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ElisabethStokes48's avatar
ElisabethStokes48
Copper Contributor
Jun 13, 2024

What Could be the Reason for Workforce Not Displaying Paystubs?

I've been trying to access my paystubs on the Workforce platform, but they're not showing up. Despite logging in multiple times and navigating through the platform, I can't seem to find my paystub information. I've checked my account settings and ensured that I'm accessing the correct portal, but the issue persists. Can you help me understand why my paystubs aren't appearing on the Workforce platform and what steps I can take to resolve this?

1 Reply

  • hi ElisabethStokes48 

     

    If your paystubs aren't appearing on the Workforce platform despite multiple attempts, there could be several reasons for this issue. Firstly, ensure that your employer has uploaded the paystub information onto the platform. If they have, try clearing your browser cache and cookies, or accessing the platform from a different browser or device to rule out any local issues. Double-check your account settings to ensure they are configured correctly and that you're accessing the correct portal for your company. If the problem persists, reach out to your company's HR department or the platform's support team for assistance. They can provide further troubleshooting steps tailored to the specific setup of your Workforce platform and help ensure you can access your paystub information without any further issues.

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