      BJ_Patel
      Copper Contributor
      Thank you,
      Yes, have tried above, now let me go with the Feedback Hub app and report this issue.

      Thanks
      • Reza_Ameri's avatar
        Reza_Ameri
        Silver Contributor
        Try performing a Clean Boot and see if the problem persists?
        Take a look at:
        https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
        If the issue has been fixed, let us know to share you with the next step.
        Sending feedback using the Feedback Hub is very helpful because it will send log files and the Windows team would be able to investigate and resolve the problem. You might not receive a direct reply, but the team will investigate your issue.

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