Forum Discussion
Gwensdolyn
Sep 19, 2024Copper Contributor
Why I can't open the support content link after gamebar update?
Anyone has the same problem as me? The link in the following screenshot can't be opened.
- Ensure that there are no restrictions or settings that might prevent the Game Bar from opening links, like parental controls or third-party security apps.
12 Replies
- Costa_RicaCopper ContributorIf you have question about Xbox Gamebar, please start a new post here or from the answers forum.
- AaronfgCopper ContributorEnsure that there are no restrictions or settings that might prevent the Game Bar from opening links, like parental controls or third-party security apps.
- ChelleaiCopper ContributorIf the links are intended to open in a web browser, try copying and pasting the URL directly into another browser (like Chrome, Firefox, etc.) to see if it works there.
- Nobel_BaynesIron ContributorYou need to set up the Game Bar first!
- AboondwnCopper ContributorWhat kind of settings to be made for this?
- SendallIron Contributor1.Check Internet Connection: Ensure that your internet connection is stable and working correctly.
2.Restart Game Bar: Close the Game Bar and restart it to see if that resolves the issue.
3.Update Windows: Make sure your Windows operating system is up to date. Sometimes, dependencies or fixes might be available in a newer update.- BenjaminCooperBrass ContributorSecond option worked for me, thansk you man!
- LeiaKnIron ContributorIf you have browser extensions, especially ad blockers or privacy tools, they might be blocking the link. Try disabling them temporarily.
- RewainaBrass ContributorIt's worth checking forums or community pages like Reddit or the Xbox support site to see if other users are having similar issues after the update. Sometimes, there are widespread issues that Microsoft may be working to resolve.
- MichemsCopper ContributorEnsure that your internet connection is stable and that you can access other websites. If your connection is weak or intermittent, it could affect your ability to open links.
- EommySilver Contributor
1.Check Internet Connection: Ensure that your internet connection is stable. If you're experiencing connectivity issues, it may affect your ability to open links.
2.Game Bar Settings: Sometimes, settings within the Game Bar can be adjusted or reset. Open the Game Bar and check if the settings related to support or links have been changed.
3Clear Cache and Cookies: If you’re trying to open the link in a web browser, clearing the cache and cookies may help resolve any load iss.ues.
- NorainhCopper ContributorSometimes, after an update, certain features may not function correctly. Make sure your system and all relevant applications (including the Xbox Game Bar) are fully updated. Please check for Windows updates and Xbox Game Bar updates in the Microsoft Store.